KinderCare Learning Center, #1367

ALLEGATION(S): Staff did not provide proper supervision to children in care, resulting in children accessing medication pills INVESTIGATION FINDINGS: On September 9, 2026 at 9:00am Licensing Program Analyst (LPA) I.L. met with Center Director W.B. to continue the complaint investigation for the above allegation. Present during today's visit were 32 preschoolers and 6 fingerprint cleared staff. The Teacher/Child ratio was being met today. LPA toured the facility for a health and safety check. During the investigation, LPA conducted interviews, reviewed records, and conducted observations. The complainant alleged that the facility failed to maintain proper supervision to prevent a daycare child from accessing vitamins that were unintentionally sent to school in another child's backpack. Interviews and observations revealed that the facility is providing proper supervision. There is conflicting information regarding the above allegation; therefore, the allegation is unsubstantiated, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Exit Interview conducted. Report reviewed with Director W.B. and a copy provided. A Notice of Site Visit was provided and must remain posted for 30 days. Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Licensee retaliated against parent for filing a complaint INVESTIGATION FINDINGS: On August 30, 2024 at 9:20am Licensing Program Analyst (LPA) I.L. met with Center Director W.B. to continue the investigation for the complaint allegation listed above. Present during today's visit were 36 preschoolers and 5 fingerprint cleared staff. LPA toured the center for a Health and Safety check. During the course of the investigation LPA conducted staff and parent interviews and reviewed the Enrollment Agreement and Parent Handbook. Although the parent stated their child's enrollment was canceled because a complaint was filed, the Director stated she canceled the enrollment of C1 due to the parent's behavior which threatened the Director's well-being. The Enrollment Agreement was reviewed and states that "a child maybe dis-enrolled by the center without prior notice if, in the sole opinion of the center, it is in the best interest of the child or the center". The enrollment agreement was signed by the parent, therefore this allegation is unsubstantiated, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Unsubstantiated Estimated Days of Completion:

CCR 101223(a)(2) · Type B

Personal Rights - (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by: Based on interviews and observations, it has been determined that the facility had ants in the laundry room, had two garbage bins with lids that did not close completely, and there was fecal matter on the side of the toilet, which pose a potential risk to the Health, Safety, and Personal Rights of children in care.

CCR 101223(a)(1)(3) · Type A

(3)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature...This requirement was not met as evidenced by: Based on interviews and record review it was determined that a staff tied their apron to the child's pant drawstring, grabbed them by their arm, and didn't allow them to leave the table until they ate all the food; which is a risk to the health, safety, and personal rights of children in care.

CCR 101216.3(a) · Type B

(a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above in that 2 of 2 staff in the "2's" classroom caring for children were Aides which poses a potential health, safety or personal rights risk to persons in care.

ALLEGATION(S): Personal Rights - Staff did not prevent day care child from ripping out another's child's hair INVESTIGATION FINDINGS: On August 4, 2023 at 8:44am Licensing Program Anaylst (LPA) I.L. and Licensing Program Manager (LPM) Mayla Mendoza met with Director W.B. to continue the complaint Investigation for the above allegation. The facility was toured for a health and safety check. During the course of the investigation staff, parent, and children interviews were conducted. During today's visit LPA and LPM conducted staff and children interviews. Parent interviews indicated that the staff were not suffieciently supervising children to prevent injuries. Although interviews indicated children were getting injured, there was not enough evidence to support the allegation that a child's hair was ripped out. Therefore, the above allegation has been concluded as Unsubstantiated, meaning the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Report reviewed with Director W.B. Report and Appeal Rights provided. Notice of Site Visit must remain posted for 30 days. Unsubstantiated Estimated Days of Completion:

CCR 101223(a)(3) · Type B

101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. THIS REQUIREMENT WAS NOT MET AS EVIDENCED BY INTERVIEWS WHICH REVEALED THAT A STAFF MEMBER HAS OCCASIONALLY HAD CHILDREN STANDING ON "TIME OUT" FOR EXTENDED PERIODS OF TIME.