Walnut Creek · Licensed center
Love and Care Learning Center
At a glance
- Medium center, licensed for 37 children.
What the state has found
The state cited rules at 2 of its 4 licensing inspections since April 2022.
See each inspection
Licensing inspections
Apr 21, 20261 citation
CCR 101419.3(a)Type B
“(a) The written infant needs and services plan shall be updated at least quarterly, or as often as necessary to assure its accuracy. This requirement is not met as evidenced by: All infant needs and services plans reviewed have not been updated. Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 101419.3(a)
- Aug 4, 2023Nothing cited
Jul 31, 20232 citations
CCR 101429(a)(2)(B)Type B
“(B) Staff shall physically check on sleeping infant(s) every 15 minutes and document the following: This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. Sleep Logs are not maintained for infants over 1 year old. Assistant Director stated she thought it was only required for infants under 1. LPA noted technical violation was issued during 2022 inspection and safe sleep regulations, sleep logs were discussed. This poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 101429(a)(2)(B)
CCR 101416.5(d)Type B
“(d) There shall be one teacher to every 12 sleeping infants provided the remaining staff necessary to meet the ratios specified in (b) above are immediately available at the center. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above. LPA observed one teacher and 15 infants napping in 1's Nap Room which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 101416.5(d)
- Apr 18, 2022Nothing cited
The state cited rules at 2 of this center's 4 inspections. Most Bay Area centers inspected 4 times had fewer: 79% of 569 had rules cited at 1 or none.
How all 569 Bay Area centers inspected 4 times compare
Of the 569 Bay Area centers the state inspected 4 times, how many of those inspections cited a rule:
- None41%
- 1 of 438%
- 2 of 415%This center
- 3 of 46%
- All 41%
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- June 11, 2026
- On file
- 4 visits since April 2022 — 2 cited nothing · 3 complaint investigations
- Most serious
- Type B —
101223(a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment...or other actions of a punitive nature including but not limited to: interference with functions of daily living including...sleeping... This requirement was not met as evidenced by: through interview it was found that faciltiy staff were waking children from their sleep when nap time was over which is a potential risk to the health, safety, and/or personal rights of the children in care.
· June 11, 2026
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Apr 2026 Licensing visit 1 finding
Licensing visit · April 21, 2026
CCR 101419.3(a) · Type B
(a) The written infant needs and services plan shall be updated at least quarterly, or as often as necessary to assure its accuracy. This requirement is not met as evidenced by: All infant needs and services plans reviewed have not been updated. Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
Mar 2026 Complaint 1 of 3 allegations substantiated
Complaint · March 30, 2026
California decided each allegation separately.
Substantiated
- Personal Rights - Staff did not ensure infants were allowed to sleep without distraction.
Unsubstantiated
- Staff do not ensure infants are kept clean and dry at all times, Staff inappropriately handled infants in care, Staff force children to eat and drink when children are not willing, Staff spoke inappropriately to infants in care, Staff do not take appropriate measures to prevent the spread of pink eye
- Staff does not keep center free of odor, Staff do not maintain the facility in clean and sanitary condition.
Substantiated: the state found it more likely than not that it happened. Unsubstantiated: the state could not tell whether it happened.
CCR 101223(a)(3) · Type B
101223(a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment...or other actions of a punitive nature including but not limited to: interference with functions of daily living including...sleeping... This requirement was not met as evidenced by: through interview it was found that faciltiy staff were waking children from their sleep when nap time was over which is a potential risk to the health, safety, and/or personal rights of the children in care.
Mar 2026 Complaint Unsubstantiated
Complaint · March 13, 2026
ALLEGATION(S): Physical Plant - Staff do not ensure playground is free of hazards Physical Plant - Staff do not ensure the facility is free of rodents Supervision - Staff do not adequately supervise infants INVESTIGATION FINDINGS: On 6/11/2026 at 12:00pm Licensing Program Analyst (LPA) M.P. met with Director J.D. to deliver findings for a complaint that was received listing the allegations above. Present during LPAs visit were thirty-three (33) infants and fourteen (14) additional staff members. The facility operates from 6:45am - 6:00pm, Monday - Friday. The facility holds a preschool license as well (073403308). Through the investigation files were reviewed, observations were conducted and interviews were conducted. Through interview it was stated that full supervision inside and outside is conducted at all times. It was also stated that all hazards that may be present, like broken toys, are removed before the children are present in the outside play areas. It was stated that the facility has had an issue with rodents in the past, but the facility has not had an issue with them in the past few years. Unsubstantiated Estimated Days of Completion:
Jul 2023 Licensing visit 2 findings
Licensing visit · July 31, 2023
CCR 101429(a)(2)(B) · Type B
(B) Staff shall physically check on sleeping infant(s) every 15 minutes and document the following: This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. Sleep Logs are not maintained for infants over 1 year old. Assistant Director stated she thought it was only required for infants under 1. LPA noted technical violation was issued during 2022 inspection and safe sleep regulations, sleep logs were discussed. This poses/posed a potential health, safety or personal rights risk to persons in care.
CCR 101416.5(d) · Type B
(d) There shall be one teacher to every 12 sleeping infants provided the remaining staff necessary to meet the ratios specified in (b) above are immediately available at the center. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above. LPA observed one teacher and 15 infants napping in 1's Nap Room which poses/posed a potential health, safety or personal rights risk to persons in care.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (925) 944-2880
- Address
- 1985 Geary Road, Walnut Creek, 94596
- License
- 073403309
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies, and who owns it. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked November 2026.
State record
The state’s licensing transparency data reports 3 complaint-related visit(s) to this facility, while 2 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=1, inconclusive=0, unsubstantiated=10, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=1. The state publishes no further detail for the difference.
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, Address, License ccld.dss.ca.gov
Medium means the middle half of Bay Area’s 439 licensed centers by state-licensed capacity: 31 to 75 children. Small is 8 to 30; large is 76 to 312.