East Palo Alto · Licensed family home
Stephanie Ward Family Child Care
At a glance
- Full-size family home, licensed for up to 14 children.
What the state has found
The state cited rules at 2 of its 5 licensing inspections since February 2022.
See each inspection
Licensing inspections
Jun 4, 20251 citation
HSC 1596.8662(b)(1)Type B
“(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above as both licensee and assistant have not completed the Mandated Reporter Training which poses a potential health, safety or personal rights risk to persons in care.”
HSC 1596.8662(b)(1)
Mar 26, 20251 citation
CCR 102370(d)Type A
“102370(d): Criminal Record Clearance: All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: This requirement is not met as evidenced by: Based on observation, interview and record review, the licensee did not comply with the section cited above as there is one adult (A1) working in the home that did not have criminal background clearance or associated, which poses an immediate health, safety or personal rights risk to persons in care.”
CCR 102370(d)
- May 7, 2024Nothing cited
- Feb 14, 2023Nothing cited
- Feb 8, 2022Nothing cited
The state cited rules at 2 of this home's 5 inspections. Most Bay Area family homes inspected 5 times had fewer: 71% of 459 had rules cited at 1 or none.
How all 459 Bay Area family homes inspected 5 times compare
Of the 459 Bay Area family homes the state inspected 5 times, how many of those inspections cited a rule:
- None43%
- 1 of 528%
- 2 of 517%This home
- 3 of 58%
- 4 of 54%
- All 5under 1%
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- November 19, 2025
- On file
- 5 visits since February 2022 — 3 cited nothing · 3 complaint investigations
- Most serious
- Type A —
102370(d): Criminal Record Clearance: All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: This requirement is not met as evidenced by: Based on observation, interview and record review, the licensee did not comply with the section cited above as there is one adult (A1) working in the home that did not have criminal background clearance or associated, which poses an immediate health, safety or personal rights risk to persons in care.
· March 26, 2025
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Aug 2025 Complaint Unsubstantiated
Jun 2025 Licensing visit 1 finding
Licensing visit · June 4, 2025
HSC 1596.8662(b)(1) · Type B
(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above as both licensee and assistant have not completed the Mandated Reporter Training which poses a potential health, safety or personal rights risk to persons in care.
Mar 2025 Licensing visit 1 finding
Licensing visit · March 26, 2025
CCR 102370(d) · Type A
102370(d): Criminal Record Clearance: All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: This requirement is not met as evidenced by: Based on observation, interview and record review, the licensee did not comply with the section cited above as there is one adult (A1) working in the home that did not have criminal background clearance or associated, which poses an immediate health, safety or personal rights risk to persons in care.
Mar 2025 Complaint Unsubstantiated
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (650) 329-8517
- Area
- East Palo Alto, 94303
- License
- 410517962
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
State record
The state’s licensing transparency data reports 2 complaint-related visit(s) to this facility, while 2 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=0, inconclusive=0, unsubstantiated=4, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=0. The state publishes no further detail for the difference.
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, License ccld.dss.ca.gov
Full-size means licensed for 14 children, the most any Bay Area family home holds; 442 of Bay Area’s 466 licensed family homes are. Small is 10 to 13.