KinderCare Learning Center

ALLEGATION(S): Personal Rights-day care children are sustaining injuries due to staff neglect INVESTIGATION FINDINGS: On 9/10/2026 at approximately 8:45AM, Licensing Program Analyst (LPA) J.M. conducted a subsequent complaint investigation to the facility to deliver investigation findings. LPA met with assistant director J.I. and explained the purpose of today’s visit. During today's inspection there were 10 children in care with 2 staff members present in 3 classrooms. AD stated there are 41 children enrolled. Findings determinations for the above allegation was delivered during today's inspection. Complaintaint alleges day care children are sustaining injuries due to staff neglect. During the investigation, LPAs interviewed staff, reviewed records, conducted observations, and obtained relevant documents. Continues on 9099-C Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff are not providing adequate supervision resulting in day care children engaging in physical altercations. INVESTIGATION FINDINGS: On 11/18/2025 at approximately 08:30AM Licensing Program Analyst (LPA) J.M. conducted a subsequent complaint investigation at Kindercare Learning Center to deliver investigation findings. LPA met with Director P.Z. and assistant director C.M. and explained the purpose of today’s visit. During today's inspection there were 22 children in care with 6 staff members present. Director stated there are 59 children enrolled. Finding determination for the above allegation was delivered during today's inspection. Complaintaint alleges staff are not providing adequate supervision resulting in day care children engaging in physical altercations. During the course of the investigation, LPA conducted interviews with relevant parties, completed a physical plant inspection, made observations, and reviewed copies of requested documents. Continues on 9099-C Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff do not ensure facility is operating in ratio. INVESTIGATION FINDINGS: On 11/18/2025 at approximately 11:00AM Licensing Program Analysts (LPA) J.M. conducted a subsequent complaint investigation at Kindercare Learning Center to deliver investigation findings. LPA met with Director P.Z. and assistant director C.M. and explained the purpose of today’s visit. During today's inspection there were 22 children in care with 6 staff members present. Director stated there are 59 children enrolled. Finding determination for the above allegation was delivered during today's inspection. Complaintaint alleges staff do not ensure facility is operating in rato. During the course of the investigation, LPA conducted interviews with relevant parties, completed a physical plant inspection, made observations, and reviewed copies of requested documents. Interviews conducted with parents indicated facility has not been seen out of ratio and at more than one teacher has always been with children, however some stated they are not sure what ratio requirements are for CCLD. Continues on 9099-C Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Facility staff handled child(ren) in a rough manner Facility staff caused injury to child(ren) INVESTIGATION FINDINGS: On 08/12/2025 at 2:50PM Licensing Program Analysts (LPA’s) Kareeca “Reeca” Sykes and J.M. conducted an Unannounced Subsequent Complaint Investigation at Kindercare Learning Center. LPA’s met with Director P.Z. and explained the purpose of today’s inspection. Per Director there are 28 preschool children present with seven (7) staff in three (3) classrooms. There are 49 preschool children enrolled in the facility. On 04/28/25 Licensing received a complaint alleging a facility staff handled child(ren) in a rough manner and facility staff caused injury to child(ren. Specifically that, S2 yanked C1 and C2 aggressively by the arms squeezing their arms extremely tight forcefully pushing them into their chairs and shoving their chairs hard against the desk. Visible marks across C1’s stomach and arm were reportedly observed on 04/25/25 and C1 was taken to the emergency department on the same day. Medical records were reviewed and do not indicate injuries were observed. Pittsburg Police Department records were reviewed and do not indicate injuries were observed. Continued on 9099-C Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff yelled at children in care INVESTIGATION FINDINGS: On 03/12/2025 at 3:50PM Licensing Program Analysts (LPA's) Kareeca "Reeca" Sykes and A.H. conducted an Unannounced Subsequent Complaint Investigation at Kindercare Learning Center and met with Director P.Z. and Assistant D.J. O'Dae and explained the purpose of today’s inspection. During today's visit LPA's observed 50 preschool children with nine (9) staff members in three (3) classrooms. During the course of the investigation LPA's completed a physical plant inspection, reviewed facility records and conducted interviews. Complainant alleges that staff yelled at children in care During the course of the investigation completed a physical plant inspection, reviewed facility records and conducted interviews. Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview conducted with Director P.Z. Appeal rights were provided.A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECTIVE DAYS. Unsubstantiated Estimated Days of Completion:

CCR 101238(a) · Type B

101238 Buildings and Grounds (a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. THIS REQUIREMENT WAS NOT MET AS EVIDENCED BY A TOUR OF THE FACILITY WHICH REVEALED THE WALL AND A RUG IN THE DISCOVERY ROOM (2'S ROOM) IS STAINED AND NEEDS TO BE CLEANED.

CCR 101239(m)(1) · Type B

101239 Fixtures, Furniture, Equipment and Supplies (m) All play equipment and materials used by children shall be age-appropriate. (1) The licensee shall provide a variety of age-appropriate equipment, toys and materials in good condition and in sufficient quantity to allow children present to fully participate in planned activities. THIS REQUIREMENT WAS NOT MET AS EVIDENCED BY A TOUR OF THE 2's ROOM WHICH REVEALED THERE WAS NOT AN ADEQUATE AMOUNT OF TOYS AVAILABLE FOR CHILDREN TO PLAY WITH.

