KinderCare Learning Center

ALLEGATION(S): Staff did not change infants diapers in a timely manner. INVESTIGATION FINDINGS: On 12/12/2025, Licensing Program Analyst (LPA) conducted an unannounced Complaint Investigation Inspection and met and was greeted by M.M., Director. LPA gathered a census of children in care today. During the course of the investigation, LPA interviewed Reporting Party (RP), staff, and parents and obtained copies of documentation.

ALLEGATION(S): Staff do not keep the family clean and sanitary. Staff do not follow hand washing procedures after diaper changes. Staff are using the same disposable gloves to change the diapers of multiple children. Staff do not keep the child's authorized person informed about the child's care. INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) L.F.D. arrived unannounced to conduct a complaint investigation, and to deliver report findings on the above allegations. LPA met with Director, M.M. and informed her the reason for the inspection. During today's inspection were 13 infants with four (4) teachers, and 19 toddlers with five (5) teachers present. LPA conducted additional interview with staff. During the course of the investigation, LPA conducted interviews with five (5) staff, parent’s, and obtained copies the following documents: Staff roster with contact information, children’s roster with contact information, diaper changing procedure, parent handbook, and needs and service plans. It was alleged that, Staff do not keep the facility clean and sanitary, Staff do not follow hand washing procedures after diaper changes, and Staff are using the same disposable gloves to change the diapers of multiple children.

ALLEGATION(S): Staff caused injury to child resulting in a bruise. INVESTIGATION FINDINGS: Licensing Program Analysts (LPA) L.F.D. arrived unannounced to conduct a complaint investigation and to deliver complaint findings on the above allegation. LPA met with Director, M.M. and explained the reason for the inspection. During the course of the investigation, LPA conducted interviews with three (3) staff members, Reporting party (RP), and the child’s authorized representative. It was alleged that, staff caused injury to child resulting in a bruise. Based on interviews conducted, staff 3 (S3) stated she was cleaning child 1 (C1) during a diaper change after he arrived at the center and S3 noticed a small red dot on his right abdominal on 1/24/2025, and a week later, on 1/30/2025, the red dot became a bruise, and staff were not sure how that happened. Continue on page 2... Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Lack of supervision resulting in an injury INVESTIGATION FINDINGS: On 1/17/2024, at 2:35 PM, Licensing Program Analysts (LPAs) S.Y. and L.F. arrived unannounced to conduct a subsequent complaint investigation visit on the above allegation. LPAs met and was greeted by Director M.M. and explained the reason for the inspection. During the course of the investigation, LPAs interviewed three (3) staff members, parent of child, and child’s doctor. It was alleged that, Lack of supervision resulted in an injury. Based on interviews conducted, Staff 2 (S2) and staff 3 (S3) both stated that child (C1) was walking into class and accidentally tripped; C1 tucked and rolled onto the floor hitting the wall with his head. Both staff observed him fall. S2 and S3 stated that C1 had a red mark on his head prior to the incident that took place on 12/14/2023. S1 stated that C1 is delayed physically and started walking a month ago. Continue on Lic9099-C... Unsubstantiated Estimated Days of Completion:

101700.3(b)(1) · Type B

Lead Testing Written Directives. A result with values of 5.5 ppb or greater shall be deemed an Action Level Exceedance. This requirement is not met as evident by: The kitchen sink had a result of 15 ppb and the water fountain in the infant/toddler yard/playground had a result of 42 ppb, which poses a potential health and safety risk to children in care.

ALLEGATION(S): Infants heads are covered while sleeping INVESTIGATION FINDINGS: Licensing Program Analysts (LPAs) S.Y. and M.M. conducted an unannounced complaint investigation. LPA met with Director M.M. and explained the reason for the inspection. Present during today's inspection were 30 children and at least nine staff. During today's inspection, LPAs conducted observation. During the course of this investigation, LPA conducted observation, reviewed safe sleep policies, interview with staff and third party. Based on the information obtained during today's inspection, the above allegation is found to unsubstantiated, meaning although, the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies were issued as a result of this inspection. Exit interview was conducted and report was reviewed Director M.M. A notice of site of visit was issued and must remain posted for 30 days. Unsubstantiated Estimated Days of Completion:

CCR 101238(g) · Type B

(g) Disinfectants, cleaning solutions, poisons and other items that could pose a danger if readily available to children shall be stored where inaccessible to children. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above. Facility had a cabinet with a sliding door. Cabinet has a plastic latch to catch the door; however, it did not catch. Cabinet had two bottles of cleaning supplies, which posed a potential health, safety or personal rights risk to persons in care.

HSC 1596.8662(b)(1) · Type B

(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in 3 out of 10 persons, which poses a potential health, safety or personal rights risk to persons in care.

CCR 101429(a)(2)(B) · Type B

Staff shall physically check on sleeping infant(s) every 15 minutes This requirement is not met as evidenced by: Based on record reviews, the licensee did not comply with the section cited above. Staff in the one year classroom is not checking infants every 15 minutes and documenting it, which posed a potential health, safety or personal rights risk to persons in care.