Play 'n' Learn Preschool, Inc.

ALLEGATION(S): Children in care engaged in inappropriate interactions. INVESTIGATION FINDINGS: Licensing Program Analysts (LPAs), C.N. and M.K., met with the Site Director, T.L., and explained purpose of visit- deliver complaint investigation findings for the above allegation. LPAs were admitted into the facility by staff upon arrival. LPA N. and LPA S.C. conducted interviews with the Site Director, current staff, former staff, and children. No interviews conducted lead to the conclusion that the above allegation occurred. Observations were conducted on 11/29/2023 by LPA N./LPA C. to observe children and staff present at the facility. Record review was completed for children's files, facility roster, and sign-in/out for children enrolled. Follow-up meetings with parents and staff involved in the complaint allegation have been conducted by the facility and appropriate changes have been made in response to the alleged incident. Based on the available evidence, it is concluded that although the allegation listed above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. The allegation is thus UNSUBSTANTIATED. As a result of this investigation, no deficiencies were cited. Exit interview was conducted and report was reviewed with Site Director, T.L. A NOTICE OF SITE VISIT WAS GIVEN AND MUST REMAIN POSTED FOR 30 DAYS. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): 1:Staff handle day care children in a rough manner. 2: Staff speak inappropriately to children in care. INVESTIGATION FINDINGS: Licensee Program Analyst (LPA) S.C. conducted a subsequent complaint visit and met with Director T.L. today. The purpose of LPA's visit was to deliver investigation findings. On 2/14/2023, LPA met LPA arrived unannounced at the facility and toured the facility, observed children/teacher interaction and interviewed staff. Based on interviews, four out of four staff who were interviewed stated they did not observe or hear of any incidents where staff handled day care children in a rough manner or staff spoke inappropriately to children in care. Records were reviewed including roster, personnel report, sign in/sign out sheet, and Incident Reports. Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Day care children left outside in the cold INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) M.M. conducted an unannounced follow up complaint investigation and met with M.S., director. Purpose of today's follow up complaint investigation: deliver investigation findings. The investigation of the complaint allegations listed in this complaint was conducted by LPA M.M. Based on the available evidence, including observations of the Facility, documents reviewed, and interviews completed for the complaint investigation, it is concluded that although the allegation noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. The allegations are thus UNSUBSTANTIATED. A NOTICE OF SITE VISIT WAS ISSUED, POSTED NEAR THE ENTRANCE TO THE FACILITY, AND MUST REMAIN POSTED FOR 30 DAYS. Unsubstantiated Estimated Days of Completion: