Mt. Taylor Children's Center Three

CCR 101238(a)(1) · Type B

(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. (1) The licensee shall take measures to keep the center free of flies, other insects, and rodents. This requirement is not met as evidenced by: Based on interviews from interviews from D1 and staff (S1 & S2), ants were observed in one child’s lunchbox and in the facility hallway wall; this poses a potential health, safety and/or personal rights risk to the children in care.

CCR 101223(a)(1) · Type B

101223(a)(1) Personal Rights:(a) The licensee shall ensure that each child is accorded the following personal rights...To be accorded dignity in his/her personal relationships with staff and other persons. This requirement is not met as evidenced by Based on interviews from D1 and S1, a staff member yelled inappropriate comments towards the daycare children; this poses a potential health, safety and/or personal rights risk to the children in care.

ALLEGATION(S): Staff do not provide children with adequate supervision Staff are operating over ratio Staff isolated daycare child INVESTIGATION FINDINGS: A subsequent complaint investigation visit was conducted today by Licensing Program Analyst (LPA), S.P. who met with Director, F.M. for the purpose of delivering complaint investigation findings for the above allegation. LPA previously conducted an inspection on 04/24/2024 to initiate the investigation and met with Director to discuss the allegations, conduct interview(s), make observations, and request documents. It is alleged that staff do not provide children with adequate supervision specifically there were incidents involving a child biting and that staff was not able to control the environment. Also, its alleged that staff are operating over ratio specifically that the facility are understaffed. Finally, it was alleged that staff isolated a daycare child specifically that a child was left alone in a room. During the course of the investigation, LPA conducted interviews with the Director (D1), 2 Staff (S1 – S2), 3 children (C2-C4) & 6 Adults (A2-A8) from 04/25/2024 to 07/22/2024. D1 denied the allegations. Staff acknowledged the biting incident and has submitted a report to the Department. According to staff the incident was not due to inadequate supervision. (Continued on LIC9099-C) Unsubstantiated Estimated Days of Completion:

CCR 101223(a)(1) · Type B

101223(a)(1) Personal Rights:(a) The licensee shall ensure that each child is accorded the following personal rights...To be accorded dignity in his/her personal relationships with staff and other persons. This requirement is not met as evidenced by: Based on interviews it was confirmed that a staff member spoke inappropriately to daycare child This poses a potential health, safety and/or personal rights risk to the children in care.

ALLEGATION(S): Staff did not inform authorized representative of incident timely INVESTIGATION FINDINGS: A subsequent complaint investigation visit was conducted today by Licensing Program Analyst (LPA), S.P. who met with Licensee, V.D. & Director, K.G. for the purpose of delivering complaint investigation findings for the above allegations. LPA previously conducted an inspection on 11/20/2023 to initiate the investigation and met with Director, K.G. to discuss the allegations, conduct interview(s), make observations, and request documents. It is alleged that Staff did not inform authorized representative of incident timely, specifically that an authorized representative was not reported timely on an incident that happened in October. During the course of the investigation, LPA conducted interviews with the Director, 3 staff members (S1, S4, S5) & 5 Parents (P1-P5) from 11/20/2023 to 12/05/2023. D1 stated the facility would send a text message or call children’s representatives of any incident as soon as possible. D1 claimed to have notified the authorized representative but cannot recall informing them of the incident involved (Continued on LIC9099-C) Unsubstantiated Estimated Days of Completion:

CCR 101173(b)(2) · Type B

101173 Plan of Operation (b) The plan and related materials shall contain the following: (2) Statement of admission policies and procedures. This requirement was not met as evidenced by: Based on staff Interviews, the center failed to follow the center's policies and procedures and did not notify a parent of an incident in a timely matter. This poses a potential Health and Safety risk to children in care.