KinderCare Learning Center

CCR 101223(a)(2) · Type B

To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This regulation was not met as evidenced by Based on record review and interview, the facility did not request guidance from Individual Education Services for child 13's behavior until 5/15/26 which resulted in multiple incidents of C13 injuring other children without an established behavior plan to improve or manage the behavior.

CCR 101173(d) · Type B

(d) The child care center shall operate in accordance with the terms specified in the plan of operation. This requirement was not met as evidenced by: Based on staff interview and review of facility policy, the facility is required to provide an Incident/Accident Report by pick up to the parents of any child who was injured. On 4/3/26, an Incident/Accident report was not given to the parent of a child at the end of the day of the incident which poses a potential risk to the health, safety, or personal rights of children in care.

CCR 101223(a)(3) · Type B

(a) The licensee shall ensure that each child is accorded the following personal rights:(3)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including....or aids to physical functioning. This requirement is not met as evidenced by: Based on AD, S2, S8-S9 interviews, 2 staff handled 2 different children in a rough manner which poses a potential health, safety or personal rights risk to persons in care.

CCR 101161(a) · Type B

Limitations on Capacity A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation. This requirement is not met as evidenced by: Based on CD and S4 interviews that stated care and supervision is being provided for school age children in the preschool classroom at morning drop off until being bused to school which poses a potential health, safety or personal rights risk to persons in care.

CCR 101223(a)(2) · Type B

The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement is not met as evidenced by: Based on LPA observations of cots being too close together, AD & S9 interview, S1 sets cots out while children are outside playing before lunch and S3 & S4 stated they set cots up before children go outside which poses a potential health, safety or personal rights risk to persons in care.

CCR 101229(a)(1) · Type A

101229 (a)(1) The licensee shall provide care and supervision as necessary to meet the children’s needs. No child(ren) shall be left without the supervision of a teacher at any time.... Supervision shall include visual observation. This requirement is not met as evidenced by: Based on the facility's self reported UIR, S2-S3 interviews, S2, S3 & S5 written statements and documents received a child was left without supervision in the facility hallway during a transition from one preschool classroom to another for approximately 1-5 minutes. This poses an immediate health and safety risk to children in care.

CCR 101239(e)(4) · Type B

Fixtures, Furniture, Equipment and Supplies (e) Faucets used by children for personal care shall deliver hot water. (4) All toilets, handwashing and bathing facilities shall be maintained in safe and sanitary operating condition. Additional equipment, aids and/or conveniences shall be provided as needed in centers that serve children with physical disabilities. This requirement is not met as evidenced by: Based on interviews and observations from CD & LPAs, feces was not cleaned or sanatized from a toilet seat from 12/3/25 to 12/8/25, which poses a potential health, safety or personal rights risk to persons in care.

CCR 102416.2 · Type B

102416.2(b) Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours.... written report ... shall be submitted to the Department within seven days following the occurrence of such event." This requirement is not met as evidenced by: Based on an interviews, Direcor did not notify and submit a UIR to CCL. This posed a potential health, safety and/or personal rights risk to children in care.

CCR 101238(a)(1) · Type B

(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. (1) The licensee shall take measures to keep the center free of flies, other insects, and rodents. This requirement is not met as evidenced by: Based on interviews from CD, AD & Staff, an incident occurred when a rodent fell from a ceiling tile after being caught in a trap with no daycare children present, which poses a potential health, safety or personal rights risk to persons in care.

CCR 101229(a)(1) · Type B

101229 (a)(1) The licensee shall provide care and supervision as necessary to meet the children’s needs. No child(ren) shall be left without the supervision of a teacher at any time.... Supervision shall include visual observation. This requirement is not met as evidenced by: Based on interviews, and observations, evidence shows that a child was in the restroom alone and without staff supervision. This poses a potential health, safety and/or personal rights risk to the children in care.

