Public records from California CDSS Community Care Licensing, shown in full.
ALLEGATION(S): 1. Staff did not allow day care child to use the restroom. 2. Staff speaks to day care child in an inappropriate manner. INVESTIGATION FINDINGS: On 10/24/25, Licensing Program Analyst(LPA)Anna Morales conducted an Unannounced Complaint visit to deliver the findings for the above allegations. LPA was met with Director/Principal Jacqueline Soza and Head Master Swathi Krishnan. During the course of this investigation, LPA conducted interviews with staff, children,parents and reviewed supporting documentation. Based on the information obtained, it was alleged that staff did not allow day care child to use the restroom and staff speaks to day care child in an an inappropriate manner. Based on interviews, staff instructed a child(C1) to move to another area for safety reasons while waiting in the bathroom line. Staff stated that they did not deny C1 to use the bathroom and C1 was able to use the restroom. Staff stated that if a child has to use the bathroom and can't wait, they will contact for additional assistance. Continue on LIC9099C... Unsubstantiated Estimated Days of Completion:
The state’s licensing transparency data reports 2 complaint-related visit(s) to this facility, while 1 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=0, inconclusive=0, unsubstantiated=2, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=0. The state publishes no further detail for the difference.
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