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Walnut Creek · Licensed center

KinderCare Learning Center

At a glance

  • Medium center, licensed for 53 children.
  • Run by a for-profit business, which holds the license.

What the state has found

The state cited rules at 2 of its 4 licensing inspections since January 2023.

See each inspection

Licensing inspections

  • Sep 18, 2026Nothing cited
  • Aug 17, 20262 citations
    • CCR 101216(g)(1)Type B
      • “(1) Except as specified in (3) below, good physical health shall be verified by a health screening, including a test for tuberculosis, performed by or under the supervision of a physician not more than one year prior to or seven days after employment or licensure. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in 2 staff do not have a LIC503 completed by a doctor and 1 does not have a TB clearance on file which poses/posed a potential health, safety or personal rights risk to persons in care.”

        CCR 101216(g)(1)

    • CCR 101212(b)Type B
      • “(b) The name of the child care center director, and any fully qualified teacher(s) designated to act in the child care center director's absence, shall be reported to the Department within 10 days of a change of child care center director or designee(s). This requirement is not met as evidenced by: Based on interview record review, the licensee did not comply with the section cited above in the regional office was not notified or qualified the current director which poses/posed a potential health, safety or personal rights risk to persons in care.”

        CCR 101212(b)

  • Dec 19, 2024Nothing cited
  • Jan 18, 20232 citations
    • 101700.3(b)(2)Type B
      • “Licensees shall maintain a lead value at or below the Action Level of 5 ppb in all outlets subject to the testing requirements of these Written Directives, for the health and safety of children in care. This requirement is not met as evidenced by: Per LPA's inspection, there are 2 drinking water outlets in outdoor yard with lead exceedance. Director states outlets have not been used since pandemic. Since they were in use before pandemic, this poses/posed potential risk to health/safety of children.”

        101700.3(b)(2)

    • 101703.3(a)Type B
      • “101703 Post -Testing Requirements & Information (a) [...] copy of following shall be sent by the licensee to the Licensing Program Analyst (LPA) within 2 weeks of the completed sampling date: (1) External Water Sampler Self-Certification Form (LIC 9275) for certified external water samplers. (2) Facility Sketch (LIC 999) fully labeled with the locations of all water outlets, including outlets that will not be sampled. (3) Child Care Center Sampling Checklist Form (LIC 9276) Facility failed to send documents within 2 weeks of sampling. Director states she was unaware of the requirement. This poses a potential risk to health safety of children in care.”

        101703.3(a)

The state cited rules at 2 of this center's 4 inspections. Most Bay Area centers inspected 4 times had fewer: 79% of 569 had rules cited at 1 or none.

How all 569 Bay Area centers inspected 4 times compare

Of the 569 Bay Area centers the state inspected 4 times, how many of those inspections cited a rule:

  • None41%
  • 1 of 438%
  • 2 of 415%This center
  • 3 of 46%
  • All 41%
Read every record and the state’s reports

State record — California CDSS Community Care Licensing

Last visit
September 18, 2026
On file
4 visits since January 2023 — 2 cited nothing · 3 complaint investigations
Most serious
Type A — 101229 Responsibility for Providing Care and Supervision....(a) The licensee shall provide care and supervision as necessary to meet the children's needs (1)No child(ren) shall be left without the supervision of a teacher at any time,... Supervision shall include visual observation This requirement was not met evidenced by: Based on interviews, the licensee did not comply with the section cited above when C1 was left outside unsupervised which poses an immediate risk to the health, safety or personal rights of children in care. · February 18, 2025

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

Sep 2026 Licensing visit nothing cited
Aug 2026 Licensing visit 2 findings

Licensing visit · August 17, 2026

CCR 101216(g)(1) · Type B

(1) Except as specified in (3) below, good physical health shall be verified by a health screening, including a test for tuberculosis, performed by or under the supervision of a physician not more than one year prior to or seven days after employment or licensure. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in 2 staff do not have a LIC503 completed by a doctor and 1 does not have a TB clearance on file which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 101212(b) · Type B

(b) The name of the child care center director, and any fully qualified teacher(s) designated to act in the child care center director's absence, shall be reported to the Department within 10 days of a change of child care center director or designee(s). This requirement is not met as evidenced by: Based on interview record review, the licensee did not comply with the section cited above in the regional office was not notified or qualified the current director which poses/posed a potential health, safety or personal rights risk to persons in care.