ALLEGATION(S): Staff do not ensure children are kept clean and dry at all times Staff hit day-care child INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) S.M. made an unannounced subsequent complaint investigation visit today, and met with Center Director (CD), E.S., for the purpose of delivering findings of the above allegations. LPA previously met with CD on 02/06/25 to open the complaint investigation. It’s alleged that staff do not ensure children are kept clean and dry at all times, specifically that, on 1/24/25 when child (C1) was picked up their diaper was soaked through, and pants were wet and staff hit day-care child, specifically that, C1 stated teacher a had hit them but did not elaborate. During the course of the investigation, LPA conducted interviews with the CD, two staff (S1 & S2), 1 child (C1) 5 Parents (P1-P5) and 2 adults (A1 – A2) from 02/06/2025 to 03/24/2025. CD stated, diapering policy is every two hours or as needed 9 am, 11 am, 3 pm and 5 pm. Diaper's will be changed in between these times if needed. We don't usually get complaints about diaper changes. S1 and S2 corroborated diaper changing policy. A2 stated at pick up C1’s diaper was very heavy when we arrived at the house A1 changed C1’s diaper. Continue on LIC9099-C Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff are not providing a safe and healthy environment INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) G.O. conducted an unannounced visit today and met with Director, E.S. to complete the complaint investigation and deliver findings for the above allegation. LPA O. previously met with the director and interviewed staff on 1/21/2025 to initiate the complaint investigation. During the course of the investigation from 1/21/2025 to 3/18/2025, LPA O. obtained documents, made observations and conducted interviews with the Director (S1) and staff (S2, S3, S4 and S5). The allegation that the staff are not providing a safe and healthy environment, specifically that a kitchen staff was sick and appeared to have a contagious respiratory illness while preparing children's meals on January 15, 2025. Kitchen staff S2 was interviewed and said that she has a medical condition which is not contagious and uses two types of inhalers to manage it. S2 said that on the day in question, she was not feeling well and was having difficulty breathing but did not have a cold or virus. S2 said that she forgot her inhalers at home and had to leave early so she could get to and use the inhalers. When S2 was interviewed, she did not have any signs of illness and showed the LPA the inhalers that she uses. All staff interviewed, S1-S5 Unsubstantiated Estimated Days of Completion:

HSC 1596.99(c)(3) · Type A

The department shall assess an immediate civil penalty of $500 per violation and $100 for each day the violation continues after citation, for any of the following serious violations: Absence of supervision, including, but not limited to, a child left unattended, and supervision of a child by a person under 18 years of age. This requirement has not been met as evidenced by: On 10/25/2024, C1 left the premises for roughly 1-2 minutes resulting in an absence of supervision, which poses an immediate Health and Safety risk to children in care.

CCR 101229(a)(1) · Type A

Responsibility for Providing Care and Supervision (a)The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement is not met as evidenced by: Based on the Unusual Incident Report submitted by the facility on 5/17/2023, reporting that Child 1 was without supervision of a teacher in the outside playground for at least 8 minutes. This poses an immediate health and safety risk to the children in care.

CCR 101229(a)(1) · Type A

Responsibility for Providing Care and Supervision. No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: On UIR of 07/12/2022, S2 and S3 did not observe that C1 wondered away from the playground and attempted to run inside the classroom. This presents a potential threat to the health and safety of children in care.

CCR 101212(d)(1)(C) · Type B

(d) Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information specified in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event. (1) Events reported shall include the following: (C) Any unusual incident or child absence that threatens the physical or emotional health or safety of any child. UIR occurred on 07/12/2022 and UIR was received to CCL on 08/03/2022. This poses a potential safety to the children in care,

ALLEGATION(S): Classroom operating out of ratio. INVESTIGATION FINDINGS: Licensing Program (LPA) M.T. met with E.S., Director (D1) to deliver complaint findings. It is alleged that Classroom operating out of ratio. On 06/23/2022 at 12:00 pm, LPA T. interviewed AD1 who stated that classroom has always operated within ratio. On 07/25/2022 LPA T. interviewed Staff 2 (S2) at 2:10 pm, Staff 3 (S3) at 2:20 pm, Staff 4 (S4) at 2:25 pm, and Staff 5 (S5) at 2:30 pm. All Staff interviewed has stated that classroom operates within ratio. "Child Supervision Record" for the month of May 2022 indicates that ratios in preschool classroom were operated within ratio. This agency has investigated the complaint alleging that Classroom operating out of ratio. We have found that the allegations are Unsubstantiated. Based on the information gathered during this investigation, there is insufficient information to prove or disprove the allegations as reported. There is not a preponderance of the evidence to prove the allegations, therefore the findings are determined to be Unsubstantiated. Appeal rights printed and given to Director. Unsubstantiated Estimated Days of Completion: