KinderCare Learning Center

ALLEGATION(S): Staff did not keep the facility free from an outbreak INVESTIGATION FINDINGS: Licensing Program Analyst (LPA), S.M. conducted an unannounced subsequent complaint-investigation visit and met with Center Director (CD) W.C., to deliver the findings regarding the above allegation. LPA, previously met with CD and Assistant Director (AD) Shirin Rashidian on 03/25/26 and 05/28/26 to discuss the purpose of the visit and initiated the investigation by conducting interviews with CD, AD and staff (S1-S7), made observations, and obtained records that are relevant to the investigation. It was alleged that staff did not keep the facility free from an outbreak, specifically hand, foot and mouth disease (HFMD). CD self-reported to Community Care Licensing by submitting an unusual incident report (UIR) of HFMD and notified Solano County Public Health as required, reporting that over 25 children had contracted HFMD between the dates 03/15-03/23/26. Unsubstantiated Estimated Days of Completion:

CCR 101212(d)(1)(E) · Type B

Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours…(1)Events reported shall include the following: (E) Epidemic outbreaks. This requirement was not met as evidenced by: Based on CD UIR notification received on 10/27/25 and document LPA received on 1/12/26 and CD admitting to not reporting the outbreak in a timely manner and the Department did not received the UIR notification within the Department’s next working day during normal business hours. This poses a potential health, safety or personal rights risk to persons in care.

ALLEGATION(S): Facility is discriminating against children. INVESTIGATION FINDINGS: Licensing Program Analyst (LPA), S.M. conducted an unannounced subsequent complaint-investigation visit and met with Center Director (CD) W.C., to deliver the findings regarding the above allegation. LPA, previously met with CD on 01/30/26 to discuss the purpose of the visit and initiated the investigation by conducting an interview with CD and staff (S1-S4), made observations; and obtained records that are relevant to the investigation. It was alleged that facility is discriminating against children, specifically that, when adult called the facility to inquire about enrollment, an unknown staff member advised that the facility could not accept a child with autism unless the child’s family currently had an aide to help the child. LPA conducted additional interviews with 6 staff (AD & S5 – S9) and adult (A1) from; 03/24/2026 to 03/25/2026. CD, AD, & S1-S9 denied claims relating to a facility staff discriminating against children based on disability. According to CD, staff try to gain services for the parents, but to CD’s knowledge, staff never discriminated against any child(ren). Continue on LIC9099-C Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff refused to feed daycare child. Staff restrained daycare child in crib. Staff did not notify parents of hand, foot, and mouth outbreak. Staff does not prevent outbreak of hand, foot, and mouth. Staff does not sanitize facility or toys. INVESTIGATION FINDINGS: On 02/02/26, Licensing Program Analyst (LPA), S.M. conducted an unannounced subsequent complaint-investigation visit and met with Center Director (CD) W.C. to deliver the findings regarding the above allegations. LPA, previously met with Assistant Director (AD), Shirin Rashidian on 11/14/25 to initiate the investigation and met with CD on 01/12/26 and 01/30/26 to discuss the purpose of the visit, conduct staff interviews, made observations, obtained facility documents, obtain staff and facility roster of the children currently in care. It was alleged Staff refused to feed daycare child, specifically that, there was no log of Child 1 (C1) feeding on 11/05/25. Staff restrained daycare child in crib, specifically that C1 was awake and restrained in the crib. Also, it’s alleged that staff does not prevent outbreak of hand, foot, and mouth and staff did not notify parents of hand, foot, and mouth outbreak. Finally, it’s alleged that Staff do not sanitize facility or toys. Continue on LIC9099-C Unsubstantiated Estimated Days of Completion:

CCR 101212(d)(1)(E) · Type B

Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours…(1)Events reported shall include the following: (E) Epidemic outbreaks. This requirement was not met as evidenced by: Based on AD admitting to not reporting the outbreak that began on 07/07/2025 and the Department has no record of the incident reported to the Department within the Department’s next working day during normal business hours. This poses a potential health, safety or personal rights risk to persons in care.

CCR 101226.2(a) · Type B

(a) A center shall be equipped to isolate and care for any child who becomes ill during the day. This requirement was not met as evidenced by: Based on interviews with staff, child 5 was suspected of having Hand, Foot, and Mouth Disease on 7/7/25 and was not moved to the centers isolation area which poses a potential health, safety, or personal rights risk to persons in care.

CCR 101430(a)(2) · Type B

101430 Infant Care Activities(a) Notwithstanding Section 101230, the following shall apply: (2) The center shall ensure the participation of infants in the above activities. This requirement is not met as evidenced by: Based on AD interview and 8 staff interviews the holding room is used as activity space when facility is over capaity,which poses a potential health, safety or personal rights risk to persons in care.

CCR 101416.5(b) · Type A

There shall be a ratio of one teacher for every four infants in attendance. This requirement is not met as evidenced by: Based on statement provided by AD, 7 staff and LPA’s observations of 2 staff supervising 9 children at 7:00 am, 2 staff supervising 11 children at 7:35 am and 4 staff providing care and supervision 21 children at 8:14 am on 12/12/24.

CCR 101438.2(b) · Type B

(b) Outdoor activity space shall be physically separate from space used by children in the child care center and school-age child care center components. This requirement is not met as evidenced by: Based on observation, at 9:35 AM, children from the infant license were co-mingling with children from the pre-school license in the playground outside which poses a potential health, safety or personal rights risk to persons in care.

