KinderCare Learning Center

CCR 101229(a)(1) · Type B

The licensee shall provide care and supervision....(1) No child(ren) shall be left without the supervision of a teacher at any time,...This requirement was not met as evidenced by Based on the facility's admission of a unusual incident report (UIR) on 04/01/26 and director statement, a child was unsupervised for an unknown amount of time in the school age classroom.

HSC 1596.99(c)(1) · Type A

The department shall assess an immediate civil penalty of five hundred dollars ($500) per violation and one hundred dollars ($100) for each day the violation continues after citation, for any of the following serious violations: (1) Any violation that the department determines resulted in the injury or illness of a child. This requirement is not met as evidenced by: Based on the facility's UIR and interviews conducted by CD and two Staff, a child was This poses an immediate health and safety risk to children in care. A civil penalty of $500 is being issued.

ALLEGATION(S): Neglect/Lack of Supervision INVESTIGATION FINDINGS: A subsequent complaint investigation visit was conducted today by Licensing Program Analyst (LPA), S.P. who met with Center Director, B.H. (CD) for the purpose of delivering complaint investigation finding for the above allegation. LPA, previously conducted an inspection on 02/25/2026 to initiate the investigation and met with Center Director to discuss the allegation, conduct interview(s), make observations, and request documents. An additional inspection was conducted on 03/04/2026. It is alleged that there is Neglect/Lack of Supervision at the facility, specifically that there was incident involving Child 1 (c1) and Child 2 (C2) while unsupervised. During the course of the investigation, LPA conducted interviews with Center Director (CD), six staff (S1 – S6), seven children (C1- C3, C5 – C8), three parents (P1 – P3) and attempted to interview six additional parents (P4 – P9) from 02/25/2026 to 05/05/2026. CD stated to being unable to confirm whether the alleged incident occurred. Additionally, CD stated that staff are required to supervise children at all times, particularly when they are playing under the facility’s play structure, and to intervene to stop any inappropriate behaviors. Continued on LIC 9099-C. Unsubstantiated Estimated Days of Completion:

CCR 101229(a)(1) · Type B

101229(a)(1) Responsibility for Providing Care and Supervision: (a) The licensee shall provide care and supervision....(1) No child(ren) shall be left without the supervision of a teacher at any time,...This requirement was not met as evidenced by Based on the facility's admission of a unusual incident report (UIR) Notification on 01/07/26, a child was unsupervised for approx. 2 minutes, but less than 5 minutes located in the fully fenced large playground.

CCR 101216.3(a) · Type A

Teacher-Child Ratio:There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c). This requirement is not met as evidenced by: LPA's observing 1 teacher & 6 aides supervising 49 children on 7/2/2025 Based on LPA's observation on 7/2/2025 of 1 teacher & 6 aides supervising 49 children and on 8/6/2025, LPA observing assistant director and 2 aides supervising 23 children in the larger outdoor play area and 1 teacher and 2 aides supervising 19 children in the 2's and 3's outdoor play area.

HSC 1596.7995(a)(1) · Type B

Employees or volunteers at day care center; immunization requirements; records; Commencing September 1, 2016, a person shall not be employed or volunteer at a day care center if he or she has not been immunized against influenza, pertussis, and measles. Each employee and volunteer shall receive an influenza vaccination between August 1 & December 1 of each year. This requirement is not met as evidenced by: Based on record reviews, the licensee did not comply with the section cited above in 3 out of 9, which poses a potential health, safety or personal rights risk to persons in care.

HSC1596.8662(b)(1) · Type B

Availability of information regarding detecting and reporting child abuse and neglect; training for mandated reporter who is licensed day care provider, administrator, or employee of a licensed child day care facility; proof of completion. On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training(MRT) and shall complete renewal every two years following the date on which he or she completed the initial MRT.

CCR 101216(g)(2) · Type B

Personnel Requirements: All personnel, including the licensee, administrator & volunteers, shall be in good health & shall be physically & mentally capable of performing assigned tasks. Each person specified shall have a health-screening report signed by the person performing the screening. This requirement is not met as evidenced by: Based on record reviews, the licensee did not comply with the section cited above in 1 out of 9 staff, which poses a potential health, safety or personal rights risk to persons in care.

CCR101220(a) · Type B

Child's Medical Assessments: Prior to, or within 30 calendar days following the enrollment of a child, the licensee shall obtain a written medical assessment of the child. This requirement is not met as evidenced by: Based on record reviews, the licensee did not comply with the section cited in 1 out of 5 children, which poses a potential health, safety or personal rights risk to persons in care.

HSC 101538.2 · Type B

Outdoor Activity Space fo Children - In combination programs, outdoor activity space provided for school-age child care center children shall be physically separated from space provided for other child care center children. This requirement is not met as evidenced by: Based on LPA's observation, the licensee did not comply with the section cited above, which poses a potential health, safety or personal rights risk to persons in care.

CCR 101173(d) · Type B

The child care center shall operate in accordance with the terms specified in the plan of operation. This requirement is not met as evidenced by: Based on statements provided by staff, child interviews, Vacaville PD report, and a review of page 9 in Employee Handbook which confirmed the facility did not comply with its own plan of operation. This poses/posed a potential health, safety, and/or personal rights risk to the children in care.

ALLEGATION(S): Staff took inappropriate photos of a child INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) S.M. made an unannounced subsequent complaint investigation visit, and met with Assistant Director (AD), T.M., for the purpose of delivering findings of the above allegation. LPA previously met with Center Director (CD), B.H., on 05/08/2025 and 06/25/2025 to initiate the investigation by discussing the allegation, conducted interviews with CD and staff (AD & S1-S3), obtained pertinent facility records; and made observations. It is alleged that a staff (S1) took inappropriate photos of a child (C1). The report noted after C1 was bitten by another child, S1 used their personal mobile phone to take a picture of C1’s injury including C1’s private area, while they were in the restroom. During the investigation, LPA obtained a copy of Vacaville Police Department (PD) report and interviewed a child (C1) and parent (P1) from 05/08/2025 to 06/25/2025. Continue on LIC9099-C Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff are not following protocols to mitigate the spread of illness INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) E.H.T. conducted a subsequent complaint investigation visit with Center Director for the purpose of delivering complaint investigation findings. It has been alleged staff are not following protocols to mitigate the spread of illness. During the investigation interviews were conducted with 7 staff, 6 children, and 5 adults between 10/25/2024 and 01/20/2025. On 10/25/2024, Center Director stated when children are dropped off the staff conduct a wellness check, if a child was sick their parents would be called to pick them up. When staff are sick they are told to stay home and take care of themselves. Center Director reported the site disinfect the toys children play with at the end of the day. Most staff corroborated children were not accepted into the center if they were sick, and staff would conduct children wellness checked when they arrived to the center. Some staff reported, guardians dropped children off, but no wellness check was conducted. Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff did not provide adequate supervision to children while on the play yard Facility did not follow reporting requirements INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) E.H.T. conducted a subsequent complaint investigation visit with center director for the purpose of delivering complaint investigation findings. It has been alleged that staff did not provide adequate supervision to children while on the play yard, and facility did not follow reporting requirements. LPA M.A. initiated the complaint investigation, LPA E.H.T. completed the investigation and delivered the complaint findings. During the investigation interviews were conducted with 5 staff (Assistant Center Director,S1-S4), 6 children, and 5 guardians between 10/14/2024 and 01/20/2025. On 10/16/2024, LPA M.A. interviewed 5 staff members, Assistant Center Director reported there are 2-3 staff outside while children are outside and if there is an incident staff will attend to the child, notify guardians, and provide a written report to guardians. Assistant center director also reported there was a recent incident in October 2024 where a child ran into a basketball pole, and staff brought the child to Assistant Director who cleaned the child, then called guardian to let them know of the incident and staff who observed the incident documented the incident on an incident report. Staff (S1) corroborated, incidents do not occur due to the number of staff present, as the center is within ratio but couldn’t recall the number of children present on the day of that incident in October 2024. Unsubstantiated Estimated Days of Completion:

HSC 1596.7995(a)(1) · Type B

(1) Commencing September 1, 2016, a person shall not be employed or volunteer at a day care center if he or she has not been immunized against influenza, pertussis, and measles. Each employee and volunteer shall receive an influenza vaccination between August 1 and December 1 of each year. This requirement is not met as evidenced by: Based on five staff (S1-S5) records reviewed which revealed S1-S5's required Immunization Records (IR) were missing or incomplete. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 101216(g)(1) · Type B

