San Jose · Licensed family home

Robles, Lorena

At a glance

Full-size family home, licensed for up to 14 children.

What the state has found

The state cited rules at 2 of its 3 licensing inspections since February 2023.

See each inspection

Licensing inspections

Jun 5, 2026Nothing cited
Apr 7, 20254 citations
- CCR 102421(b)Type B
  “(b) The licensee shall maintain, in each child's record, a copy of the emergency information card as required in Section 102417(g)(7). This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. Child 7 and 8 do not have files which poses/posed a potential health, safety or personal rights risk to persons in care.”
  CCR 102421(b)
- CCR 102417(g)(7)Type B
  “(7) An emergency information card shall be maintained for each child and shall include the child's full name, telephone number and location of a parent or other responsible adult to be contacted in an emergency, the name and telephone number of the child's physician and the parent's authorization for the licensee or registrant to consent to emergency medical care. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. Child 7 and 8 do not have files which poses/posed a potential health, safety or personal rights risk to persons in care.”
  CCR 102417(g)(7)
- CCR 102417(g)(8)Type B
  “(8) Each family child care home shall have a current roster of children as specified in Health and Safety Code Section 1596.841. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. LPAs observed the children's roster was not complete which poses/posed a potential health, safety or personal rights risk to persons in care.”
  CCR 102417(g)(8)
- CCR 102419(d)(1)Type B
  “(d) At the time of acceptance of each child into care, the licensee shall provide the child's parent or authorized representative with a copy of the notice Family Child Care Home Notification of Parent's Rights, LIC 995A (8/06), the Caregiver Background Check Process, LIC 995E (6/05), and the Family child Care Consumer Awareness Information, LIC 9212 (10/05). (1) The licensee shall request the child's parent or authorized representative to sign and date the bottom portion of the notice form LIC 995A (8/06), which acknowledges that the parent or authorized representative has received and read the LIC 995A. The bottom portion of this form must be kept in the child’s file as proof that the parent or authorized representative has been notified of his or her rights and received a copy of the Caregiver background Check Process, LIC 995E (6/05), and the Family Child Care Consumer Awareness Information, LIC 9212 (10/05). This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above Child 7 and 8 do not have files which poses/posed a potential health, safety or personal rights risk to persons in care.”
  CCR 102419(d)(1)
Feb 9, 20231 citation
- HSC 1596.8662(b)(1)Type B
  “(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above, Licensee Lorena Robles last completed Mandated Reporter Training on 12/10/2022, which poses/posed a potential health, safety or personal rights risk to persons in care.”
  HSC 1596.8662(b)(1)

The state cited rules at 2 of this home's 3 inspections. Most Bay Area family homes inspected 3 times had fewer: 86% of 798 had rules cited at 1 or none.

How all 798 Bay Area family homes inspected 3 times compare

Of the 798 Bay Area family homes the state inspected 3 times, how many of those inspections cited a rule:

None57%
1 of 329%
2 of 311%This home
All 33%

Read every record and the state’s reports

State record — California CDSS Community Care Licensing

Last visit: June 5, 2026
On file: 3 visits since February 2023 — 1 cited nothing
Most serious: Type B — (b) The licensee shall maintain, in each child's record, a copy of the emergency information card as required in Section 102417(g)(7). This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. Child 7 and 8 do not have files which poses/posed a potential health, safety or personal rights risk to persons in care. · April 7, 2025

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

Jun 2026 Licensing visit nothing cited

Apr 2025 Licensing visit 4 findings

Licensing visit · April 7, 2025

CCR 102421(b) · Type B

(b) The licensee shall maintain, in each child's record, a copy of the emergency information card as required in Section 102417(g)(7). This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. Child 7 and 8 do not have files which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 102417(g)(7) · Type B

(7) An emergency information card shall be maintained for each child and shall include the child's full name, telephone number and location of a parent or other responsible adult to be contacted in an emergency, the name and telephone number of the child's physician and the parent's authorization for the licensee or registrant to consent to emergency medical care. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. Child 7 and 8 do not have files which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 102417(g)(8) · Type B

(8) Each family child care home shall have a current roster of children as specified in Health and Safety Code Section 1596.841. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. LPAs observed the children's roster was not complete which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 102419(d)(1) · Type B

(d) At the time of acceptance of each child into care, the licensee shall provide the child's parent or authorized representative with a copy of the notice Family Child Care Home Notification of Parent's Rights, LIC 995A (8/06), the Caregiver Background Check Process, LIC 995E (6/05), and the Family child Care Consumer Awareness Information, LIC 9212 (10/05). (1) The licensee shall request the child's parent or authorized representative to sign and date the bottom portion of the notice form LIC 995A (8/06), which acknowledges that the parent or authorized representative has received and read the LIC 995A. The bottom portion of this form must be kept in the child’s file as proof that the parent or authorized representative has been notified of his or her rights and received a copy of the Caregiver background Check Process, LIC 995E (6/05), and the Family Child Care Consumer Awareness Information, LIC 9212 (10/05). This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above Child 7 and 8 do not have files which poses/posed a potential health, safety or personal rights risk to persons in care.

State report

Feb 2023 Licensing visit 1 finding

Licensing visit · February 9, 2023

HSC 1596.8662(b)(1) · Type B

(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above, Licensee Lorena Robles last completed Mandated Reporter Training on 12/10/2022, which poses/posed a potential health, safety or personal rights risk to persons in care.

State report

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Details

Phone: (408) 660-6272
Area: San Jose, 95111
License: 434414513

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked November 2026.

State record

From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.

Details

Phone, License ccld.dss.ca.gov

Full-size means licensed for 14 children, the most any Bay Area family home holds; 442 of Bay Area’s 466 licensed family homes are. Small is 10 to 13.