State report

Jan 2025 Complaint Substantiated

Complaint · January 21, 2025

CCR 101229(a)(1) · Type A

101229 Responsibility for Providing Care and Supervision....(a) The licensee shall provide care and supervision as necessary to meet the children's needs (1)No child(ren) shall be left without the supervision of a teacher at any time,... Supervision shall include visual observation This requirement was not met evidenced by: Based on interviews, the licensee did not comply with the section cited above when C1 was left outside unsupervised which poses an immediate risk to the health, safety or personal rights of children in care.

State report

Dec 2024 Licensing visit nothing cited
May 2023 Complaint Unsubstantiated

Complaint · May 22, 2023

ALLEGATION(S): Personal Rights: Staff do not change daycare child in a timely manner INVESTIGATION FINDINGS: On 6/26/23 Licensing Program Analyst (LPA) M.M. conducted an unannounced subsequent Complaint Investigation at Kindercare Learning Center and met with Director, K.C. Complainant alleges that staff do not change daycare child in a timely manner. It is alleged that on 5/19/23 child C1 returned home in soiled clothing and was not changed in timely manner. During course of investigation LPA conducted facility inspection, observations, record review, interviews and obtained documents. Record review shows on 5/19/23 C1 was changed few minutes before pick up at 4:00pm. Staff interviews reveal center policy for children toilet training is to regularly check/change in 2-3 hour intervals or as needed. Every check/change is documented on child’s daily sheet on Kindercare App noting time of check, observations and staff notes to parents. A daily report is generated and emailed to parents at end of the day. Records show C1’s room staff was in regular communication with parent about toilet training, child’s progress, suggestions and observations. Staff stated C1 had more frequent bowel movements than others, was checked more often and ensured child was changed close to pick up time. However, staff S1 admitted sometimes forgetting to document check/change on App due to room’s busy schedule, duties of supervision/care for other children. S1 stated she was the only staff providing care for 10 children by herself and did not have additional staff support. S1 stated she often noted checks on paper or dry erase board but forgot to input on App at times. C1’s documentation for May 2023 shows child was checked regularly in 2-4 hour intervals, however on some days there is no documentation for extended periods of time. continued on 9099-C Unsubstantiated Estimated Days of Completion:

State report

Jan 2023 Licensing visit 2 findings

Licensing visit · January 18, 2023

101700.3(b)(2) · Type B

Licensees shall maintain a lead value at or below the Action Level of 5 ppb in all outlets subject to the testing requirements of these Written Directives, for the health and safety of children in care. This requirement is not met as evidenced by: Per LPA's inspection, there are 2 drinking water outlets in outdoor yard with lead exceedance. Director states outlets have not been used since pandemic. Since they were in use before pandemic, this poses/posed potential risk to health/safety of children.

Request Denied

101703.3(a) · Type B

101703 Post -Testing Requirements & Information (a) [...] copy of following shall be sent by the licensee to the Licensing Program Analyst (LPA) within 2 weeks of the completed sampling date: (1) External Water Sampler Self-Certification Form (LIC 9275) for certified external water samplers. (2) Facility Sketch (LIC 999) fully labeled with the locations of all water outlets, including outlets that will not be sampled. (3) Child Care Center Sampling Checklist Form (LIC 9276) Facility failed to send documents within 2 weeks of sampling. Director states she was unaware of the requirement. This poses a potential risk to health safety of children in care.

Request Denied

State report

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Details

Phone
(925) 943-6777
Address
2850 Cherry Lane, Walnut Creek, 94596
License
073401911

We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked November 2026.

State record

The state’s licensing transparency data reports 3 complaint-related visit(s) to this facility, while 2 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=1, inconclusive=0, unsubstantiated=1, unfounded=CONFIDENTIAL, Type A citations=1, Type B citations=0. The state publishes no further detail for the difference.

From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.

Details

Medium means the middle half of Bay Area’s 439 licensed centers by state-licensed capacity: 31 to 75 children. Small is 8 to 30; large is 76 to 312.

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