(1) Except as specified in (3) below, good physical health shall be verified by a health screening, including a test for tuberculosis, performed by or under the supervision of a physician not more than one year prior to or seven days after employment or licensure. This requirement is not met as evidenced by: Based on five staff (S1-S5) records reviewed which revealed S1& S3-S5 were missing Health Screening (LIC 503). The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 101216(l)(1)(B) · Type B

(B) A copy of the signed LIC 9052 (11/94) shall be kept in the employee's personnel record. This requirement is not met as evidenced by: Based on five staff (S1-S5) records reviewed which revealed S1 & S3-S4 were missing Employee Rights (LIC 9052). The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 101220(a)(1) · Type B

(a) Prior to, or within 30 calendar days following the enrollment of a child, the licensee shall obtain a written medical assessment of the child. This medical assessment enables the licensee to assess whether the center can provide necessary health-related services to the child. (1) Such assessment shall be performed by, or under the supervision of, a licensed physician, and shall not be more than one year old when obtained. This requirement is not met as evidenced by: Based on five children's (C1-C5) records reviewed which revealed C3 & C5 were missing Physician Report (LIC 701). The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 101220.1(g) · Type B

(g) The licensee shall document each child's immunizations and shall maintain such documentation in the center for as long as the child is enrolled. This requirement is not met as evidenced by: Based on five children's (C1-C5) records reviewed which revealed C1-C3 & C5's Immunization were transcribed on incorrect or missing CDPH 286. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 101221(b)(6) · Type B

(b) Each record shall contain information including, but not limited to, the following: (6) A signed copy of the admission agreement specified in Section 101219. This requirement is not met as evidenced by: Based on five children's (C1-C5) records reviewed which revealed C1-C3's Enrollment Agreements were not signed by the parents. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

ALLEGATION(S): Facility operating out of ratio. Children are being left without supervision in the classroom. INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) G.O. made a subsequent complaint investigation inspection for the purpose of delivering findings and met with Director, B.H. It has been alleged that the preschool facility is operating out of ratio and that children are being left without supervision in the classroom. During the December 19, 2023 visit, LPA O. conducted a file review and interviewed eight staff (S1-S8) this includes the director, assistant director, teacher and aides) members who were present at the site. Interviews were conducted between 10:35am to 2:50pm. All staff who were interviewed indicated that the facility operates in ratio. Staff indicated that the director and the assistant director frequently help with supervision if needed but the director is not usually counted in ratio. LPA O. observed that the preschool program was operating in ratio in the three preschool classrooms areas at the time of the investigation visit. The staff said that children are never left alone without a teacher present. The teacher’s aides said that they are not left alone with children and that they work with the teachers. Unsubstantiated Estimated Days of Completion:

CCR 101216.3(a) · Type A

There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below. This requirement was not met as evidenced by: Based on a substantiated complaint allegation which corroborated a the facility operated out of ratio on multiple occasions. This poses/posed an immediate health, safety and/or personal rights risk to the children in care.

CCR101229(a)(1) · Type A

No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: Based on the Director's statement confirmed there was a lack of supervision which resulted in a child (C1) eloping from the facility. This poses/posed an immediate health, safety and/or personal rights risk to the children in care.

CCR 101238(a) · Type B

(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement is not met as evidenced by: Based on LPA's observations of a large section of the wooden fence and gate near the preschool playground which appeared to be in dis-repair. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

HSC 1596.7995(a)(1) · Type B

(1) Commencing September 1, 2016, a person shall not be employed or volunteer at a day care center if he or she has not been immunized against influenza, pertussis, and measles. Each employee and volunteer shall receive an influenza vaccination between August 1 and December 1 of each year. This requirement is not met as evidenced by: Based on six staff (S1-S4, AD & CD) records reviewed at 1:52pm which revealed S1-S2, S4, AD & CD were missing proof of immunity against Measles. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 101216(g)(1) · Type B

(1) Except as specified in (3) below, good physical health shall be verified by a health screening, including a test for tuberculosis, performed by or under the supervision of a physician not more than one year prior to or seven days after employment or licensure. This requirement is not met as evidenced by: Based on six staff (S1-S4, AD & CD) records reviewed at 1:52pm which revealed S4 was missing Health Screening (LIC 503). The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 101170(e)(1) · Type A

Obtain a California clearance or a criminal record exemption as required by the Department. This requirement is not as evidenced by: Based on Department records and interviews conducted with CD, S3, A2 & A3 which confirmed an adult without criminal record clearance worked in DP classroom for more than five days in the month of July 2023, and as such, an immediate CP of $500 was assessed. This posed an immediately health, safety and/or personal rights risk to the children in care.

