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Napa · Licensed center

Napa Valley College Child & Family P/S by Ncoe

At a glance

  • Medium center, licensed for 68 children.

What the state has found

The state cited rules at 2 of its 11 licensing inspections since August 2022.

See each inspection

Licensing inspections

  • Sep 10, 20261 citation
    • CCR 101229(a)(1)Type A
      • “101229 (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1)No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This was not met as evidenced by: Based on interview, on 09/01/26 C1 was in the play yard by themselves for approximately 15 minutes without the supervision of a teacher at any time which poses an immediate risk to the health, safety, and personal rights of persons in care.”

        CCR 101229(a)(1)

  • Apr 30, 2026Nothing cited
  • Mar 18, 2025Nothing cited
  • Mar 12, 2025Nothing cited
  • Nov 19, 2024Nothing cited
  • Aug 6, 2024Nothing cited
  • Apr 25, 2024Nothing cited
  • Apr 13, 2023Nothing cited
  • Mar 22, 2023Nothing cited
  • Dec 21, 20221 citation
    • CCR 101238(a)Type B
      • “Buildings and Grounds 101238(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement was not met as evidenced by: Based on record review, the facility had two faucets "Site C" and "Site E" that exceeded that allowable levels of lead in the water (54 ppb and 7.1ppb, respectively). This poses a potential health and safety risk to children in care.”

        CCR 101238(a)

  • Aug 18, 2022Nothing cited

The state cited rules at 2 of this center's 11 inspections. Most Bay Area centers inspected 10 or more times had rules cited at some but not all of theirs, as this center did: 100% of 89.

How all 89 Bay Area centers inspected 10 or more times compare

Of the 89 Bay Area centers the state inspected 10 or more times, how many of those inspections cited a rule:

  • Some100%This center
Read every record and the state’s reports

State record — California CDSS Community Care Licensing

Last visit
September 10, 2026
On file
11 visits since August 2022 — 9 cited nothing · 6 complaint investigations
Most serious
Type A — 101229 (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1)No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This was not met as evidenced by: Based on interview, on 09/01/26 C1 was in the play yard by themselves for approximately 15 minutes without the supervision of a teacher at any time which poses an immediate risk to the health, safety, and personal rights of persons in care. · September 10, 2026

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

Sep 2026 Licensing visit 1 finding

Licensing visit · September 10, 2026

CCR 101229(a)(1) · Type A

101229 (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1)No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This was not met as evidenced by: Based on interview, on 09/01/26 C1 was in the play yard by themselves for approximately 15 minutes without the supervision of a teacher at any time which poses an immediate risk to the health, safety, and personal rights of persons in care.

State report

Apr 2026 Licensing visit nothing cited
Mar 2026 Complaint Substantiated

Complaint · March 13, 2026

CCR 101229(a)(10 · Type B

a. 101229 (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This was not met as evidenced by: Based on LPA observation and interviews, on 3/11/2026 staff did not have visual supervision of C1 and C2 resulting in C2 pushing over a bookshelf on to C1 which poses a potential risk to the health, safety, and personal rights of persons in care.

CCR 101223(a) · Type B

101223 (a)The licensee shall ensure that each child is accorded the following personal rights:(2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. Which was not met as evidenced by: Based on LPA interview, facility did not ensure bookshelfs (31”high x 12”wide x 48”long) were properly secured resulting in one bookshelf falling onto C1 which poses a potential risk to the health, safety, and personal rights of persons in care.

State report

Mar 2025 Licensing visit nothing cited
Mar 2025 Licensing visit nothing cited
Nov 2024 Licensing visit nothing cited
Aug 2024 Licensing visit nothing cited
Apr 2024 Licensing visit nothing cited
Mar 2024 Complaint Unsubstantiated

Complaint · March 28, 2024

ALLEGATION(S): Staff withheld food from day care child INVESTIGATION FINDINGS: Amended document...Original signature on file. Licensing Program Analyst (LPA) G.O. arrived to continue the complaint investigation and deliver findings. The allegation is that staff withheld food from a day care child, specifically the child's food was withheld from a child in a punitive manner for the childs behavior. During the investigation, LPA interviewed children and adults which include parent and staff. On one occastion a child C1 was presenting a challenging behavior when transitioning from outdoor activity to lunch. If a child is unable to regulate themselves the teachers will wait and work with the child until the child is calm and ready to eat. When the child is aware that they have calmed, the child will then be served the lunch. While there can be delays in the child eating their meal, the childs meal is saved for the child until the child is ready to eat. This prevents the food from being thrown or distroyed by a child who may be upset and unable to self-regulate themself. Based on the interviews conducted there is not a preponderance of eveidence to support that staff withheld food from day care child did or did not occur. The allegation is therefore deemed to be unsubstantiated. Unsubstantiated Estimated Days of Completion:

State report

Feb 2024 Complaint 1 of 3 allegations substantiated

Complaint · February 22, 2024

California decided each allegation separately.

