Learning Experience, the

ALLEGATION(S): Staff did not ensure day care child was given the food brought from home. INVESTIGATION FINDINGS: On 04/20/2026 at 10:30 AM Licensing Program Analysts (LPAs) M.F. and K.R.S. conducted an Unannounced Complaint Investigation at the Learning Experience. LPAs met with the Director, N.N., and explained the purpose of today’s inspection. During the visit, LPAs observed 63 preschool children in care with 8 staff in 6 classrooms. The Director stated there are 96 children enrolled. Complainant alleges that “Staff did not ensure day care child was given the food brought from home.” During the course of the investigation, LPAs obtained relevant documents, toured the facility and conducted interviews. LPAs conducted conflicting interviews which provided different information. Although the complainant stated they left their child a snack to be provided by the staff, the staff did not receive a snack for the child since outside snack is not allowed into the facility due to allergens and sensitivities. Based on the evidence obtained and interviews conducted throughout the investigation, there is not a preponderance of evidence to prove the alleged violation did or did not occur therefore the above allegation(s) is found to be UNSUBSTANTIATED. -Continued on LIC 9099C- Unsubstantiated Estimated Days of Completion:

CCR 101223(a)(2) · Type B

Personal Rights (a)The licensee shall ensure that each child is accorded the following personal rights: (2)To be accorded safe, healthful and comfortable accommodations... meet his/her needs. This requirement is not met as evidenced by: Based on interview, S1 did not provide the comfort to C1 when visibly upset which poses a potential Health, safety and personal rights risk to persons in care.

ALLEGATION(S): Staff put incorrect underwear on child. INVESTIGATION FINDINGS: On 02/19/2025 at 9:00AM Licensing Program Analyst (LPA) K.R.S. and A.H. conducted an Unannounced Subsequent Complaint Investigation at The Learning Center. LPA met with Director N.N. and explained the purpose of today’s inspection. The finding for the above allegation was delivered during the inspection. During today’s inspection there were 76 preschool children in care with nine (9) staff in six (6) classrooms. Complainant alleges staff put incorrect underwear on child which “humiliated” the child in front of staff and other children in care. During the course of the investigation LPAs completed a physical plant inspection, reviewed facility records and conducted interviews. Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview conducted with Director N.N. Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS. Unsubstantiated Estimated Days of Completion:

CCR 101223(a)(3) · Type B

101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain...or other actions of a punitive nature...This requirement has not been met as evidenced by: Based on interviews, the licensee did not... ...comply with the section cited above when staff was inapproproiately discipline children in care which poses an potential risk to the health, safety or personal rights of children in care.

ALLEGATION(S): PERSONAL RIGHTS- Child sustained unexplained injury while in care PERSONAL RIGHTS- Staff handled child in care in a rough manner PERSONAL RIGHTS-Staff left child in care in soiled clothing INVESTIGATION FINDINGS: On July 23, 2024, Licensing Program Analyst met with center director N.N. for a follow up visit to deliver the findings to the above complaint allegation. Today, upon arrival, there are 70 preschool age children present along with 9 preschool staff. On this analyst's last, an interview was conducted with Ms. N., records were reviewed and classrooms were toured. Today interviews were continued. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted with center director, N.N. Unsubstantiated Estimated Days of Completion: On July 23, 2024, Licensing Program Analyst met with center director N.N. for a follow up visit to deliver the findings to the above complaint allegation. Today, upon arrival, there are 70 preschool age children present along with 9 preschool staff. On this analyst's last, an interview was conducted with Ms. N., records were reviewed and classrooms were toured. Today interviews were continued. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted with center director, N.N. Unsubstantiated Estimated Days of Completion: On July 23, 2024, Licensing Program Analyst met with center director N.N. for a follow up visit to deliver the findings to the above complaint allegation. Today, upon arrival, there are 70 preschool age children present along with 9 preschool staff. On this analyst's last, an interview was conducted with Ms. N., records were reviewed and classrooms were toured. Today interviews were continued. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted with center director, N.N. Unsubstantiated Estimated Days of Completion:

HSC 1596.7995(a)(1) · Type B

(1) Commencing September 1, 2016, a person shall not be employed or volunteer at a day care center if he or she has not been immunized against influenza, pertussis, and measles. Each employee and volunteer shall receive an influenza vaccination between August 1 and December 1 of each year. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above by ensuring all staff have required immunization records in file, which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 101216.1(c)(1) · Type B

(c) To be a fully qualified teacher, a teacher shall have one of the following: (1) Twelve postsecondary semester or equivalent quarter units in early childhood education or child development completed, with passing grades, at an accredited or approved college or university; and at least six months of work experience in a licensed child care center or comparable group child care program. This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above by not ensuring Teachers are fully qualified, which poses/posed a potential health, safety or personal rights risk to persons in care. The teacher in the classroom did not have all the required units to be considered a fully qualified teacher.

CCR 101216.3(a) · Type B

(a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below. This requirement is not met as evidenced by: Based on observation and interview the licensee did not comply with the section cited above by ensuring the facility maintains ratio at all times, which poses/posed a potential health, safety or personal rights risk to persons in care.

