San Francisco · Licensed family home
Ng,Cindy Yue Zhen
At a glance
- Full-size family home, licensed for up to 14 children.
What the state has found
The state cited rules at 2 of its 7 licensing inspections since September 2021.
See each inspection
Licensing inspections
Feb 27, 20261 citation
CCR 102416.2(b)Type B
“102416.2 Reporting Requirements (b) The licensee shall report to the Department any of the events as specified in Health and Safety Code Sections 1597.467(b)(1)(A) through (b)(1)(C) that occur during the operation of the family child care home. This requirement is not met, as evidenced by: Based on interview and record review, the Licensee did not comply with the section cited above that the Licensee admiitted to not reporting an incident happened at the facility within the timeframe, which poses / posed potential health, safety, or personal rights risk to persons in care.”
CCR 102416.2(b)
- Oct 22, 2025Nothing cited
- Nov 22, 2024Nothing cited
- Oct 30, 2023Nothing cited
- Sep 21, 2023Nothing cited
- Sep 27, 2022Nothing cited
Sep 17, 20211 citation
CCR 102421Type B
“Child's Records – children’s records are incomplete. This requirement is not met as evidence by: Based on LPA's review of children's record, 3 children's records are incomplete and 2 children's record are not available for review.. This is a potential health and safety hazard.”
CCR 102421
The state cited rules at 2 of this home's 7 inspections. Bay Area family homes inspected 7 times split three ways: 47% had fewer, 23% the same, and 30% more (86 family homes).
How all 86 Bay Area family homes inspected 7 times compare
Of the 86 Bay Area family homes the state inspected 7 times, how many of those inspections cited a rule:
- None21%
- 1 of 726%
- 2 of 723%This home
- 3 of 719%
- 4 of 73%
- 5 of 76%
- 6 of 72%
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- February 27, 2026
- On file
- 7 visits since September 2021 — 5 cited nothing · 2 complaint investigations
- Most serious
- Type B —
102416.2 Reporting Requirements (b) The licensee shall report to the Department any of the events as specified in Health and Safety Code Sections 1597.467(b)(1)(A) through (b)(1)(C) that occur during the operation of the family child care home. This requirement is not met, as evidenced by: Based on interview and record review, the Licensee did not comply with the section cited above that the Licensee admiitted to not reporting an incident happened at the facility within the timeframe, which poses / posed potential health, safety, or personal rights risk to persons in care.
· February 27, 2026
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Feb 2026 Licensing visit 1 finding
Licensing visit · February 27, 2026
CCR 102416.2(b) · Type B
102416.2 Reporting Requirements (b) The licensee shall report to the Department any of the events as specified in Health and Safety Code Sections 1597.467(b)(1)(A) through (b)(1)(C) that occur during the operation of the family child care home. This requirement is not met, as evidenced by: Based on interview and record review, the Licensee did not comply with the section cited above that the Licensee admiitted to not reporting an incident happened at the facility within the timeframe, which poses / posed potential health, safety, or personal rights risk to persons in care.
Dec 2025 Complaint Unsubstantiated
Complaint · December 23, 2025
Sep 2021 Licensing visit 1 finding
Licensing visit · September 17, 2021
CCR 102421 · Type B
Child's Records – children’s records are incomplete. This requirement is not met as evidence by: Based on LPA's review of children's record, 3 children's records are incomplete and 2 children's record are not available for review.. This is a potential health and safety hazard.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (415) 452-9135
- Area
- San Francisco, 94134
- License
- 384004182
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked November 2026.
State record
The state’s licensing transparency data reports 1 complaint-related visit(s) to this facility, while 1 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=0, inconclusive=0, unsubstantiated=2, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=0. The state publishes no further detail for the difference.
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, License ccld.dss.ca.gov
Full-size means licensed for 14 children, the most any Bay Area family home holds; 442 of Bay Area’s 466 licensed family homes are. Small is 10 to 13.