Public records from California CDSS Community Care Licensing, shown in full.
ALLEGATION(S): One (1) allegation: Facility staff is video recording and/or livestreaming daycare children for unclear reasons. INVESTIGATION FINDINGS: On 04/23/2026 at 8:30am, Licensing Program Analysts (LPAs) Jialing “Julianne” Zhu and Christina Uribe conducted an UNANNOUNCED COMPLAINT SITE INSPECTION. LPA met with Licensee Maria Del Pilar Hernandez. The purpose of this inspection is to deliver the findings for the complaint with the above allegation. Present during the inspection were two (2) fingerprint-cleared staff (S1 & S2) and one (1) preschool-aged child. Throughout the course of the inspection, LPA requested and obtained a copy of the Facility Roster. LPA also conducted interviews with the Licensee, S1, and S2. LPAs toured the facility inside and outside for a health and safety inspection in the on and off limit areas of the home. Today, LPAs inspected the on-limit areas only. Based on LPA’s observations and information obtained throughout the investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. A Notice of Site Visit was given and must remain posted for 30 days. Exit interview was conducted, report was reviewed, and Appeal Rights were provided to Licensee Maria Del Pilar Hernandez. Unsubstantiated Estimated Days of Completion: 0
ALLEGATION(S): 1. Licensee did not allow child's authorized person to enter and inspect the family child care home. INVESTIGATION FINDINGS: *AMENDED REPORT: This report was amended for the purpose of removing confidential names.* On 12/17/2025 at 1:20 pm, Licensing Program Analysts (LPA) Manel Estoesta and Paulita De La Cruz, conducted a subsequent complaint investigation. LPA met with the Licensee Maria Del Pilar Hernandez and explained the nature of the visit. Present on this home were S1, S2, an infant child and a preshcool child. The home operates from, Monday to Friday, 8am to 5 pm. Finding was delivered during this visit. LPA Estoesta conducted interviews and observations, and reviewed facility records. The Reporting Party (RP) alleged the above allegation. Substantiated Estimated Days of Completion: 90
ALLEGATION(S): 1. Staff forced a child to sleep for 3 hours. 2. Staff hit a child with a toy. INVESTIGATION FINDINGS: This is an Amended report dated 12/17/25 to remove a confidential name previously included. All other information remains unchanged. On 12/17/2025 at 1:20 pm, Licensing Program Analysts (LPA) Manel Estoesta and Paulita De La Cruz, conducted a subsequent complaint investigation. LPA met with the Licensee Maria Del Pilar Hernandez and explained the nature of the visit. Present on this home were S1 and S2 living in the home, an infant child and a preschool child. The home operates from, Monday to Friday, 8am to 5 pm. Finding was delivered during this visit. LPA Estoesta conducted interviews and observations, and reviewed facility records. The Reporting Party (RP) alleged the above allegation. Substantiated Estimated Days of Completion: 90 *AMENDED REPORT: This report was amended for the purpose of removing confidential names.* On 12/17/2025 at 1:20 pm, Licensing Program Analysts (LPA) Manel Estoesta and Paulita De La Cruz, conducted a subsequent complaint investigation. LPA met with the Licensee Maria Del Pilar Hernandez and explained the nature of the visit. Present on this home were S1, S2, an infant child and a preshcool child. The home operates from, Monday to Friday, 8am to 5 pm. Finding was delivered during this visit. LPA Estoesta conducted interviews and observations, and reviewed facility records. The Reporting Party (RP) alleged the above allegation. Based on the interviews and information obtained throughout the investigation, the allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed UNSUBSTANTIATED. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted with the Maria Del Pilar Hernandez. Unsubstantiated Estimated Days of Completion: 90
The state’s licensing transparency data reports 4 complaint-related visit(s) to this facility, while 3 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=2, inconclusive=0, unsubstantiated=2, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=2. The state publishes no further detail for the difference.
(c) The licensee and other personnel as specified shall complete training on preventive health practices, including pediatric cardiopulmonary resuscitation and pediatric first aid, pursuant to Health and Safety Code Section 1596.866. This requirement is not met as evidenced by: Based on (record review)], the licensee did not comply with the section cited above in 2 out of 3 persons which poses/posed a potential health, safety or personal rights risk to persons in care.
The full record for Maria Hernandez Family Child Care — and every other licensed provider in Bay Area — opens in the Bay Area directory.