San Mateo · Licensed center
Kindercare Learning Center LLC
A center in San Mateo, licensed for 70 children. The state cited something at 5 of 9 routine visits (Bay Area centers: about 1 in 4). Shortlist has found no website for it yet.
Medium center. Medium means the middle half of Bay Area’s 439 licensed centers by state-licensed capacity: 31 to 75 children. Small is 8 to 30; large is 76 to 312.
Shortlist doesn’t have these yet: cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies.
What the state has found
Routine visits: 5 of 9 cited something
Across Bay Area centers, the state cites something at about 1 in 4 routine visits (2,260 visits).
From California CDSS Community Care Licensing’s published reports, last checked September 25, 2026.
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- March 25, 2026
- On file
- 9 visits since July 2021 — 4 cited nothing · 5 complaint investigations
- Most serious
- Type A —
101229(a)(1) Responsibility for Providing Care and Supervision…No child(ren) shall be left without the supervision of a teacher at any time. This requirement was not met as evidenced by: Based on interviews and record review, the facility self-reported a child was left unattended and unsupervised for 1-2 minutes. This poses an immediate Health, Safety and/or Personal Rights risk to children in care.
· July 20, 2021
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Oct 2025 Licensing visit 1 finding
Licensing visit · October 6, 2025
CCR 101229(a)(1) · Type B
Responsibility for Providing Care and Supervision (1) No child(ren) shall be left without the supervision of a teacher at any time... Supervision shall include visual observation. This requirement was not met as evidenced by: Based on observation, the licensee did not comply with the above by having 2 preschool children in a bathroom without the supervision of a teacher. This poses a potential risk to the health and safety of children in care.
Oct 2025 Complaint Unsubstantiated
Complaint · October 2, 2025
Unsubstantiated
ALLEGATION(S): -Staff did not meet child's diapering needs INVESTIGATION FINDINGS: On 12/3/2025, at approximately 11:40AM, Licensing Program Analyst (LPA) Jonathan Tse conducted an unannounced complaint investigation visit at the facility. LPA met with Director, S.H., and explained the purpose of the visit. Present during the visit was the Director, 8 staff members, and 44 preschool age children. During the course of the investigation, LPA conducted site observations, record review, and interviews with relevant parties. The facility denied the allegation. LPA did not observe direct evidence to support or deny the above allegation. The preponderance of evidence standard has not been met, therefore the above allegation is found to be unsubstantiated at this time. No deficiencies were cited during today's visit on 12/3/2025. Appeal rights were provided and explained. A notice of site visit was provided and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director, S.H. Unsubstantiated Estimated Days of Completion:
Individual employees are shown by initials. The state’s report, linked above, names them in full.
Jun 2025 Complaint
Complaint · June 17, 2025
CCR 101216.3(a) · Type B
Teacher-Child Ratio (a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance... This requirement was not met as evidenced by: Based on site observations, interview, and record review, the facility did not comply with the above by having teachers supervise more than 12 children at a time without an aide or another teacher present. This poses a potential risk to the health, safety, or personal rights of persons in care.
Mar 2025 Licensing visit 1 finding
Licensing visit · March 21, 2025
HSC 1596.7995(a)(1) · Type B
(1) Commencing September 1, 2016, a person shall not be employed or volunteer at a day care center if he or she has not been immunized against influenza, pertussis, and measles. Each employee and volunteer shall receive an influenza vaccination between August 1 and December 1 of each year. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in five out of eight staff files which poses a potential health, safety or personal rights risk to persons in care.
Mar 2024 Licensing visit 3 findings
Licensing visit · March 6, 2024
HSC 1596.8662(b)(1) · Type B
Administration of Child Day Care Licensing (b) (1) ... licensed child care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training p... shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement was not met as evidenced by: Based on review of 7 files it was found that 5 staff files were missing mandated reporter trainings. This poses a potential health and safety risk to children in care.
HSC1596.7995(a)(1) · Type B
General Provisions and Definitions (a) (1)...a person shall not be employed or volunteer at a day care center if he or she has not been immunized against influenza, pertussis, and measles. Each employee and volunteer shall receive an influenza vaccination between August 1 and December 1 of each year. This requirement was not met as evidenced by: Based on review of 7 files it was found that 5 staff files were missing documentation of immunizations. This poses a potential health and safety risk to children in care.
CCR 101229(a)(1) · Type A · No longer displayed by the state
101229(a)(1) Responsibility for Providing Care and Supervision…No child(ren) shall be left without the supervision of a teacher at any time. This requirement was not met as evidenced by: Based on interviews and record review, the facility self-reported a child was left unattended and unsupervised for 1-2 minutes. This poses an immediate Health, Safety and/or Personal Rights risk to children in care.
Feb 2024 Complaint Unsubstantiated
Complaint · February 29, 2024
Unsubstantiated
ALLEGATION(S): Facility is operating out of ratio. INVESTIGATION FINDINGS: On April 4th, 2024, at approximatly 3:30 PM, Licensing Program Analyst (LPAs) Janet Gil and Kassandra Medrano conducted an unannounced inspection in order to deliver findings on the complaint investigation for the above allegation. LPAs Gil and Medrano met with the director, M.B. to discuss complaint allegations findings. Based on LPAs record reviews, and interviews which were conducted. The allegation may have happened or is valid, however there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview conducted and a copy of this report and appeal rights were reviewed and provided to director, M.B. Notice of Site visit was observed to be posted and shall remain posted for 30 days. No deficiencies were issued today under Title 22 Division 12 of the California Code of Regulations. NOTICE OF SITE VISIT WAS GIVEN AND SHALL REMAIN POSTED FOR 30 DAYS. Unsubstantiated Estimated Days of Completion:
Individual employees are shown by initials. The state’s report, linked above, names them in full.
Nov 2023 Licensing visit 1 finding
Licensing visit · November 7, 2023
101700.3 · Type B
101700.3 California Lead Action Level at Child Care Centers (b)(1) A result with values of 5.5 ppb or greater shall be deemed an Action Level Exceedance. This requirement was not met as evidenced by: Based on results received from the certified water samplers, the facility exceeded 5.4 ppb of lead in their water source. This poses a potential health, safety, or personal rights risk to persons in care.
Jun 2021 Complaint
Complaint · June 21, 2021
CCR 101219(f) · Type B · No longer displayed by the state
101219(f) Admission Agreements…The licensee shall comply with all terms and conditions set forth in the admission agreement. This requirement was not met as evidence by: Based on observations, interviews and record review, the facility’s admission agreement states the involvement of a child’s family during child’s classroom transition. The facility moved a child from their assigned classroom to an older classroom without prior guardian consent, notice and/or involvement. Facility did not follow admission agreement or parent handbook. This poses a potential health, safety or personal rights risk to children in care.
Details
- Phone
- (650) 577-0257
- Address
- 1350 Wayne Way
- License
- 414001398, active
- Ownership
- For-profitSource: ccld.dss.ca.gov
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Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
The state’s licensing transparency data reports 4 complaint-related visit(s) to this facility, while 3 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=1, inconclusive=0, unsubstantiated=3, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=1. The state publishes no further detail for the difference.
Details
- Phone, Address, License — Checked July 2026 · ccld.dss.ca.gov
- Ownership — Checked September 2026 · ccld.dss.ca.gov