CCR 101429(a)(2)(B)(3)(a) · Type B

(B) Staff shall physically check on sleeping infant(s) every 15 minutes and document the following: (3) Infants up to 12 months of age who are sleeping in a position other than on their back. (a) If the infant’s Individual Infant Sleeping Plan [LIC 9227 (3/20)] does not have Section C completed, staff shall return the infant to their back for sleeping. This requirement is not met as evidenced by: Based on observation and record review, at 9:40 AM, LPA observed child 1 (C1) and child 2 (C2) sleeping on their stomachs and C1 and C2's LIC9227 Individual Infant Sleeping Plans did not indicate that they are able to roll over which poses a potential health, safety or personal rights risk to persons in care.

HSC 1596.8662(b)(1) · Type B

(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on record review, staff 2, 3, and 6 (S2, S3, S6) did not possess current Mandated Reporter Training Certificates which poses a potential health, safety or personal rights risk to persons in care.

CCR 101226(e)(2) · Type B

(e) In centers where the licensee chooses to handle medications: (2) All prescription and nonprescription medications shall be maintained with the child's name and shall be dated. This requirement is not met as evidenced by: Based on observation, the inhaler for child 5 (C5) was expired which poses a potential health, safety or personal rights risk to persons in care.

CCR 101220(a) · Type B

(a) Prior to, or within 30 calendar days following the enrollment of a child, the licensee shall obtain a written medical assessment of the child. This medical assessment enables the licensee to assess whether the center can provide necessary health-related services to the child. This requirement is not met as evidenced by: Based on record review, child 2 (C2) and child 4 (C4) did not possess record of physician's reports which poses a potential health, safety or personal rights risk to persons in care.

CCR 101220.1(g)(1) · Type B

(g) The licensee shall document each child's immunizations and shall maintain such documentation in the center for as long as the child is enrolled. (1) This requirement includes updating each child's immunization record when the child is due to receive required immunizations after enrollment in the child care center. This requirement is not met as evidenced by: Based on record review, child 2 (C2), child 4 (C4), and child 5 (C5) did not possess record of complete immunizations which poses a potential health, safety or personal rights risk to persons in care.

CCR 101429(a)(2)(C) · Type B

Documentation shall be maintained in the infant’s file and be available to the Department for review. Documentation shall include the following: Date. Infant’s name. Time of each 15-minute check.Initials of staff person who conducted each check. This was not met as evidence by. . . Based on observation, record review and staff interview the center was not complying with the regulation stated above for the 18 infants that were in the toddlers room since March 06th 2023. This poses a potential health and safty risk to childrfen in care.

CCR 102423(a)(3) · Type B

The licensee shall ensure that each child is accorded the following personal rights:To be free from… corporal or unusual punishment, infliction of intimidation, ridicule, coercion threat, mental abuse or other actions of a punitive nature. . . This has not been met as evidence by. . . Based on interviews conducted, interviews corroborated staff yelled at day care child on more than one occasion. This poses a potential health and safty risk to children in care.

CCR 102423(a)(1) · Type B

The licensee shall ensure that each child is accorded the following personal rights; To be accorded dignity in his/her personal relationships with staff and other persons. This was not met as evidence by. . . based on interviews conducted, during the verbal altercation between staff members at least two children were present. This poses a potential health and safty risk to children in care.

CCR 101217(d) · Type B

All personnel records shall be maintained at the child care center and shall be available to the licensing agency for review. This was not met as evidence by. . . Based on interviews, both S1 and S3 reported they did not have access to their records due to their personal records being locked in a cabinet only the assistant center director has access to. This poses an potential health and safety risk to children in care.

ALLEGATION(S): Child sustained unexplained injury while in care Neglect after child sustained unexplained injury while in care INVESTIGATION FINDINGS: An unannounced visit was made today by Licensing Program Analysts (LPAs), E.H.T. and M.A. to deliver the complaint investigation findings regarding the above allegations. The LPAs met with the facility’s representative A.K. This complaint was investigated by the Department’s Investigative Branch (IB) Investigator, S.G., who initiated the investigation on 09/22/2022 by conducting interviews and reviewing records. It was alleged that a child (C1) sustained an unexplained injury while in care and child neglect after child sustained the unexplained injury while in care, specifically that facility staff neglected to act promptly to seek timely medical attention for C1 following the observation of a lump on C1’s left side of the head on 09/16/2022. On 09/22/2022, 11/10/2022, 11/18/2022, and 11/29/2022, Investigator G. conducted interviews with staff, guardians, medical professionals, and children services staff. Also, during the course of the investigation, medical records and reports from law enforcement and children services agencies were reviewed. Continued on 9099-C Unsubstantiated Estimated Days of Completion:

CCR Phys · Type B

(b) A crib or portable -crib meeting United States Consumer Product Safety Commission safety standards shall be provided for each infant who is unable to climb out of a crib. This requirement is not met as evidenced by: Based on observation, and interview, The "tods" room which is under the Infant license and provides services for infants 24 months and under was observed not using Cribs or portable cribs for infants while napping. LPA H.T. observed staff putting cots away. LPA asked staff in the "Tods" room the age of the infants and where they sleep. Staff replied the youngest in the room at the time was 11 months old and slept on a cot. LPA provided technical assitance and reviewed Safe Sleep Regulation with lead teacher in "tods" room and " infant" room as well as assistant center director. The Center did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 101220(a) · Type B

(a) Prior to, or within 30 calendar days following the enrollment of a child, the licensee shall obtain a written medical assessment of the child. This medical assessment enables the licensee to assess whether the center can provide necessary health-related services to the child. This requirement is not met as evidenced by: Based on record review, four infants; C4,C6,C8 C10 were all missing LIC 701 physicians report. All infants have been enrolled longer than 30 days. The Center did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.