Primrose School of Willow Glen

ALLEGATION(S): 1. Staff do not ensure reporting requirements are followed 2. Staff do not ensure blankets are used in a safe manner during naps for children in care INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) A.M. conducted a Subsequent visit to deliver the findings for the above allegations. LPA met with Owner S.S. and Director A.S. LPA toured the facility, conducted observation, interviewed children, staff, and obtained copy of documents. Based on interviews and observations, it is concluded that although the allegations noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. The allegation is UNSUBSTANTIATED. No deficiencies were issued as a result of this inspection. A Notice of Site Visit was given and must remain posted for 30 days. Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff do not provide proper supervision to children in care. Children with signs of illness are accepted into the facility. Staff do not practice proper hygiene procedures. INVESTIGATION FINDINGS: On 3/5/2024, at 9:00 AM, Licensing Program Analyst (LPA), D.F. arrived unannounced to conduct a subsequent complaint investigation visit. LPA was greeted by A.S., Director and explained the purpose of today’s visit. During the course of the investigation, LPAs L.F. and C.N. observed Early Preschool #1 Classroom and conducted interviews with four (4) staff and five (5) parents of children that attend the center. LPAs conducted record review and obtained the following documents: Staff roster, children’s roster with contact information, Facility policy handbook, parents handbook, pre-school sign in and out sheet, and three (3) staff files. Continue on Lic9099-C... Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): 1. Lack of care/supervision resulting in child sustaining unexplained injury while in care. INVESTIGATION FINDINGS: The investigation of the above allegation was conducted by the Community Care Licensing Division (CCLD) Investigations Bureau (IB). Investigator Bureau J.S. conducted the complaint investigation. The Investigator interviewed staff, reviewed facility files, and obtained copies of pertinent information. Based on interviews and even the surveillance video viewed by the parent, the cause of injury cannot be pinpointed to an incident that happened in the daycare. Based on the evidence gathered by Investigator Bureau the allegation is found to be Unsubstantiated. A finding that is Unsubstantiated means although the allegation may have happened or is valid, the preponderance of evidence does not prove it. Exit interview conducted and copy of this report was reviewed with the Director A NOTICE OF SITE VISIT WAS ISSUED, POSTED NEAR THE FRONT ENTRANCE TO THE CENTER, AND MUST REMAIN POSTED FOR 30 CONSECUTIVE DAYS. Unsubstantiated Estimated Days of Completion:

CCR 101170(e)(1) · Type A

101170 Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility:(1) Obtain a California clearance or a criminal record exemption as required by the Department This requirement was not met as evidenced by: During review of staff associations during interviews it was found that staff, N.K. was "In Process" and did not have full fingerprint clearance and did not have appropriate exemption. She has been in ratio since 3/13/23. This poses an imediate health and safety risk to children in care.

CCR 101170(e)(1) · Type A

101170 Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility:(1) Obtain a California clearance or a criminal record exemption as required by the Department This requirement was not met as evidenced by: During review of staff associations during interviews it was found that staff, N.K. was "In Process" and did not have full fingerprint clearance and did not have appropriate exemption. She has been in ratio since 3/13/23. This poses an imediate health and safety risk to children in care.

CCR 101227(a)(1) · Type B

101227(a)(1) Food Services (a) In child care centers providing meals to children, the following shall apply:(1) All food shall be safe and of the quality and in the quantity necessary to meet the needs of the children. This requirement was not met as evidenced by: Based on interviews with staff it was stated that the facility has not had adequate amounts of food for children. It was stated that staff will consume the food designated for children to model eating. This poses a potential risk to children in care