Laurel Heights Child Development Center(Ps)

ALLEGATION(S): - Staff did not prevent child in care from harming other children in care - Staff did not follow reporting requirements INVESTIGATION FINDINGS: On September 3, 2026, Licensing Program Analyst (LPA) Leong arrived at the facility to close out the complaint investigation. LPA met with Director K.L. and explained the purpose of the visit. There were 38 children, the director and 10 staff members during today's visit. All relevant information was collected and analyzed during the LPA investigation, and all parties involved were contacted and interviewed. Based on the information obtained from the LPA investigation, the allegations listed above were unsubstantiated, meaning it may have happened or is valid, there is no preponderance of evidence to prove the violations did or did not occur. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the facility representative, K.L. Unsubstantiated Estimated Days of Completion:

CCR 101223(a)(3) · Type B

101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment... This requirement was not met as evidenced by: Based on record review, a staff member was found to have engaged in a series of incidents that violated children’s personal rights, which poses/posed a potential risk to health, safety or personal rights risk to children in care.

CCR 101223(a)(3) · Type B

101223 Personal Rights (a)The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. This requirement was not met as evidenced by: Based on interviews with the director, 2 staff, 2 children and the information obtained that a staff took their finger and shoved it to the throat of a child in care, which poses/posed a potential risk to health, safety or personal rights risk to persons in care.

ALLEGATION(S): Day care child was sexually abused while in care INVESTIGATION FINDINGS: On January 21, 2025, at approximately 8.50am, Licensing Program Analyst (LPA) Tso conducted an unannounced visit for delivery of the complaint investigation findings and met with the Director, K.L. Present during the visit were the Director, Assistant Director, 15 teachers, caring for 57 children. Investigations Bureau (IB) Investigator, conducted the investigation. During the investigation, IB Investigator conducted interviews with Cross Reporting Agencies, Guardian, and obtained Police Report and other supportive information. Based on the information obtained during the investigation, there was no sufficient evidence to the above Allegation. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is closed as unsubstantiated. An exit interview was conducted with the Director, whose signature on this form confirms receipt of these reports. A copy of this report was reviewed and given to the Director, K.L. The appeal rights were discussed and given to the Director. A notice of site visit was given and must remain posted for 30 days. Unsubstantiated Estimated Days of Completion:

CCR 101229(a)(1) · Type B

101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs.(1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: Based on interview and telephone conversation with the Director, and Incident report, staff left a child alone without supervision in the classroom, which poses/posed a potential risk to health, safety or personal rights risk to persons in care.

CCR 101223(a)(1) · Type B

101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement was not met as evidenced by: Based on interview and Incident report, staff witnessed a teacher putting the teacher’s hand on the child’s upper arm to move the child in care for moving them in the classroom, which poses/posed a potential risk to health, safety or personal rights risk to persons in care.

CCR 101229(a)(1) · Type A

101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: Based on interview and incident report, licensee did not comply with this regulation. Child was left alone in the classroom for 19 to 20 minutes without teacher supervision.

CCR 101229(a)(1) · Type B

101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: Based on interviews the licensee did not comply with this regulation in that a child was found by staff unattended in the hallway. This is a potential risk to children in care.

CCR 101223(a)(1) · Type B

101223(a)(1) Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement was not met as evidenced by based upon interviews. A staff handled a daycare child roughly while in care; the facility terminated the staff after the incident. This poses a potential health risk to children in care.