Public records from California CDSS Community Care Licensing, shown in full.
Staffing Ratio and Capacity: The total licensed capacity for a large Family Child Care Home shall not exceed fourteen children. This requirement was not met as evidenced by: Based on interviews, record reviews, observations, and evidence gathered, it is concluded that the Licensee had 17 children present in her day care on July 1, 8, & 15, 2022 & 15 children present on July 22 & 29, 2022.
ALLEGATION(S): Licensee hits day care children Licensee pulled day care child's hair Licensee handled day care children in a rough manner INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) Mel Matos conducted an unannounced follow up complaint investigation and met with Norma Moreno Vega, Licensee. Purpose of today's follow up complaint investigation: deliver investigation findings. The investigation of the complaint allegations listed in this complaint was conducted by LPA Mel Matos. Based on the available evidence, including observations of the Facility, documents reviewed, and interviews completed for the complaint investigation, it is concluded that although the allegations noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. The allegations are thus UNSUBSTANTIATED. A NOTICE OF SITE VISIT WAS ISSUED, POSTED NEAR THE ENTRANCE TO THE FACILITY, AND MUST REMAIN POSTED FOR 30 DAYS. Unsubstantiated Estimated Days of Completion:
The state’s licensing transparency data reports 2 complaint-related visit(s) to this facility, while 2 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=1, inconclusive=0, unsubstantiated=3, unfounded=CONFIDENTIAL, Type A citations=1, Type B citations=0. The state publishes no further detail for the difference.
The full record for Norma Moreno Vega Family Child Care — and every other licensed provider in Bay Area — opens in the Bay Area directory.