San Jose · Licensed center
Rouleau Head Start
At a glance
- Medium center, licensed for 65 children.
What the state has found
The state cited rules at 2 of its 12 licensing inspections since January 2024.
See each inspection
Licensing inspections
Oct 6, 20261 citation
CCR 101229(a)(1)Type B
“101229 Responsibility for Care and Supervision (a)....(1) No child(ren) shall be left without the supervision of a teacher at any time [...]. Supervision shall include visual observation. This requirement was not met as C1 was left on the playground without staff supervision for approximately one (1) minute. This poses a potential risk to the health, safety and personal rights of children in care.”
CCR 101229(a)(1)
Dec 15, 20252 citations
CCR 101229(a)(1)Type B
“Responsibility for Providing Care and Supervision:a) The licensee shall provide care and supervision as necessary to meet the children's needs.(1)No child(ren) shall be left without the supervision of a teacher at any time...Supervision shall include visual observation. Based on interviews, on 12/2/25, one child (C1) was able to open two gates and went outside alone during outdoor play time. This poses a potential risk to the health and safety of the children in care.”
CCR 101229(a)(1)
CCR101238.2(d)(2)Type B
“Outdoor Activity Space:(d) The surface of the outdoor activity space shall be maintained: (2) Free of hazards including, but not limited to, holes, broken glass and other debris, and dry grasses that pose a fire hazard. Based on observation and interview, one tree's root is growing out of the concrete surface on the playground, causing cracks on the surface, which a tripping hazard. This poses a potential health, safety or personal rights risk to persons in care.”
CCR101238.2(d)(2)
- Oct 14, 2025Nothing cited
- Apr 16, 2025Nothing cited
- Apr 11, 2025Nothing cited
- Apr 10, 2025Nothing cited
- Apr 1, 2025Nothing cited
- Jan 21, 2025Nothing cited
- Nov 7, 2024Nothing cited
- Oct 11, 2024Nothing cited
- Apr 16, 2024Nothing cited
- Jan 24, 2024Nothing cited
The state cited rules at 2 of this center's 12 inspections. Most Bay Area centers inspected 10 or more times had rules cited at some but not all of theirs, as this center did: 100% of 89.
How all 89 Bay Area centers inspected 10 or more times compare
Of the 89 Bay Area centers the state inspected 10 or more times, how many of those inspections cited a rule:
- Some100%This center
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- October 6, 2026
- On file
- 12 visits since January 2024 — 10 cited nothing · 2 complaint investigations
- Most serious
- Type B —
101229 Responsibility for Care and Supervision (a)....(1) No child(ren) shall be left without the supervision of a teacher at any time [...]. Supervision shall include visual observation. This requirement was not met as C1 was left on the playground without staff supervision for approximately one (1) minute. This poses a potential risk to the health, safety and personal rights of children in care.
· October 6, 2026
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Oct 2026 Licensing visit 1 finding
Licensing visit · October 6, 2026
CCR 101229(a)(1) · Type B
101229 Responsibility for Care and Supervision (a)....(1) No child(ren) shall be left without the supervision of a teacher at any time [...]. Supervision shall include visual observation. This requirement was not met as C1 was left on the playground without staff supervision for approximately one (1) minute. This poses a potential risk to the health, safety and personal rights of children in care.
Feb 2026 Complaint Unsubstantiated
Complaint · February 6, 2026
ALLEGATION(S): Due to lack of supervision, child hits another child Staff do not prevent child from hitting another child INVESTIGATION FINDINGS: Licensing Program Analysts (LPAs) M.M. and Y.R. conducted an unannounced follow up complaint inspection. LPAs met with Site Director, C.T. LPA toured the facility, interviewed staff, and census was taken. During the investigation process, staff and parents were interviewed and pertinent documents were obtained. Based on the information gathered from interviews as well as supporting evidence, despite staff supervision and efforts to intervene and prevent physical contact, a child still sustained injuries from another child. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. There were no deficiencies cited. Exit interview conducted and report was reviewed with Site Director, C.T. Copy of appeal rights was provided to Site Director. A Notice of Site Visit was issued and must remain posted for 30 days. Unsubstantiated Estimated Days of Completion:
Dec 2025 Licensing visit 2 findings
Licensing visit · December 15, 2025
CCR 101229(a)(1) · Type B
Responsibility for Providing Care and Supervision:a) The licensee shall provide care and supervision as necessary to meet the children's needs.(1)No child(ren) shall be left without the supervision of a teacher at any time...Supervision shall include visual observation. Based on interviews, on 12/2/25, one child (C1) was able to open two gates and went outside alone during outdoor play time. This poses a potential risk to the health and safety of the children in care.
CCR101238.2(d)(2) · Type B
Outdoor Activity Space:(d) The surface of the outdoor activity space shall be maintained: (2) Free of hazards including, but not limited to, holes, broken glass and other debris, and dry grasses that pose a fire hazard. Based on observation and interview, one tree's root is growing out of the concrete surface on the playground, causing cracks on the surface, which a tripping hazard. This poses a potential health, safety or personal rights risk to persons in care.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (408) 573-4717
- Address
- 1875 Monrovia Dr, San Jose, 95122
- License
- 430710441
- Ownership
- Government-run
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked November 2026.
State record
The state’s licensing transparency data reports 1 complaint-related visit(s) to this facility, while 1 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=0, inconclusive=0, unsubstantiated=2, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=0. The state publishes no further detail for the difference.
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, Address, License, Ownership ccld.dss.ca.gov
Medium means the middle half of Bay Area’s 439 licensed centers by state-licensed capacity: 31 to 75 children. Small is 8 to 30; large is 76 to 312.