KinderCare Learning Center

CCR 101229(a)(1) · Type A

Responsibility for Providing Care and Supervision (a)(1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement has not been met as evidenced by: During a lack of supervision, C2 pressed C1's head to the cement ground twice resulting in a head injury for C1. This is an immediate risk to the health, safety and personal rights of children in care.

ALLEGATION(S): Child sustained an injury due to staff neglect or physical abuse. Staff yell at the daycare children. Staff forced the daycare children to sleep. Staff threatened the daycare children. Staff mishandled a daycare child. INVESTIGATION FINDINGS: On 09/24/2026, Licensing Program Analysts (LPAs) J.J.B. and J.M. J.V. conducted an unannounced Complaint Investigation. Upon arrival, LPAs were greeted by the Director and provided access to the facility. LPAs provided the reason for the visit, toured the facility and collected the census. There were 45 preschool children and seven (7) staff (5-Teachers/2-Directors) present which is compliant with ratio and capacity requirements. LPA B. conducted confidential interviews, collected relevant documentation and observed the facility on four (4) separate times during the investigation of these allegations. ---Continued on Page 2--- Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff spoke inappropriately to children in care Facility is not kept clean INVESTIGATION FINDINGS: On 09/24/2026, Licensing Program Analysts (LPAs) J.J.B. and J.M. J.V. conducted an unannounced Complaint Investigation. Upon arrival, LPAs were greeted by the Director and provided access to the facility. LPAs provided the reason for the visit, toured the facility and collected the census. There were 45 preschool children and seven (7) staff (5-Teachers/2-Directors) present which is compliant with ratio and capacity requirements. LPA B. conducted confidential interviews, collected relevant documentation and observed the facility on four (4) separate times during the investigation of these allegations. ---Continued on Page 2--- Unsubstantiated Estimated Days of Completion: 60

CCR 101229(a)(1) · Type B

101229 Responsibility for Providing Care and Supervision (a)The licensee shall provide care and supervision as necessary to meet the children's needs.(1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement has not been met as evidenced by: LPA observed preschool age children on the playground without visual supervision of staff. This poses a potential risk to the health, safety and personal rights of children in care.

ALLEGATION(S): Staff did not prevent a day-care child from sustaining an unexplained injury while in care. INVESTIGATION FINDINGS: On 07/16/2026, Licensing Program Analyst (LPA) J.J.B. conducted an unannounced Complaint Investigation. Upon arrival, LPA was greeted by the Director and provided access to the facility. LPA stated the reason for the visit, toured the facility and collected the census. There were 60 preschool children and eight (8) staff (6 - Teachers/ 2 - Directors) present which is compliant with ratio and capacity requirements. This agency has investigated the complaint: Staff did not prevent a day-care child from sustaining an unexplained injury while in care. LPA conducted confidential interviews, observed the facility and collected documentation. Based on the evidence gathered, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Continued on Page 2 Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff did not prevent a day-care child from sustaining an unexplained injury while in care. INVESTIGATION FINDINGS: On 07/16/2026, Licensing Program Analyst (LPA) J.J.B. conducted an unannounced Complaint Investigation. Upon arrival, LPA was greeted by the Director and provided access to the facility. LPA stated the reason for the visit, toured the facility and collected the census. There were 60 preschool children and eight (8) staff (6 - Teachers/ 2 - Directors) present which is compliant with ratio and capacity requirements. This agency has investigated the complaint: Staff did not prevent a day-care child from sustaining an unexplained injury while in care. LPA conducted confidential interviews, observed the facility and collected documentation. Based on the evidence gathered, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Continued on Page 2 Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff hit day care child. INVESTIGATION FINDINGS: On 06/10/2026, Licensing Program Analyst (LPA) J.J.B. conducted an unannounced Complaint investigation. Upon arrival, LPA was greeted by the Director and provided access to the facility. LPA stated the reason for the visit, toured the inside and outside of the facility and collected the census. There were 66 preschool children and eight (8) staff (7 - Teachers/ 1 - Director) present, which is compliant with ratio and capacity requirements. It was alleged that staff hit day care child (C1). LPA conducted interviews of staff and parents. All staff and parents interviewed had never observed a staff member causing injury to a child or physically harming a child in anyway. LPA conducted three (3) visits during this complaint investigation and observed each classroom of the program during those visits. LPA has never observed staff physically harming a child or causing injury in any way. Continued on Page 2 Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff spoke inappropriately to child in care. Staff did not ensure child's hygienic needs were met. INVESTIGATION FINDINGS: On 06/16/2026, Licensing Program Analyst (LPA) J.J.B. conducted an unannounced Complaint Investigation. Upon arrival, LPA was greeted by the Director, L.K. and provided access to the facility. LPA provided the reason for the visit, toured the facility and collected the census. There were 41 preschool children and 7 staff (5 - Teachers/ 2 - Directors) present, which is compliant with ratio and capacity requirements. It was alleged that a teacher spoke inappropriately to a child in care by calling the child (C1) ugly and that staff did not ensure child’s hygienic needs were met. LPA conducted interviews of staff, children, and parents. All staff who were interviewed stated they have not observed any staff calling a child “ugly” or anything inappropriate. Continued on Page 2 Unsubstantiated Estimated Days of Completion:

CCR 101170(a)(2)(C) · Type B

101170 Criminal Record Clearance (a) The Department shall conduct a criminal record review of all persons specified in Health and Safety Code Section 1596.871(b). The Department has the authority to approve or deny a facility license, or employment, residence or presence in the facility, based on the results of this review. (2) Section 1596.871(b) of the Health and Safety Code provides in part: (C) Any person who provides care and supervision to the children. This requirement has not been met as evidenced by: Staff #1 is not Associated to the Guardian Roster for the Facility. This poses a potential risk to the health, safety and personal rights of children in care.

CCR 101212(d)(1)(C) · Type B

101212 Reporting Requirements (d)(C) Any unusual incident or child absence that threatens the physical or emotional health or safety of any child. This requirement has not been met as evidenced by: Witness testimony provided to the Department, revealed occurrences where a lack of supervision or attention to children's needs were not addressed due to Staff #1's (S1) inability to complete tasks required of the role. These occurrences were not reported to the Department. This poses a potential risk to the health, safety or personal rights of children in care.

CCR 101223(a)(2) · Type B

101223 Personal Rights (a)(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement has not been met as evidenced by: S1 engaged in aggressive behavior in front of children. This poses a potential risk to the health, safety and personal rights of children in care.

CCR 101239(a)(1) · Type B

101239 Fixtures, Furniture, Equipment and Supplies (a) A comfortable temperature for children shall be maintained at all times. (1) The licensee shall maintain the temperature in rooms that children occupy between a minimum of 68 degrees F (20 degrees C) and a maximum of 85 degrees F (30 degrees C). This requirement has not been met as evidenced by: LPA observed classrooms to have a temperature of 54 - 58 degrees in all preschool classrooms. This poses a potential risk to the health, safety and personal rights of children in care.

HSC 1596.8595(c)(1) · Type B

1596.8595 Health & Safety Code (c)(1) A licensed child day care facility shall provide to the parents or guardians of each child receiving services in the facility copies of any licensing report that documents any Type A citation that represents an immediate risk to the health, safety, or personal rights of children in care as set forth in paragraph (1) of subdivision (a) of Section 1596.893b. This requirement has not been met as evidenced by: Based on record review, LPA observed three out of five files missing LIC9224 receipts for reports dated 08/27/2025, 06/19/2025, 06/17/2025 detailing a Type A Citation. This poses a potential risk to the health and safety of children in care.

CCR 101227(a)(7)(B) · Type A

Food Service - 101227(a)(7)(B) A child shall not be served any food to which the child’s record indicates he/she has an allergy. This requirement has not been met as evidenced by: C1 was served strawberries on 08/22/2025. C1 is allergic to strawberries which was previously communicated to staff and documented in the latest version of an admissions agreement. This poses an immediate risk to the health and safety and personal rights of children in care.

ALLEGATION(S): Due to staff neglect, child received an injury INVESTIGATION FINDINGS: On 09/18/2025, Licensing Program Analyst (LPA) J.J.B. conducted an unannounced Complaint Investigation. Upon arrival, LPA was greeted by the Director L.K. and provided access to the facility. LPA provided the reason for the visit. LPA toured the facility and collected the census. LPA observed 45 preschool aged children and seven staff (five teachers / one Director) were present which is compliant with the ratio and capacity requirements. During today's inspection, LPA conducted staff interviews, observed the facility, reviewed and collected relevant documentation. This investigation was opened on 07/22/2025, LPA conducted interviews, collected relevant documentation and observed the facility. On 08/21/2025 and 08/27/2025 confidential interviews were conducted along with evidence gathered. Continued on Page 2 Unsubstantiated Estimated Days of Completion:

CCR 101229(a) · Type B

Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. This requirement has not been met as evidenced by: Director stated C1 did not have a diaper change from 10:43 AM - 4:06 PM. This poses a potential risk to the health, safety and personal rights of children in care.