ALLEGATION(S): Staff did not meet child's diapering needs INVESTIGATION FINDINGS: On 02/08/2024 at 9:15AM Licensing Program Analysts (LPAs) A.C. and S.B. conducted a subsequent complaint inspection. LPAs met with the Director, N.N., to discuss the above allegation. LPA previously toured the facility, retrieved documentation, and conducted interviews with staff and children. Based on the interviews, it could not be determined that a staff did not meet child's diapering needs. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. This allegation is Unsubstantiated. Exit interview conducted, appeal rights were given, and report was reviewed with the Owner, S.K. Unsubstantiated Estimated Days of Completion:

CCR 101216.2(e)(1) · Type B

101216.2 Teacher Aide Qualifications (e)An aide shall work only under the direct supervision of a teacher. (1)An Aid...may escort and/or assist children in going to the bathroom, and may supervise napping children... This requirement is not met as evidence by: Based on interviews and record review the facility did not comply with the section cited above by ensuring Aids are under the direct supervision of a teacher, which poses a potential risk to the health & safety of children in care.

CCR 101161(a) · Type B

101161Limitations on Capacity (a)A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation. This requirement is not met as evidence by: Based on interviews the facility did not comply with the section above by ensuring the preschool children do not commingle with the other child care center children, which poses a risk to the health & Safety of children in care.

ALLEGATION(S): 1. Personal Rights - Staff handled day care children in a rough manner 2. Personal Rights - Staff yelled at day care child INVESTIGATION FINDINGS: On 02/08/24 at 9:15 AM Licensing program analyst (LPA) S.B. and Licensing program analyst (LPA) A.C. arrived for an unannounced visit. LPA met with director N.N. and explained the purpose of today’s visit. During the course of the investigation, we reviewed documents, made observations, and conducted interviews. Although those allegations may have happened, there wasn’t a preponderance of evidence. Based on all the information received, it could not be determined that staff yelled at children in care or handled children in a rough manner. Therefore, the above allegation is determined to be unsubstantiated. Based on observations, documents, and interviews, no deficiencies are being cited today. Exit interview was conducted, report was reviewed and given to the director, notice of cite visit, and appeal rights were given and director should post for 30 days. Unsubstantiated Estimated Days of Completion:

CCR 101223(a)(2) · Type B

(a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by: Based on record review, and parent/staff interviews it has been determined that some children were taken home with a wet diaper and a child injured their finger with an electriacal outlet on the playground; which can be a risk to the health, safety, and personal rights to children in care.

ALLEGATION(S): PERONAL RIGHTS-Staff yells at day care children PERSONAL RIGHTS- Staff left day care child alone crying for a long period of time PERSONAL RIGHTS-Staff left day care child in soiled clothing. OTHER- Staff behavior is rude and dismissive INVESTIGATION FINDINGS: LICENSING PROGRAM ANALYST MET WITH CENTER DIRECTOR FAUZIA KAMAL TO DELIVER THE FINDINGS TO THE ABOVE COMPLAINT ALLEGATIONS UPON ARRIVAL THERE ARE 58 CHILDREN PRESENT ALONG WITH 11 STAFF. ON THIS ANALYST'S LAST VISIT, INTERVIEWS WERE CONDUCTED WITH THE CENTER DIRECTOR AND OWNER AND RELEVANT DOCUMENTS WERE RECEIVED. TODAY ADDITIONAL INTERVIEWS WERE CONDUCTED. THE ALLEGATIONS ARE THAT STAFF YELLS AT DAY CARE CHILDREN, STAFF LEFT DAY CAR CHILD ALONGE CRYING FOR A LONG PERIOD OF TIME, STAFF LEFT DAY CARE CHILD IN SOILED CLOTINING AND STAFF IS RUDE AND DISMISSIVE. ALTHOUGH THE ALLEGATIONS MAY HAVE HAPPENED OR IS VALID, THERE IS NOT A PREPONDERANCE OF EVIDENCE TO PROVE THE ALLEGED VIOLATIONS DID OR DID NOT OCCUR, THEREFORE THE ALLEGATIONS ARE UNSUBSTANTIATED. Unsubstantiated Estimated Days of Completion:

CCR 101212(d)(1)(C)(D) · Type B

101212Reporting Requirements(d)...a report shall be made... within... next working day and during its normal business hours...written report...shall be submitted to the Department within seven days..(1)Events reported shall include the following:(C) Any unusual incident or child absence that threatens the physical or emotional health or safety of any child (D) Any suspected physical or psychological abuse of any child. This requirement was not met as evidence by: Multiple staff had concerns regarding a child who came to school with a black eye on 3 separate occassions and did not report it to LIcensing.

ALLEGATION(S): RATIO-Staff are operating out of ratio INVESTIGATION FINDINGS: Licensing Program Analyst A. met with center director F.K. and center owner R.P. to deliver the findings to the above complaint allegations for Licensing Program Analyst A.C. Today there are 58 children present along with 9 staff. LPA A.C. previously toured the facility, made observations, conducted interviews, and obtained relevant documentation. The allegation is staff are operating out of ratio. Based on interviews and record review, it could not be determined that the facility operated out of ratio. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. This allegation is Unsubstantiated.” An Exit interview was conducted A notice of cite visit was posted. Unsubstantiated Estimated Days of Completion:

CCR 101223(a)(2) · Type B

Personal Rights. The licensee shall ensure that each child is accorded the following personal rights:To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by staff revealed confidential information which poses a potential risk to the health and safety of children in care.

CCR 101216.3(a) · Type B

101216.3 Teacher-Child Ratio (a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, REQUREMENT WAS NOT MET: TODAY IN THE PREPPERS ROOM, THERE ARE 2 AIDS SUPERVISING 9 PRESCHOOL AGE CHILDREN.