Fremont · Licensed center
Palm Academy
At a glance
- Medium center, licensed for 59 children.
- Run by a nonprofit. A board oversees it, and there are no owners taking profit.
What the state has found
The state cited no rules at any of its 4 licensing inspections since November 2021.
See each inspection
Licensing inspections
- Jan 29, 2026Nothing cited
- Feb 29, 2024Nothing cited
- Oct 11, 2022Nothing cited
- Nov 18, 2021Nothing cited
The state cited no rules at any of this center's 4 inspections. Most Bay Area centers inspected 4 times had at least one: 59% of 569.
How all 569 Bay Area centers inspected 4 times compare
Of the 569 Bay Area centers the state inspected 4 times, how many of those inspections cited a rule:
- None41%This center
- 1 of 438%
- 2 of 415%
- 3 of 46%
- All 41%
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- April 29, 2026
- On file
- 4 visits since November 2021 — all of them cited nothing · 6 complaint investigations
- Most serious
- Type B —
Responsibility for Providing Care and Supervision: The licensee shall provide care and supervision as necessary to meet the children's needs. No child(ren) shall be left without the supervision of a teacher at any time, ..... Supervision shall include visual observation. This requirement is not being met as evidence by: Interviews conducted stated that an incident had occurred that while staff were present, they did not observe the incident occur which resulted in a child sustaining a deep scratch by another child. This poses a potential health and safety risk to children in care.
· April 29, 2026
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Apr 2026 Complaint 1 of 3 allegations substantiated
Complaint · April 6, 2026
California decided each allegation separately.
Substantiated
- -Child sustained multiple injuries due to lack of supervision.
Unsubstantiated
- - Staff do not prevent child from injuring other children.
- - Staff do not report injuries of children in care.
Substantiated: the state found it more likely than not that it happened. Unsubstantiated: the state could not tell whether it happened.
CCR 101229(a)(1) · Type B
Responsibility for Providing Care and Supervision: The licensee shall provide care and supervision as necessary to meet the children's needs. No child(ren) shall be left without the supervision of a teacher at any time, ..... Supervision shall include visual observation. This requirement is not being met as evidence by: Interviews conducted stated that an incident had occurred that while staff were present, they did not observe the incident occur which resulted in a child sustaining a deep scratch by another child. This poses a potential health and safety risk to children in care.
Mar 2024 Complaint Substantiated
Complaint · March 7, 2024
CCR 101219(f) · Type B
Admission Agreement. The licensee shall comply with all terms and conditions set forth in the admission agreement. This requirement is not being met as evidence by: multiple interviews stated that licensee changed terms of the admission agreement without the required 30 day notification. This poses a potential health & safety risk to children in care.
Mar 2024 Complaint Unsubstantiated
Complaint · March 4, 2024
ALLEGATION(S): - Staff handled day care child in a rough manner resulting in injury. - Staff did not prevent day care child from sustaining multiple injuries. INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) M.O. arrived to the facility unannounced to conclude investigation into the above allegation. LPA met with Director, L.Y. Also present during today's visit were, 7 additional staff members and 44 preschool aged children. During the course of the investigation, LPA conducted record reviews, made observations and conducted interviews. Based on interviews and record review, a child in care sustained an injury while at the facility, however it is unclear how the injury occurred. Based on interviews conducted, the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED. A notice of site visit was given and must remain posted for 30 days. Appeal Rights were given and discussed. An exit interview was conducted. Unsubstantiated Estimated Days of Completion: Licensing Program Analyst (LPA) M.O. arrived to the facility unannounced to conclude investigation into the above allegation. LPA met with Director, L.Y. Also present during today's visit were, 7 additional staff members and 44 preschool aged children. During the course of the investigation, LPA conducted record reviews, made observations and conducted interviews. Based on interviews, there have been occassions where children in care have bitten or scratched other children in care, based on interviews staff do their best to prevent these incidents from happening. . Based on interviews conducted, the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED. A notice of site visit was given and must remain posted for 30 days. Appeal Rights were given and discussed. An exit interview was conducted. Unsubstantiated Estimated Days of Completion:
Sep 2022 Complaint 1 of 2 allegations substantiated
Complaint · September 7, 2022
California decided each allegation separately.
Substantiated
- - Staff did not provide adequate supervision to day-care children while in care resulting in injuries.
Unsubstantiated
- - Staff did not ensure day care was free from pests.
Substantiated: the state found it more likely than not that it happened. Unsubstantiated: the state could not tell whether it happened.
CCR 101223(a)(2) · Type B
Personal Rights. To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement is not being met as evidence by: Based on interviews it was determined that there have been multiple incidents of children hitting/throwing items at other children and staff. Although staff were present during these incidents, staff did not provide the adequate supervision to prevent the continual incidents from happening. This poses a potential health & safety risk to children in care.
Sep 2022 Complaint Substantiated
Complaint · September 7, 2022
CCR 101215.1(b) · Type B
Title 22, Division 12 Chapter 1 Article 06 Continuing Requirements Section 101215.1 Child Care Center Directors Qualifications and Duties (b) All child care centers shall have a director. This requirement is not been met as evidence by: Based on the LPA record review and staff interviews, the facility does not have a current Qualified Director. This poses a potential health & safety risk to children in care.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (510) 979-9794
- Address
- 2856 Washington Blvd., Fremont, 94539
- License
- 013419452
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked November 2026.
State record
The state’s licensing transparency data reports 17 complaint-related visit(s) to this facility, while 5 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=6, inconclusive=0, unsubstantiated=7, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=6. The state publishes no further detail for the difference.
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, Address, License, Who runs it ccld.dss.ca.gov
Medium means the middle half of Bay Area’s 439 licensed centers by state-licensed capacity: 31 to 75 children. Small is 8 to 30; large is 76 to 312.