San Jose · Licensed center
Play N Learn Preschool Inc.
At a glance
- Medium center, licensed for 71 children.
What the state has found
The state cited rules at 2 of its 3 licensing inspections since December 2022.
See each inspection
Licensing inspections
May 13, 20252 citations
WD 101700.3(b)(1)Type B
“101700.3 Lead Testing Written Directives (b)(1) a result with values of 5.5 ppb or greater shall be deemed an Action Level Exceedance. This requirement was not met as evidenced by: Based on observation, interview and record review, the facility the licensee did not comply with the section cited above because the water lead testing result shows that one water fountain (D) located in classroom 3 with an Action Level Exceedance of 44 ppb which poses a potential health, safety or personal rights risk to persons in care.”
WD 101700.3(b)(1)
WD 101700(b)Type B
“(b) All licensed Child Care Centers operating in buildings constructed before January 1, 2010, shall test their water for lead pursuant to these written directives. This requirement is not met as evidenced by: Based on observation, interview and record review, the licensee did not comply with the section cited above because the drinking fountain located outside the kitchen in Building 1 has not been tested for lead levels,which poses a potential health, safety or personal rights risk to persons in care.”
WD 101700(b)
Apr 4, 20241 citation
CCR 101429(a)(2)(B)Type B
“(B) Staff shall physically check on sleeping infant(s) every 15 minutes and document the following: This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. The facility did not check infants every 15 minutes and maintain the check documents, which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 101429(a)(2)(B)
- Dec 15, 2022Nothing cited
The state cited rules at 2 of this center's 3 inspections. Most Bay Area centers inspected 3 times had fewer: 85% of 568 had rules cited at 1 or none.
How all 568 Bay Area centers inspected 3 times compare
Of the 568 Bay Area centers the state inspected 3 times, how many of those inspections cited a rule:
- None51%
- 1 of 334%
- 2 of 312%This center
- All 33%
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- October 21, 2025
- On file
- 3 visits since December 2022 — 1 cited nothing · 3 complaint investigations
- Most serious
- Type B —
101700.3 Lead Testing Written Directives (b)(1) a result with values of 5.5 ppb or greater shall be deemed an Action Level Exceedance. This requirement was not met as evidenced by: Based on observation, interview and record review, the facility the licensee did not comply with the section cited above because the water lead testing result shows that one water fountain (D) located in classroom 3 with an Action Level Exceedance of 44 ppb which poses a potential health, safety or personal rights risk to persons in care.
· May 13, 2025
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Aug 2025 Complaint Unsubstantiated
Complaint · August 7, 2025
ALLEGATION(S): Staff do not provide adequate supervision to day care child resulting in child sustaining injuries. Staff do not ensure day care children's diaper is properly changed. Staff speak inappropriately in the presence of children. Staff interrogated day care child. INVESTIGATION FINDINGS: On 10/21/2025 at 01:00 PM, Licensing Program Analyst (LPA) K.H. conducted an unannounced complaint visit to deliver investigation findings regarding the above allegations. LPA met with director Y.C., and explained to her the nature of today's inspection. It was alleged that due to lack of supervision, staff negligence, or out-of-ratio, children sustained multiple injuries while in care, including C1’s bruising and C2’s alleged diaper-changing injuries. LPA conducted unannounced facility inspections on 08/13/2025, 09/11/2025, and 09/17/2025 and observed student to teacher ratios compliant with Title 22 regulations. Based on interviews conducted, one of C1’s injuries is disputed as to whether it occurred at the daycare or at home, while another injury was confirmed to have occurred at the daycare. Staff stated that teachers observed the incident but reported no ratio issues at that time. Unsubstantiated Estimated Days of Completion:
May 2025 Licensing visit 2 findings
Licensing visit · May 13, 2025
WD 101700.3(b)(1) · Type B
101700.3 Lead Testing Written Directives (b)(1) a result with values of 5.5 ppb or greater shall be deemed an Action Level Exceedance. This requirement was not met as evidenced by: Based on observation, interview and record review, the facility the licensee did not comply with the section cited above because the water lead testing result shows that one water fountain (D) located in classroom 3 with an Action Level Exceedance of 44 ppb which poses a potential health, safety or personal rights risk to persons in care.
WD 101700(b) · Type B
(b) All licensed Child Care Centers operating in buildings constructed before January 1, 2010, shall test their water for lead pursuant to these written directives. This requirement is not met as evidenced by: Based on observation, interview and record review, the licensee did not comply with the section cited above because the drinking fountain located outside the kitchen in Building 1 has not been tested for lead levels,which poses a potential health, safety or personal rights risk to persons in care.
Sep 2024 Complaint Unsubstantiated
Complaint · September 30, 2024
ALLEGATION(S): Child sustained unexplained injury while in care. Staff hit child in care. Staff forced child to nap. INVESTIGATION FINDINGS: Licensing Program Analyst (LPA), M.K. met with Director, Y.C., and explained purpose of visit- to deliver complaint investigation findings. LPA conducted complaint investigation comprising of staff interviews, random parents interviews, random children interviews, records review, evidence gathered and observations. Based on interviews, observations, records review, and evidence gathered during the investigation process, it is concluded that although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. The allegations are UNSUBSTANTIATED. No deficiency is issued during today's investigation. Exit interview conducted with Director, Y.C. A notice of site visit was issued and must remain posted for 30 days. Unsubstantiated Estimated Days of Completion:
Apr 2024 Licensing visit 1 finding
Licensing visit · April 4, 2024
CCR 101429(a)(2)(B) · Type B
(B) Staff shall physically check on sleeping infant(s) every 15 minutes and document the following: This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. The facility did not check infants every 15 minutes and maintain the check documents, which poses/posed a potential health, safety or personal rights risk to persons in care.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (408) 269-2338
- Address
- 495-505 Massar Avenue, San Jose, 95116
- License
- 434414465
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies, and who owns it. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked November 2026.
State record
The state’s licensing transparency data reports 3 complaint-related visit(s) to this facility, while 2 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=0, inconclusive=0, unsubstantiated=7, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=0. The state publishes no further detail for the difference.
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, Address, License ccld.dss.ca.gov
Medium means the middle half of Bay Area’s 439 licensed centers by state-licensed capacity: 31 to 75 children. Small is 8 to 30; large is 76 to 312.