Novato · Licensed center
North Bay Children's Center
At a glance
- Large center, licensed for 107 children.
- Run by a nonprofit. A board oversees it, and there are no owners taking profit.
What the state has found
The state cited rules at 2 of its 6 licensing inspections since January 2022.
See each inspection
Licensing inspections
- Jun 10, 2026Nothing cited
Feb 10, 20261 citation
CCR 101229(a)(1)Type A
“(1) No child(ren) shall be left without the supervision of a teacher at any time... Supervision shall include visual observation. This requirement was not met as evidenced by: Based on record review and interview, the Licensee did not comply with the above by leaving a child without supervision in a classroom. This posed an immediate risk to the health or safety of children in care.”
CCR 101229(a)(1)
Oct 21, 20251 citation
HSC 1596.8662(b)(1)Type B
“(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in 6 out of 10 staff files, current Mandated Reporter training was not available for review, which poses a potential health, safety or personal rights risk to persons in care.”
HSC 1596.8662(b)(1)
- Aug 22, 2025Nothing cited
- Aug 18, 2025Nothing cited
- Jan 4, 2022Nothing cited
The state cited rules at 2 of this center's 6 inspections. Most Bay Area centers inspected 6 times had fewer: 52% of 252 had rules cited at 1 or none.
How all 252 Bay Area centers inspected 6 times compare
Of the 252 Bay Area centers the state inspected 6 times, how many of those inspections cited a rule:
- None17%
- 1 of 635%
- 2 of 631%This center
- 3 of 612%
- 4 of 66%
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- June 10, 2026
- On file
- 6 visits since January 2022 — 4 cited nothing · 2 complaint investigations
- Most serious
- Type A —
(1) No child(ren) shall be left without the supervision of a teacher at any time... Supervision shall include visual observation. This requirement was not met as evidenced by: Based on record review and interview, the Licensee did not comply with the above by leaving a child without supervision in a classroom. This posed an immediate risk to the health or safety of children in care.
· February 10, 2026
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Feb 2026 Licensing visit 1 finding
Licensing visit · February 10, 2026
CCR 101229(a)(1) · Type A
(1) No child(ren) shall be left without the supervision of a teacher at any time... Supervision shall include visual observation. This requirement was not met as evidenced by: Based on record review and interview, the Licensee did not comply with the above by leaving a child without supervision in a classroom. This posed an immediate risk to the health or safety of children in care.
Nov 2025 Complaint Unsubstantiated
Complaint · November 19, 2025
ALLEGATION(S): - Staff did not prevent child from harming other children in care INVESTIGATION FINDINGS: On January 15, 2026, at approximately 4:10PM, Licensing Program Analysts (LPAs) N.T. and B.V. conducted a subsequent complaint inspection in response to the above complaint allegation. LPAs met with Site Supervisor, A.L. Z.A., and explained the purpose of the inspection. President and CEO of North Bay Children's Center, S.G., later joined the visit. Present during the visit was 31 preschool age children. As part of the investigation, interviews were conducted, and all relevant documents were collected and reviewed. Although the above allegation may have happened or is valid, based on LPAs' interviews, observations, and record review which were conducted, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is determined to be UNSUBSTANTIATED at this time. No deficiencies were issued today during LPAs' visit. Notice of site visit was given and must remain posted for 30 days. Appeal rights were provided and explained. Exit interview was conducted with facility representative, S.G. Unsubstantiated Estimated Days of Completion:
Oct 2025 Licensing visit 1 finding
Licensing visit · October 21, 2025
HSC 1596.8662(b)(1) · Type B
(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in 6 out of 10 staff files, current Mandated Reporter training was not available for review, which poses a potential health, safety or personal rights risk to persons in care.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (415) 883-6222
- Address
- 932 C Street, Novato, 94949
- License
- 213000762
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked November 2026.
State record
The state’s licensing transparency data reports 2 complaint-related visit(s) to this facility, while 1 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=0, inconclusive=0, unsubstantiated=1, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=0. The state publishes no further detail for the difference.
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, Address, License, Who runs it ccld.dss.ca.gov
Large means the biggest quarter of Bay Area’s 439 licensed centers by state-licensed capacity: 76 to 312 children. Small is 8 to 30; medium is 31 to 75.