CCR 101226(e)(1)(A) · Type A

Health-Related Services: (e)In centers where the licensee chooses to handle medications: (1)All prescription and nonprescription medications shall be centrally stored in accordance with the requirements specified below: (A) Medications shall be kept in a safe place inaccessible to children. This requirement has not been met as evidenced by: LPAs observed a jar of over the counter medicinal ointment on the bathroom floor of the preschool classroom. This poses an immediate risk to the health and safety of children in care.

CCR 101229(a)(1) · Type B

Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1)No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This regulation has not been met as evidenced by: C2 entered classroom with out staff supervision and was alone until S3 located her. This poses a potential threat to the health and safety of children in care.

HSC 1596.8595(c)(1) · Type B

Health & Safety 1596.8595(c)(1) A licensed child day care facility shall provide to the parents or guardians of each child receiving services in the facility copies of any licensing report that documents any Type A citation that represents an immediate risk to the health, safety, or personal rights of children in care as set forth in paragraph (1) of subdivision (a) of Section 1596.893b This requirement has not been met as evidenced by: During today's records review, 7/7 files reviewed did not have the LIC9224 dated 09/18/2024 the date of a report that details a Type A Citation. This poses a potential risk to the health, safety and personal rights of children in care.

CCR 101227(a)(7)(B) · Type A

Food Service: (7) Modified diets prescribed by a child’s physician as a medical necessity shall be provided…(B) A child shall not be served any food to which the child’s record indicates he/she has an allergy. This requirement has not been met as evidenced by: Based on interviews and relevant documents reviewed, C1 and C2 were provided food that they were allergic to or intolerant. This poses an immediate risk to the health, safety and personal rights of children in care.

CCR 101227(a)(1)(A)(1) · Type B

Food Service (a) All food shall be safe and of the quality and in the quantity necessary to meet the needs of children. Each meal shall include, at a minimum, the amount of food components as specified by title 7 (A)(1) The minimum amount of food components to be served as breakfast as set forth in paragraph (a)(1)…..are as follows: Age 3-5 ¾ cup of fluids (water/milk), ½ cup of fruit/vegetable or full strength vegetable or fruit juice, 1/3 cup of cold cereal or ½ ounce. This requirement has not been met as evidenced by meal logs showing a fruit or vegetable component missing from breakfast and snack meal service. This poses a potential risk to the health and safety of children in care.

CCR 101223(a)(2) · Type A

Personal Rights: (a) The licensee shall ensure that each child is accorded the following personal rights:......(2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement has not been met as evidenced by: Due to interviews and documentation gathered, it was determined that children in care were not assisted during restroom times and children were sent home with dry fecal matter on their bodies, which does not meet hygenic standards and regulations. This poses an immediate risk to the health, safety and personal rights of chidlren in care.

CCR 101229(a)(1) · Type B

Responsibility for Providing Care and Supervision: (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This regulation has not been met as evidenced by: Due to LPAs obervations and confidential interviews, it was determined that staff are not visually supervising children in care during restroom breaks along with visual supervision lacking during the outdoor play time due to blind spots in the outdoor activity space. This poses a potential risk to the health, safety and personal rights of children in care.

HSC 1597.16(a)(1) · Type B

(1) A licensed child day care center, as defined in Section 1596.76, that is located in a building that was constructed before January 1, 2010, shall have its drinking water tested for lead contamination levels on or after January 1, 2020, but no later than January 1, 2023, and every five years after the date of the initial test. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in 1 out of 1 times which poses a potential health, safety or personal rights risk to persons in care.

CCR 101216(g)(2) · Type B

(2) Each person specified in (g) above shall have a health-screening report signed by the person performing the screening. This report shall indicate the following: This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in 2 out of 5 staff files which poses a potential health, safety or personal rights risk to persons in care.

CCR 101226(e)(3)(A) · Type B

(3) Prescription medications may be administered if all of the following conditions are met: (A) Prescription medications shall be administered in accordance with the label directions as prescribed by the child's physician. This requirement is not met as evidenced by: Based on records review, the licensee did not comply with the section cited above in 3 out of 7 medications which poses a potential health, safety or personal rights risk to persons in care.

CCR 101226(e)(3)(B) · Type B

(3) Prescription medications may be administered if all of the following conditions are met: (B) For each prescription medication, the licensee shall obtain, in writing, approval and instructions from the child's authorized representative for the administration of the medication to the child. This requirement is not met as evidenced by: Based on records review, the licensee did not comply with the section cited above in 3 out of 7 medications which poses a potential health, safety or personal rights risk to persons in care.

HSC 1596.8595 · Type B

This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in 6 out of 6 Children's files which poses a potential health, safety or personal rights risk to persons in care.