CCR 101216(g)(1) · Type B

Except as specified in (3) below, good physical health shall be verified by a health screening, including a test for tuberculosis, performed by or under the supervision of a physician not more than one year prior to or seven days after employment or licensure. This requirement was not met as evidenced by: Based on five staff (S1-S5) records reviewed at 1:54pm which revealed S2-S3 & S5's records did not contain evidence of negative TB clearance. This poses/posed a potential health, safety and/or personal rights risk to the children in care.

HSC1596.8662(b)(1) · Type B

On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on five staff (S1-S5) records reviewed at 1:54pm which revealed S2-S4's records were missing AB 1207 Mandated Reporter Training certificates. This posed a potential health, safety and/or personal rights risk to children in care.

HSC 1596.7995(a)(1) · Type B

Commencing September 1, 2016, a person shall not be employed or volunteer at a day care center if he or she has not been immunized against influenza, pertussis, and measles. Each employee and volunteer shall receive an influenza vaccination between August 1 and December 1 of each year. This requirement was not met as evidenced by: Based on five staff (S1-S5) records reviewed at 1:54pm which revealed S1-S5's records did not contain required staff immunization records. This poses a potential health, safety and/or personal rights risk to the children in care.

CCR 101216.1(c)(1) · Type B

To be a fully qualified teacher, a teacher shall have one of the following: Twelve post-secondary semester or equivalent quarter units in early childhood education or child development completed, with passing grades, at an accredited or approved college or university; and at least six months of work experience in a licensed child care center or comparable group child care program. This requirement was not met as evidenced by: Based on multiple statements corroborating Aides without ECE units were left alone to supervise the children, and this posed an potential health, safety and/or personal rights risk to the children in care.

CCR 101216.1(B)(1) · Type B

101216.1(B)(1)Teacher Qualifications and Duties. Prior to employment, a teacher shall meet the requirements...(1) A teacher shall have completed, with passing grades, at least six postsecondary semester or equivalent quarter units of the education requirement. Based on facility record review, Staff did not have the required units and no verification of staff ECE units were present at the faculity. This poses a potential Health and Safety risk to children in care.

CCR 101216.3(a) · Type B

101216.3(a) Teacher-Child Ratio. There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance. Based on observation and interviews, on multiple occasions, 1 Staff was supervising over 12 daycare children at one time. This poses a potential Health and Safety risk to children in care.

ALLEGATION(S): Staff do not ensure proper supervision is provided to children in care INVESTIGATION FINDINGS: A subsequent complaint investigation visit was conducted today by Licensing Program Analyst (LPA), S.P. who met with Director, B.H. for the purpose of delivering complaint investigation findings for the above allegation. LPA previously met with Director on 06/28/2023 to initiate the investigation by discussing the allegation, conducting interview(s), making observations, and requesting documents. It is alleged that Staff do not ensure proper supervision is provided to children in care. During the course of the investigation, LPA conducted interviews with the Director (D1), nine staff members (S1-S9), five parents (P1-P5), and children from 06/28/2023 – 07/24/2023. Statements from D1 and staff (S1-S9) stated the center has enough staff working and do not have any concerns on supervision at this time. D1, S3 & S4 further stated staff would provide coverage to each other if needed. Interviews from S1, S2 and S8 did indicate there were times previously when they were supervising daycare children alone. In addition, on 6/28/23, LPA observed facility was not in compliance with staff ratios. (Continue on LIC9099-C) Unsubstantiated Estimated Days of Completion:

HSC 1597.055(a)(2) · Type B

Teacher qualifications-Health and Safety Code Section 1597.055 states in pertinent part: Notwithstanding any other educational requirements, a person may be hired as a teacher in a day care center if he or she satisfies all of the following conditions: Possesses a regional occupation program certificate of training in child care occupations issued by a regional occupational program which is accredited by the Western Association of School and Colleges. This requirement was not met as evidenced by: based on staff records staff were hired as teachers without all qualifications needed.

CCR 101216.3 · Type B

Teacher-Child Ratio - There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance. This requirement was not met as evidenced by: based on LPA observations, children were being supervised by a staff member who was not qualified as a teacher.