CCR 101223(a)(3) · Type A

101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. THIS REQUIREMENT WAS NOT MET AS EVIDENCED BY: A LPA OBSERVATIONS WHICH REVEALED A STAFF MEMBER YELLING AT CHILDREN ON THE PLAYGROUND IN AN INAPPROPRIATE MANNER

ALLEGATION(S): OTHER-Staff failed to practice proper hand washing techniques with children INVESTIGATION FINDINGS: On November 5, 2024, Licensing Program Analyst (LPA) T.A. met with the center's assistant director J. O'day for a follow up visit to discuss the above complaint allegation. Upon arrival there are 53 preschool age children present along with 7 preschool staff. On this analyst's last viist, an inteveiw was conducted with the center director, a tour of the playground was conducted and relevant documents were requested and received. Today observation of the classrooms transitions was conduted. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated An exit interview was conducted with the assistant director J. O'Day. Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): FOOD SERVICE- Staff give children more juice than the amount recommended INVESTIGATION FINDINGS: On November 5, 2024, Licensing Program Analyst (LPA) T.A. met with the center's assistant director J. O'day for a follow up visit to discuss the above complaint allegation. Upon arrival there are 53 preschool age children present along with 7 preschool staff. On this analyst's last viist, an inteveiw was conducted with the center director, a tour of the playground was conducted and relevant documents were requested and received. Further investigation was conducted and it was found that children bring their own water bottles from home. The facility has requested that parents fill the bottles only with water. Several bottles were observed to have fruit juice in them. LPA is unable to prove or disprove if staff are allowing children in care to consume their entire bottle of juice (8-12 oz) or not. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff handles children in a rough manner Staff uses unusual forms of punishment with children in care INVESTIGATION FINDINGS: On 9/26/24, at 12:25PM, Licensing Program Analyst (LPA) C.F. arrived unannounced to deliver the findings to the above allegation and met with Director P.Z. Present in care were 51 preschoolers with an additional seven staff members. During the investigation LPA F. conducted interviews with parents, staff and children, observed the classrooms, obtained center documents regarding the allegation and did a walk through of the center. Interviews indicated conflicting information. Therefore, the allegation is unsubstantiated, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Exit interview conducted with the Director Appeal Rights, Report, Notice of Site visit provided. Unsubstantiated Estimated Days of Completion: On 9/26/24, at 12:25PM, Licensing Program Analyst (LPA) C.F. arrived unannounced to deliver the findings to the above allegation and met with Director P.Z. Present in care were 51 preschoolers with an additional seven staff members. During the investigation LPA F. conducted interviews with parents, staff and children, observed the classrooms, obtained center documents regarding the allegation and did a walk through of the center. Interviews indicated conflicting information. Therefore, the allegation is unsubstantiated, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Exit interview conducted with the Director Appeal Rights, Report, Notice of Site visit provided. Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff touched child inappropriately. INVESTIGATION FINDINGS: On September 4, 2024 at 9:35am Licensing Program Analyst (LPA) I.L. arrived at the facility to deliver the findings of the above allegation. LPA met with Assistant Director J. O'Dae. Present during today’s visit were 6 fingerprint cleared staff and 46 preschoolers. LPA toured the facility for a Health and Safety check. Investigator J.S. of the Investigations Bureau (IB) conducted forensic interviews, record reviews, and staff, child, and parent interviews. It was determined that the allegation that a daycare child was inappropriately touched while in care was UNSUBSTANTIATED, meaning that the allegation may have happened or is valid but there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies were cited during today’s visit. Exit interview conducted. Report and Appeal Rights provided to Assistant Director J. O'Dae. Notice of Site Visit must remain posted for 30 days. Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Child complained about being slammed into a cot by a teacher at facility. INVESTIGATION FINDINGS: On 08/18/2023 at 1:00 PM, Licensing Program Analyst (LPA) C.W. conducted an unannounced Subsequent Complaint Investigation at Kindercare Learning Center. LPA met with Director P.Z. and explained the purpose of today’s inspection. During today's inspection, there were 43 preschool age children with 7 staff in three classroom present and Asst Director stated there are 56 children enrolled. The finding for the above allegation was delivered during the inspection. Complainant alleges that C1 complained about being slammed into a cot by a teacher at facility. During the course of the investigation completed a physical plant inspection, reviewed facility records and conducted interviews. LPA was unable to determine if C1 was slammed or pushed into the cot by S1 or any staff in the facility. Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview conducted with Director, P.Z. Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECTIVE DAYS. Unsubstantiated Estimated Days of Completion:

101700.3 · Type B

Licensee shall maintain a lead value at or below the Action Level of 5 ppb in all outlets subject to the testing requirements of these Written Directives, for the health and safety of children in care. Based on record review the licensee did not comply with the section cited above as there was a small sink and drinking fountain that had a lead exceedance, which poses a potential Health and Safety risk to persons in care.

CCR 101229(a)(1) · Type A

101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision[..]) No child(ren) shall be left [..] Supervision shall include visual observation. This requirement is not met as evidence by Based on observation LPA observed a child running out of the facility during inspection. This is an immediate risk to Health and Safety or Personal Rights risk to persons in care.

ALLEGATION(S): Staff handled day care child in a rough manor INVESTIGATION FINDINGS: On 8/3/22 at 1:00 PM Licensing Program Analyst (LPA) M.S. conducted an Unannounced Complaint Investigation at Kindercare Learning Center and met with director P.Z. The LPA inspected the facility, reviewed records, and conducted interviews. Complaint ALLEGATION is that Staff handled day care child in a rough manor. Based on LPA observations, interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. No Deficiencies have been cited for the allegation. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the director P.Z. Unsubstantiated Estimated Days of Completion: