Public records from California CDSS Community Care Licensing, shown in full.
ALLEGATION(S): Facility is operating out of ratio. Staff do not provide adequate supervision to infants. INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) Mel Matos conducted an unannounced follow-up complaint investigation and met with Amanda "Mandy" Hernandez, director. Purpose of today's follow up complaint investigation: deliver investigation findings. The investigation of the complaint allegation listed above was conducted by LPA Matos. Based on interviews, record reviews, observations, and evidence gathered during the investigation process, it is concluded that although the allegations noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. The allegations are UNSUBSTANTIATED. Exit interview conducted and report was reviewed with the Director, Amanda "Mandy" Hernandez. No deficiencies issued during today's inspection. A notice of site visit was given and must remain posted for 30 days. Unsubstantiated Estimated Days of Completion:
The state’s licensing transparency data reports 1 complaint-related visit(s) to this facility, while 1 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=0, inconclusive=0, unsubstantiated=2, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=0. The state publishes no further detail for the difference.
Responsibility for Providing Care and Supervision: No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: An infant child was left unattended outside of one of the infant classrooms on October 29, 2021
The full record for Kindercare Learning Center — and every other licensed provider in Bay Area — opens in the Bay Area directory.