Sunnyvale · Licensed family home

Norma Moreno Vega Family Child Care

What these mean, and where they come from

Full-size means licensed for 14 children, the most any Bay Area family home holds; 442 of Bay Area’s 466 licensed family homes are. Small is 10 to 13.

Source for who runs it

ccld.dss.ca.gov

Shortlist doesn’t have these yet: cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies.

What the state has found

Routine visits: 0 of 2 cited something

Bay Area family homes: the state cites something at about 1 in 4 routine visits. Two visits are too few to read as a pattern.

From California CDSS Community Care Licensing’s published reports, last checked September 25, 2026.

Read every record and the state’s reports

State record — California CDSS Community Care Licensing

Last visit
March 25, 2026
On file
2 visits since January 2024 — both cited nothing · 3 complaint investigations
Most serious
Type A — Staffing Ratio and Capacity: The total licensed capacity for a large Family Child Care Home shall not exceed fourteen children. This requirement was not met as evidenced by: Based on interviews, record reviews, observations, and evidence gathered, it is concluded that the Licensee had 17 children present in her day care on July 1, 8, & 15, 2022 & 15 children present on July 22 & 29, 2022. · November 16, 2022

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

Mar 2026 Licensing visit nothing cited
Jan 2024 Licensing visit nothing cited
Aug 2022 Complaint

Complaint · August 23, 2022

CCR 102416.5(f) · Type A

Staffing Ratio and Capacity: The total licensed capacity for a large Family Child Care Home shall not exceed fourteen children. This requirement was not met as evidenced by: Based on interviews, record reviews, observations, and evidence gathered, it is concluded that the Licensee had 17 children present in her day care on July 1, 8, & 15, 2022 & 15 children present on July 22 & 29, 2022.

State report

Apr 2022 Complaint Unsubstantiated

Complaint · April 1, 2022

Unsubstantiated

ALLEGATION(S): Licensee hits day care children Licensee pulled day care child's hair Licensee handled day care children in a rough manner INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) Mel Matos conducted an unannounced follow up complaint investigation and met with Norma Moreno Vega, Licensee. Purpose of today's follow up complaint investigation: deliver investigation findings. The investigation of the complaint allegations listed in this complaint was conducted by LPA Mel Matos. Based on the available evidence, including observations of the Facility, documents reviewed, and interviews completed for the complaint investigation, it is concluded that although the allegations noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. The allegations are thus UNSUBSTANTIATED. A NOTICE OF SITE VISIT WAS ISSUED, POSTED NEAR THE ENTRANCE TO THE FACILITY, AND MUST REMAIN POSTED FOR 30 DAYS. Unsubstantiated Estimated Days of Completion:

State report

How the comparison is built

Routine visits: across Bay Area family homes, the state cites something at about 1 in 4 routine visits (2,008 visits).

Details

(408) 835-6694

Area
Sunnyvale, 94085
License
434409500, active

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

The state’s licensing transparency data reports 2 complaint-related visit(s) to this facility, while 2 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=1, inconclusive=0, unsubstantiated=3, unfounded=CONFIDENTIAL, Type A citations=1, Type B citations=0. The state publishes no further detail for the difference.

Details