San Ramon · Licensed center
Primrose School of San Ramon
At a glance
- Large center, licensed for 243 children.
What the state has found
The state cited no rules at its 1 licensing inspection, in November 2025.
See each inspection
Licensing inspections
- Nov 12, 2025Nothing cited
The state cited no rules at this center's 1 inspection. Most Bay Area centers inspected once had the same: 98% of 215.
How all 215 Bay Area centers inspected once compare
Of the 215 Bay Area centers the state inspected once, whether that inspection cited a rule:
- No98%This center
- Yes2%
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- August 12, 2026
- On file
- 1 visit, November 2025 — it cited nothing · 3 complaint investigations
- Most serious
- Type B —
On or before March 30, 2018, a person who...is a licensed child care provider...or employee of a licensed child day care facility shall complete the mandated reporter training...and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: At least 4 staff (S9,S10,S13,S16) do not have proper mandated reporter training, which poses a potential personal rights or health and safety risk to children in care.
· August 12, 2026
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Aug 2026 Complaint Substantiated
Complaint · August 4, 2026
HSC 1596.8662(b)(1) · Type B
On or before March 30, 2018, a person who...is a licensed child care provider...or employee of a licensed child day care facility shall complete the mandated reporter training...and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: At least 4 staff (S9,S10,S13,S16) do not have proper mandated reporter training, which poses a potential personal rights or health and safety risk to children in care.
Jul 2026 Complaint Substantiated
Complaint · July 27, 2026
CCR 101516.2(a)(b) · Type B
101516.2(a)In addition to Section 101216.1, the following shall apply(b) As an alternative educational prerequisite, a school-age child care teacher may, pursuant to Health and Safety Code Section 1597.21, substitute 20 training hours for each of the required units of education in Section 101216.1. Units and training hours may be combined to meet the total educational requirement (12 units or 240 training hours, or any combination thereof). This requirement is not met as evidenced by: a staff member with no units was observed teaching school age children alone, which poses a personal rights risk to children.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (925) 430-5269
- Address
- 18080 San Ramon Vly Bl Ste 120, San Ramon, 94583
- License
- 075700624
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies, and who owns it. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked November 2026.
State record
The state’s licensing transparency data reports 3 complaint-related visit(s) to this facility, while 2 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=2, inconclusive=0, unsubstantiated=0, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=2. The state publishes no further detail for the difference.
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, Address, License ccld.dss.ca.gov
Large means the biggest quarter of Bay Area’s 439 licensed centers by state-licensed capacity: 76 to 312 children. Small is 8 to 30; medium is 31 to 75.