KinderCare Learning Center

ALLEGATION(S): Staff hit a daycare child INVESTIGATION FINDINGS: An unannounced inspection was conducted today by Licensing Program Analyst (LPA), R.M., who met with Director J.C., to deliver the findings of the complaint investigation of the above allegation. It was alleged that a staff member (A1) hit a child, specifically between the neck and upper back with their hand in the infant room on 5/8/26 at approximately 7:30 am. During the course of the investigation, LPA obtained a copy of the Child Supervision Record (CSR) and interviewed staff (S2-S5, S7, S9-S11), parents (P2-P5), and adults (A6, A8) between 4/20/26 and 8/17/26. Licensing Program Analyst S.M. interviewed S2, S4, and S11 between 5/8/26 and 7/9/26. On 5/14/26, LPA obtained a copy of the CSR for the infant room on 5/8/26 which showed that the staff present in the infant room between 7:00 am and 8:00 am were A1 and S9. Continued on LIC9099-C Unsubstantiated Estimated Days of Completion:

CCR 101429(a)(1) · Type A

In addition to Section 101229, the following shall apply: (1) Each infant shall be constantly supervised and under direct visual observation and supervision by a staff person at all times. This requirement has not been met as evidenced by: On 02/04/2026, C1 was observed to be unsupervised in the classroom while the staff and other children were in the play yard outside.

CCR 101438.3(b) · Type B

(b)Indoor activity space for infants shall be physically separate from space used by children in the child care center and school-age child care center components. This requirement has not been met as evidenced by: Based on LPA observed 3 two year old children being supervised in the infant (birth to 24 months) classroom today.

CCR 101430(a)(3)(A)(4)(a) · Type A

(A) Staff shall place infants up to 12-months of age on their backs for sleeping. (4) Infants with an Individual Infant Sleeping Plan [LIC 9227 (3/20)] that have Section C of the form completed and signed by an authorized representative shall be placed on their back when first laid down to sleep. In the event the infant changes position, the infant may remain in the alternative position. (a) Upon staff observation that the infant is capable of rolling from their back to their stomach and stomach to their back, the provider shall fill out Section D of the Individual Infant Sleeping Plan [LIC 9227 (3/20)], notify the authorized representative, and obtain the authorized representative's signature on the individual sleeping plan no later than the next business day following observation. This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above in 2 out of 5 children (C3-C4) LPA observed C3 and C4 asleep on their stomach and Provider did not complete Individual Infant Sleep Plan LIC9227 Section D that stated the infants were observed by staff to be capable of rolling from their back to their stomach and their stomach to their back which poses an immediate health, safety or personal rights risk to persons in care.

CCR 101174(d) · Type B

(d) Disaster drills shall be conducted at least every six months. This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above as DL did not provide documention of disaster drills conducted in the last six months which poses/posed a potential health, safety or personal rights risk to persons in care.

HSC 1596.7995(a)(1) · Type B

(1) Commencing September 1, 2016, a person shall not be employed or volunteer at a day care center if he or she has not been immunized against influenza, pertussis, and measles. Each employee and volunteer shall receive an influenza vaccination between August 1 and December 1 of each year. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in 2 out of 5 staff (S2-S3) did not posses proof of immunization or immunity for pertussis and measles which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 101216(g)(1) · Type B

(1) Except as specified in (3) below, good physical health shall be verified by a health screening, including a test for tuberculosis, performed by or under the supervision of a physician not more than one year prior to or seven days after employment or licensure. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in 2 out of 5 staff (S1-S2) did not have tuberculosis test results which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 101216(g)(2) · Type B

(2) Each person specified in (g) above shall have a health-screening report signed by the person performing the screening. This report shall indicate the following: This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in 2 out of 5 staff (S1-S2) did not posses a health-screening report which poses/posed a potential health, safety or personal rights risk to persons in care.

HSC 1596.8662(b)(1) · Type B

(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in 2 out of 5 staff (AD & S3) which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 101429(a)(2)(C)(4) · Type B

(C) Documentation shall be maintained in the infant’s file and be available to the Department for review. Documentation shall include the following: (4) Initials of person who conducted each check This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in 5 out of 5 children (C1-C5) did not have staff initials on which staff conducted each check, which poses/posed a potential health, safety or personal rights risk to persons in care.

