Learning Experience, the

CCR 101238.2(d)(2) · Type B

Outdoor Activity Space. The surface of the outdoor activity space shall be maintained: (1)In a safe condition for the activities planned.(2)Free of hazards including, but not limited to, holes, broken glass and other debris, and dry grasses that pose a fire hazard. This requirement was not met as evidenced by: Based on the LPA's observations and staff interviews, which revealed that a plastic drainage grate covering an approximately four-inch opening in the outdoor play area could be easily removed by children, leaving an exposed hole that posed a potential tripping hazard. Staff corroborated that children had tripped and fallen as a result of the exposed hole when the drainage grate was removed. This poses a potential risk to children in care.

ALLEGATION(S): Staff did not ensure proper supervision resulting in a child leaving the facility INVESTIGATION FINDINGS: An unannounced follow-up complaint investigation visit was conducted by Licensing Program Analyst (LPA) Y.Y. to deliver the findings of the complaint investigation. The allegation stated that facility staff did not ensure adequate supervision, resulting in a child leaving the facility. Specifically, it was alleged that, on a specified date, child C1 exited the facility through an emergency exit door located in an interior hallway and that a staff member followed C1 in an attempt to prevent the child from leaving the facility. During the initial complaint investigation visit conducted on June 18, 2026, LPA Y. interviewed Center Director M.Z. (Staff S1) regarding the allegation. Director Z. denied the allegation and stated that he was not present at the facility at the time of the incident. However, he stated that he was briefed about the incident upon his return and provided information regarding the circumstances based on the information reported to him by facility staff. (Continued on LIC9099-C) Unsubstantiated Estimated Days of Completion:

CCR 101229(a)(1) · Type A

Responsibility for Providing Care and Supervision: (a) The licensee shall provide care and supervision as necessary to meet the children's needs.1) No child(ren) shall be left without the supervision of a teacher at any time... Supervision shall include visual observation. This requirement was not met as evidenced by: Based on interviews conducted, Director Z.’s admission, and information obtained during the investigation, the Department determined that the facility did not provide adequate supervision of children, resulting in children being able to leave the classroom and building without staff supervision. This poses an immediate health and safety risk to children in care.

CCR 101170(e)(1) · Type A

Criminal Record Clearance. All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: (1) Obtain a California clearance or a criminal record exemption as required by the Department This requirement was not met as evidenced by: Based on interview and record review, S1 was working with children at the facility without an associated criminal record clearance, which poses an immediate health & safety and personal rights risk to the children in care.

CCR 101229(a)(1) · Type B

Responsibility for Providing Care and Supervision. No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: Based on the director's admissions, staff interviews, and information obtained during the course of the investigation, it was determined that there were multiple instances in which children were not provided with adequate supervision while in their classroom. Thisposes a potential risk to the health and safety of children in care.

CCR 101229(a)(1) · Type B

Care and Supervision. No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: Based on interviews conducted by the LPA and the center director’s own admission, it was corroborated that on 04/02/26 at approximately 09:30am, child C1 was without supervision of a teacher for approximately two minutes while in the classroom before being reunited with their class. This posed a potential health, safety or personal rights risk to persons in care.

CCR 101170(e)(1) · Type B

Criminal Record Clearance. All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: (1) Obtain a California clearance or a criminal record exemption as required by the Department This requirement was not met as evidenced by: Based on a review of the personnel report dated April 10, 2026, and observations made during the visit, Staff S1 was observed working directly with children in care. However, S1 was not listed on the facility’s personnel roster and does not have an eligible California clearance on file. This poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 101212(b) · Type B

Reporting Requirements. (b) The name of the child care center director, and any fully qualified teacher(s) designated to act in the child care center director's absence, shall be reported to the Department within 10 days of a change of child care center director or designee(s). This requirement was not met as evidenced by: Based on an interview with the facility’s new center director, M.Z., on February 18, 2026, it was confirmed that the former center director, M.M., is no longer employed at this facility, with her employment ending in November 2025. The Department was not notified of this change. This poses a potential risk to persons in care.

CCR 101229(a)(1) · Type B

Care and Supervision. No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: Based on the center director's admission on 02/12/25 and the Unusual Incident Report (UIR) submitted to CCLD on 01/22/25, on 01/17/25 at approximately 06:00pm, child C1 was left without supervision of a teacher for approximately one minute while in a preschool classroom.This presents a potential health and safety risk to the children in care.

ALLEGATION(S): -Staff engaged in verbal altercation in the presence of day care children INVESTIGATION FINDINGS: An unannounced follow-up complaint investigation visit to the facility was made today by Licensing Program Analyst (LPA), Y.Y. to deliver complaint investigation findings. It was alleged that on a specified date, staff S2 engaged in a verbal altercation with a child’s authorized representative in the presence of daycare children. The LPA met with the associate director, R.H. today to discuss the investigation findings. During the initial investigation visit on 05/09/24, Center Director M.M. stated that she was not present at the facility when the alleged verbal altercation took place but did hear about the alleged incident at a later time. Staff S2 denied the allegation when interviewed but acknowledged that there was an interaction involving a child’s authorized representative (adult A1). Staff S2 stated that A1 confronted her in the classroom and words were exchanged between the two individuals. Staff S2 stated that she did not shout or attempt to escalate the situation with A1 and instead, asked A1 to leave the classroom as there were children present at the time. Staff S8, who was reported to be in the same classroom at the time and observed the interaction, was interviewed and corroborated S2’s statements and denied the allegation as well. (Continued on LIC9099-C) Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): -Staff handled children in care in a rough manner -Staff spanked child in care INVESTIGATION FINDINGS: An unannounced follow-up complaint investigation visit to the facility was made today by Licensing Program Analyst (LPA), Y.Y. to deliver complaint investigation findings. It was alleged that facility staff handled children in care in a rough manner and it was alleged that staff have spanked a child in care. Specifically, it was alleged that staff have pulled children by their arms and pushed them to sit down on chairs. The LPA met with the associate director, R.H. today to discuss the investigation findings. During the LPA’s initial investigation visit to the facility on 05/09/24, the center director, M.M. was interviewed and denied the allegations. Center Director M. stated that she is not aware of any instance where staff have pulled or pushed children in a rough manner or have spanked children. Center Director M. stated that staff may lift and pick up toddlers and preschool age children, but must do so using both hands and lifting under a child’s armpits. Center Director M. stated that staff are reminded of this lifting method through “coaching sessions.” Center Director M. stated that spanking and other forms of corporal punishment are never used at the facility. (Continued on LIC9099-C) Unsubstantiated Estimated Days of Completion: