Primrose School of Walnut Creek East

CCR 101238(a) · Type B

101238(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement was not met as evidenced by: both staff bathrooms were not in good repair, which posed a potential risk to the health and safety of the employees present.

CCR 101220.1(g)(1) · Type B

(g) The licensee shall document each child's immunizations and shall maintain such documentation in the center for as long as the child is enrolled. (1) This requirement includes updating each child's immunization record when the child is due to receive required immunizations after enrollment in the child care center. This requirement is not met as evidenced by: Four (4) of the children's files reviews showed out of date immunization records. Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 101419.3(a) · Type B

(a) The written infant needs and services plan shall be updated at least quarterly, or as often as necessary to assure its accuracy. This requirement is not met as evidenced by: Twenty-nine (29) Infant Needs & Services Plans reviewed have not been updated quarterly. Based onrecord review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

ALLEGATION(S): Supervision - Staff left infant unattended while on a changing table INVESTIGATION FINDINGS: On 5/6/2026 at 9:20am, Licensing Program Analyst (LPA) M.P. met with director V.A. for a complaint visit for the allegations listed above. Present during LPAs visit were one hundred twenty-six (126) children (55 infants and 71 preschool age children), and thirty-two (32) additional staff. The facility holds a single license with an infant and preschool component. Thirteen (13) classrooms were toured. One (1) additional classroom was not in use. The facility operates from 7:00am - 6:00pm, Monday - Friday. Through the investigation documents were collected and observations and interviews were conducted. It was alleged that staff left an infant unattended on a changing table. Interviews and observations conducted did not produce enough evidence to prove the allegation to be true. Due to the conflicting information gathered LPA determined although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED. Unsubstantiated Estimated Days of Completion:

CCR 101223(a)(3) · Type B

101223(a) The licensee shall ensure that each child is accorded the following personal rights:...(3) To be free from corporal or unusual punishment, infliction of pain... This requirement was not met as evidenced by: Two children in care reported that a staff member had pinched them on seperate occassions which is a potential risk to the health, safety and personal rights of the children in care.

CCR 101216.2(e) · Type B

101216.2(e) An aide shall work only under the direct supervision of a teacher. This requirement was not met as evidenced by: A teachers aide was left alone by their co-teacher with children on multiple occassions which poses a potential risk to the health and saftey of the children in care.

CCR 101170(e)(1) · Type B

101170(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working...in a licensed facility: (1) Obtain a California clearance or a criminal record exemption as required by the Department... This requirement was not met as evidenced by: One staff member was present providing care and supervision without haveing a criminal record clearance. This poses a potential risk to the health, safety, and personal rights to the children in care.

HSC 1596.8662(4)(b)(1) · Type B

(b) (1) On or before March 30, 2018, a person who...is a...employee of a licensed child day care facility shall complete the mandated reporter training...and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial...training. This requirement was not met as evidenced by: through record review it was found that 5 staff members do not have a valid mandated reporter training. This poses a potential risk to the health, safety & personal rights of the children in care.