Concord · Licensed family home
Lee-Olortegui, Silvia
At a glance
- Full-size family home, licensed for up to 14 children.
What the state has found
The state cited rules at 1 of its 8 licensing inspections since January 2023.
See each inspection
Licensing inspections
- May 27, 2026Nothing cited
- Jul 26, 2024Nothing cited
- May 9, 2024Nothing cited
- Jan 12, 2024Nothing cited
- Nov 9, 2023Nothing cited
- Jul 28, 2023Nothing cited
- Mar 17, 2023Nothing cited
Jan 3, 20233 citations
CCR 102423(a)(4)Type A
“102423 Personal Rights (a) Each child receiving services from a family childcare home shall have certain rights that shall not be waived or abridged by the licensee...These rights in include...(4) To be free from corporal or unusual punishment, infliction of pain...or other actions of a punitive nature... This requirement has not been met as evidenced by: licensee admittedly left infant unsupervised and infant hit their head on table, causing bruising which poses an immediate risk to the health, safety, or personal rights of children in care.”
CCR 102423(a)(4)
CCR102423(a)(2)Type A
“102423 Personal Rights(a) Each child receiving services from a family childcare home shall have certain rights that shall not be waived or abridged by the licensee...These rights include... (2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. This requirement has not been met as evidenced by: Licensee admitted to altering the highchair which cause infant to hit their head on table and injured themselves which poses an immediate risk to the health, safety, or personal rights of children in care.”
CCR102423(a)(2)
CCR 102416.2(b)(3)(B)(C)Type B
“102416.2 Reporting Requirements (b) The licensee shall report to the Department any of the event...that occur during the operation of the family child care home...(3) ..."A report shall be made to the Department…(B)...injury to any child that requires medical treatment.(C) Any unusual incident... ...that threatens the physical or emotional health or safety..."This requirement has not been met as evidenced by: Licensee admitting she did not report child hitting their head on the table and bruising themselves to licensing which poses a potential risk to the health, safety, or personal rights of children in care.”
CCR 102416.2(b)(3)(B)(C)
The state cited rules at 1 of this home's 8 inspections. Most Bay Area family homes inspected 8 times had more: 65% of 31 had rules cited at 2 or more.
How all 31 Bay Area family homes inspected 8 times compare
Of the 31 Bay Area family homes the state inspected 8 times, how many of those inspections cited a rule:
- None13%
- 1 of 823%This home
- 2 of 816%
- 3 of 829%
- 4 of 813%
- 5 of 83%
- 6 of 83%
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- May 27, 2026
- On file
- 8 visits since January 2023 — 7 cited nothing · 4 complaint investigations
- Most serious
- Type A —
Operation of a Family Child Care Home- The licensee shall be present in the home and shall ensure that children in care are supervised at all times.... This requirement has not been met as evidenced by: Based on the department's investigation a child had sustained an unexplained injury while in care which is an immediate safety risk to children in care.
· November 8, 2024
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Jul 2024 Complaint 1 of 2 allegations substantiated
Complaint · July 18, 2024
California decided each allegation separately.
Substantiated
- Child received unexplained injury while in care
Unsubstantiated
1 allegation
Substantiated: the state found it more likely than not that it happened. Unsubstantiated: the state could not tell whether it happened.
CCR 102417(a) · Type A
Operation of a Family Child Care Home- The licensee shall be present in the home and shall ensure that children in care are supervised at all times.... This requirement has not been met as evidenced by: Based on the department's investigation a child had sustained an unexplained injury while in care which is an immediate safety risk to children in care.
Request Denied
Mar 2023 Complaint Unsubstantiated
Complaint · March 14, 2023
Jan 2023 Licensing visit 3 findings
Licensing visit · January 3, 2023
CCR 102423(a)(4) · Type A
102423 Personal Rights (a) Each child receiving services from a family childcare home shall have certain rights that shall not be waived or abridged by the licensee...These rights in include...(4) To be free from corporal or unusual punishment, infliction of pain...or other actions of a punitive nature... This requirement has not been met as evidenced by: licensee admittedly left infant unsupervised and infant hit their head on table, causing bruising which poses an immediate risk to the health, safety, or personal rights of children in care.
CCR102423(a)(2) · Type A
102423 Personal Rights(a) Each child receiving services from a family childcare home shall have certain rights that shall not be waived or abridged by the licensee...These rights include... (2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. This requirement has not been met as evidenced by: Licensee admitted to altering the highchair which cause infant to hit their head on table and injured themselves which poses an immediate risk to the health, safety, or personal rights of children in care.
CCR 102416.2(b)(3)(B)(C) · Type B
102416.2 Reporting Requirements (b) The licensee shall report to the Department any of the event...that occur during the operation of the family child care home...(3) ..."A report shall be made to the Department…(B)...injury to any child that requires medical treatment.(C) Any unusual incident... ...that threatens the physical or emotional health or safety..."This requirement has not been met as evidenced by: Licensee admitting she did not report child hitting their head on the table and bruising themselves to licensing which poses a potential risk to the health, safety, or personal rights of children in care.
Aug 2022 Complaint Unsubstantiated
Complaint · August 22, 2022
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (925) 787-3982
- Area
- Concord, 94519
- License
- 073403811
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked November 2026.
State record
The state’s licensing transparency data reports 4 complaint-related visit(s) to this facility, while 3 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=1, inconclusive=0, unsubstantiated=4, unfounded=CONFIDENTIAL, Type A citations=1, Type B citations=0. The state publishes no further detail for the difference.
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, License ccld.dss.ca.gov
Full-size means licensed for 14 children, the most any Bay Area family home holds; 442 of Bay Area’s 466 licensed family homes are. Small is 10 to 13.