Sjb - San Juan Bautista Child Development Center

ALLEGATION(S): Staff handled children in care in a rough manner Staff yelled at children in care INVESTIGATION FINDINGS: On 05/08/26, Licensing Program Analyst (LPA), S.B. conducted an unannounced complaint investigation at the facility to deliver the findings. LPA met with Director, L.M.C. and explained the purpose of today’s visit. Over the course of this investigation, LPA conducted observations, interviewed staff, parents, children, reviewed records, personnel report, facility roster and obtained copies of documents. The Reporting Party alleged that staff handled children in care in a rough manner and that staff yelled at children in care. Based on interviews with staff, all staff denied observing or having knowledge of any staff handling children in care in a rough manner and staff yelling at children in care. Staff stated they use positive redirection, clear expectations, and social emotional tools to support children’s behavior. [Continue to page 2] Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff handled children in care in a rough manner Staff yelled at children in care INVESTIGATION FINDINGS: On 3/17/26, Licensing Program Analyst (LPA), S.B. conducted an unannounced complaint investigation at the facility to deliver the findings. LPA met with Director, L.M.C., and Associate Program Director (APD), M.V., and explained the purpose of today’s visit. During the investigation, LPA conducted observations, interviewed staff, parents, children, reviewed records, and obtained copies of supporting documents. The Reporting Party alleged that staff handled children in care in a rough manner and that Staff yelled at children in care. Based on interviews with staff, all staff denied observing or having knowledge of any staff handling children in care in a rough manner and Staff yelling at children in care. Staff stated they use positive redirection, clear expectations, and social emotional tools to support children’s behavior. [Continue to page 2] Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff do not intervene when another child is physically aggressive with other children INVESTIGATION FINDINGS: Licensing Program Analysts (LPAs), S.B. and M.M. conducted an unannounced complaint investigation at the facility. LPAs met with Site Supervisor, L.M. and explained the purpose of today's visit. During the course of the investigation, LPAs conducted observations, interviewed staff, parents and children, reviewed records, and obtained copies of documents. Based on interviews and evidence gathered, on 07/11/25, a child (C1) was observed hurting another child and in return the other child bit C1. There were also previous incidents of children sustaining injuries from other children. Based on interviews, staff usually intervene, redirect, and separate the children. Staff inform parents of injuries by phone and provide them copy of injury report. Staff refer the family to participate in Early Childhood Mental Health Consultation and or individualized behavioral support if the child's behavior is concerning or disruptive to the class. Continuation on next page: Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Personal Rights - Staff did not treat children with dignity and respect INVESTIGATION FINDINGS: On 6/02/2025, Licensing Program Analysts (LPA) A.Y. conducted an unannounced complaint investigation. LPA met with Director, L.M.C. to deliver the complaint allegation of personal rights, staff did not treat children with dignity and respect. Present for today's inspection were Director, (18) Teachers, and (67) children. During the investigation, LPA interviewed children, parents, teachers, and the Director. Despite the allegation that a teacher had yelled and mishandled children in care, interviews and observations did not reveal if the teacher may have used methods to redirect children that violated the personal rights of children. ***Continue Page 2*** Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Personal Rights - Staff did not treat children with dignity and respect INVESTIGATION FINDINGS: On 5/15/2025, Licensing Program Analysts (LPAs) A.Y. and M.K. conducted an unannounced complaint investigation. LPA met with Associate Program Director, M.V., to deliver the complaint allegation of personal rights, staff did not treat children with dignity and respect. During the investigation, LPAs interviewed children, parents, teachers, and the Director. Despite the allegation that staff uses a spray bottle when children are not listening or splashing water on their face to take a nap, interviews and observations did not reveal if the teacher may have used methods to redirect children that violated the personal rights of children. An interview did reveal they observed a teacher, due to frustration during nap time, pick up a child and putting them down. However, it was not described in a manner that showed infliction of pain intentionally to the child. ***Continue Page 2*** Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Child was injured while in care due to lack of care and supervision. Staff are not maintaining soft cushioning for the play area. Staff are not meeting toddlers diapering needs. INVESTIGATION FINDINGS: Licensing Program Analyst (LPA), M.K. and Licensing Program Manager(LPM), B.D. met with Assistant Director, R.G., and explained purpose of visit- to deliver complaint investigation findings. LPA conducted complaint investigation comprising of interviews, observations, records review, and evidence gathered. LPA and LPM toured the outdoor areas of the facility with Assistant Director during today's investigation. Based on interviews, observations, records review, and evidence gathered during the investigation process, the child (C1) was injured while in care, howerver, it was not due to lack of care and supervision. There is no high climbing structure observed in toddler play area that requires cushioned material to absorve the fall, however, Director, L.M. self-admitted that there was an uneven pavement that was fixed previously. **Continue on next page** Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Personal Rights INVESTIGATION FINDINGS: On 10/29/2024, at 9:30 AM, Licensing Program Analyst (LPA) L.F.D. arrived unannounced to conduct a subsequent complaint investigation visit, and to delivery complaint findings on the above allegation. LPA met and was greeted by Site Director, L. M._calles and informed her the purpose of today’s visit. During the course of the investigation visit, LPA interviewed five (5) staff members, four (4) parents and requested and obtained the following documents: Children’s roster with contact information (Younger preschool), and Staff roster (Younger preschool 2). Continue on Lic9099-C... Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff did not supervise children at all times Facility operated out of ratio Staff yelled at children in care INVESTIGATION FINDINGS: On 5/6/24 Licensing Program Analyst (LPA) S.C. conducted an unannounced complaint inspections and met with the director, L.M. LPA explained the director that the purpose of today's visit was to deliver the investigation finding for the above allegation. LPA, along with the director, toured the facility. No regulatory violations were observed. During investigations, LPA interviewed staff, parents, observed class activities and reviewed files. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Exit interview was conducted and this report was reviewed and discussed with Licensee, L.M. Notice of site visit was given and must remain posted for 30 days. Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff did not properly report an unusual incident. Staff threatened children in care. INVESTIGATION FINDINGS: On 4/18/24 around 9:30am Licensing Program Analyst (LPA) S.C. conducted an unannounced complaint inspections and met with the director, L.M., today. LPA explained the director that the purpose of today's visit was to continue investigations and deliver the investigation finding for the above allegation. During investigations, LPA interviewed staff, and reviewed files regarding the incident on 8/8/23 and 3/11/24. The center had followed the regulations to report incidents. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Exit interview was conducted and this report was reviewed and discussed with director, L.M. Notice of site visit was given and must remain posted for 30 days. Unsubstantiated Estimated Days of Completion:

CCR 101229(a)(1) · Type A

Responsibility for Providing Care and Supervision. The licensee shall provide care and supervision as necessary to meet the children's needs. No child(ren) shall be left without the supervision of a teacher at any time... This requirement is not met as evidenced by: Based on interviews, a child was left in the Pre 7 room without any teacher supervising at the time, which poses an immediate health and safety risk to children in care.