Substantiated

  • Staff did not prevent day care child from leaving room unattended.

Unsubstantiated

  • Staff are retaliating due to a complaint being filed.
  • Staff do not assist child with using the bathroom as needed.

Substantiated: the state found it more likely than not that it happened. Unsubstantiated: the state could not tell whether it happened.

CCR 101229(a)(1) · Type A

Responsibility for Providing Care and Supervision. No child(ren) shall be left without supervision of a teacher at any time... This requirement was not met as evidenced by: Based on interviews C1 was left without staff supervision for 5 minutes while leaving their classroom alone, walking through the courtyard and into another classroom on 02/13/2024 which posed an immediate health, safety and/or personal rights risk to the child in care.

ALLEGATION(S): Staff are retaliating due to a complaint being filed. Staff do not assist child with using the bathroom as needed. INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) M.M. made an unannounced complaint investigation visit today, and met with Site Supervisor, M.D.L.C., for the purpose of delivering the findings of the above allegations. LPA M.M. previously met with Site Supervisor M.D.L.C. on 02/28/204 to open the complaint which alleged staff do not assist child with using the bathroom as needed and staff are retaliating due to a complaint being filed. During the course of the investigation LPA, M. toured the facility, received documents, conducted interviews, and made observations. From 02/28/2024 through 04/05/2024, interviews were conducted with Site Supervisor (S1), 2 staff (S2-S3), three adults (A1 -A3) and other adult interviews were attempted. Interviews with S1 – S3 all stated there is a diaper chart that is used, and if a child requires assistance in the bathroom, teachers provide that assistance. S2 stated specifically that when a child is potty training the children do everything on their own, but teachers will assist the child if needed. Unsubstantiated Estimated Days of Completion:

State report, February 28, 2024

State report, May 7, 2024

Sep 2023 Complaint 1 of 3 allegations substantiated

Complaint · September 25, 2023

California decided each allegation separately.

Substantiated

  • Staff did not prevent a child in care from wandering away from the facility.

Unsubstantiated

  • Day-care child sustained injuries while in care.
  • Staff left day-care child in a soiled diaper for a long period of time.

Substantiated: the state found it more likely than not that it happened. Unsubstantiated: the state could not tell whether it happened.

CCR 101229(a)(1) · Type A

101229(a)(1) 101229(a)(1) Responsibility for Providing Care and Supervision: (a) The licensee shall provide care and supervision....(1) No child(ren) shall be left without the supervision of a teacher at any time,...This requirement was not met as evidenced by: Based on interviews it was revealed that C1 did leave the classroom unnoticed and wandered into the parking lot.

State report, December 4, 2023

Apr 2023 Licensing visit nothing cited
Mar 2023 Licensing visit nothing cited
Jan 2023 Complaint Substantiated

Complaint · January 12, 2023

CCR 101223(a)(3) · Type B

Personal rights. The licensee shall ensure that each child is accorded the following personal rights: To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. This requirement was not met as evidenced by: Based on corroborating information from staff members interviewed and staff S2's own admission on 02/14/23, S2 violated C1's personal rights by speaking to C1 inappropriately and yelling at the child . This poses a potential health and safety risk for the children in care.

State report

Dec 2022 Licensing visit 1 finding

Licensing visit · December 21, 2022

CCR 101238(a) · Type B

Buildings and Grounds 101238(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement was not met as evidenced by: Based on record review, the facility had two faucets "Site C" and "Site E" that exceeded that allowable levels of lead in the water (54 ppb and 7.1ppb, respectively). This poses a potential health and safety risk to children in care.

State report

Aug 2022 Licensing visit nothing cited

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Details

Phone
(707) 256-7040
Address
2277 Napa Vallejo Hwy Bld 3000, Napa, 94558
License
283009825
Ownership
Government-run

We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked November 2026.

State record

The state’s licensing transparency data reports 8 complaint-related visit(s) to this facility, while 6 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=5, inconclusive=0, unsubstantiated=5, unfounded=CONFIDENTIAL, Type A citations=2, Type B citations=3. The state publishes no further detail for the difference.

From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.

Details

Medium means the middle half of Bay Area’s 439 licensed centers by state-licensed capacity: 31 to 75 children. Small is 8 to 30; large is 76 to 312.

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