ALLEGATION(S): Due to lack of supervision, child was "chewing" on a lizard INVESTIGATION FINDINGS: A subsequent complaint investigation inspection was conducted at the facility by Licensing Program Analyst (LPA), R.M. for the purpose of delivering findings. It has been alleged that due to lack of supervision, a child, C1, was chewing on a lizard. Today, LPA met with facility representative D.P., the district leader for the facility, to review the investigation findings. LPA conducted interviews with staff (D1, D2, and S2-S12) between 8/25/25 and 9/4/25. S5, S7, S9, and S11 stated that on 8/21/25, C1 did grab and put a lizard into her mouth while playing in the outdoor playground at approximately 10 AM which S11 noticed and immediately removed it from C1's mouth which does not corroborate the allegation. Continued LIC9099-C Unsubstantiated Estimated Days of Completion:

CCR 101238(a)(1) · Type B

(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. (1) The licensee shall take measures to keep the center free of flies, other insects, and rodents. This requirement is not met as evidenced by: Based on interviews from CD, AD & Staff, rodent feces have been observed on site, which poses a potential health, safety or personal rights risk to persons in care.

ALLEGATION(S): Lack of supervision resulted in child(ren) sustaining injuries Facility staff did not maintain carpets in a clean condition INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) S.M. made an unannounced subsequent complaint investigation visit today and met with Center Director (CD) E.S. for the purpose of delivering findings for the above allegations. LPA previously met with CD on 12/18/2024 to open the complaint. The Department received complaints alleging Lack of supervision resulted in child(ren) sustaining injuries, specifically that, child(ren) sustaining multiple injuries once they moved into the toddler room and Facility staff did not maintain carpets in a clean condition. During the investigation from 12/18/24 through 3/5/25, LPA conducted interviews with CD, 6 staff (S1-S6) and 4 parents (P1-P4), and 2 attempted parent interviews (P5-P6), received documents pertaining to the investigation and made observations. Continue on LIC9099-C Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff did not keep current records for day care children in care; Staff did not safeguard day care child's belongings; Staff did not meet day care child(ren)'s diapering needs; Staff did not meet day care child's hygiene needs; Staff did not report incidents involving day care child(ren); Staff were not competent to provide the services necessary to meet the individual needs of children in care; Day care child's responsible party was prohibited from entering the facility; Staff discriminated against day care child; Day care child was bitten by another day care child due to lack of staff supervision. INVESTIGATION FINDINGS: An unannounced follow-up complaint investigation visit to the facility was made today by Licensing Program Analyst (LPA), C.F. to deliver complaint investigation findings. It was alleged that daycare child C1 was bitten by another daycare child due to lack of staff supervision, staff discriminated against day care child C1, child’s C1 responsible party was prohibited from entering facility, staff not competent to meet individual needs of children in care, staff didn’t report incident involving child C1 in day care, child C1’s hygiene and diapering needs not being met, child C1’s belongings are not safeguard by staff, and it was alleged that daycare child C1’s records are not current on facility app. Continued LIC 9099-C Unsubstantiated Estimated Days of Completion:

CCR 101223(a)(3) · Type B

(a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. Based on Director and Staff interviews which corroborated the facility did not comply with the requirements of personal rights. This poses/posed a potential health, safety and/or personal rights risk to the children in care.

HSC101212(a)(d)(1)(C) · Type B

(a) Each licensee or applicant shall furnish to the Department reports as required by the Department including, but not limited to, the following: (d) Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information specified in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event. (1) Events reported shall include the following: (C) Any unusual incident or child absence that threatens the physical or emotional health or safety of any child. UIR occurred on 07/12/2022 and UIR was received to CCL on 08/03/2022. This poses a potential safety to the children in care,

ALLEGATION(S): Day care children left in soiled diaper for an extended period of time resulting in diaper rash. Day care children are not provided water. Facility is not properly sanitized. INVESTIGATION FINDINGS: Licensing Program (LPA) M.T. met with S.A., Assistant Teacher to deliver complaint findings. It was alleged that Day care children left in soiled diaper for an extended period of time resulting in diaper rash, Day care children are not provided water and Facility is not properly sanitized. On 08/12/2022 at 11:20 am, LPA T. interviewed D1 who denied the allegations. On 08/12/2022, LPA T. interviewed Staff 2 (S2) at 12:10 pm, Staff 3 (S3) at 12:37 pm, Staff 4 (S4) at 1:00 pm, Staff 5 (S5) interviewed at 1:23 pm, Staff 6 (S6) interviewed at 1:30 pm and Staff 7 (S7) interviewed at 1:40 pm. Continued... Unsubstantiated Estimated Days of Completion: