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Antioch · Licensed center

KinderCare Learning Center, #1039

At a glance

  • Large center, licensed for 95 children.
  • Run by a for-profit business, which holds the license.

What the state has found

The state cited rules at 4 of its 11 licensing inspections since July 2022.

See each inspection

Licensing inspections

  • Sep 18, 2026Nothing cited
  • Apr 16, 20262 citations
    • CCR 101223(a)(1)Type B
      • “101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement has not been met as evidenced by: Based on interviews, the licensee did not comply with the section cited … above when S1 placed C2 on her shoulder to take to both C1 and C2 to another classroom and pushed both C1 and C2 into the classroom which poses an potential risk to the health, safety or personal rights of children in care.”

        CCR 101223(a)(1)

    • CCR101212(d)Type B
      • “101212 Reporting Requirements d) Upon the occurrence, during the operation of the child care center...a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. This requirement has not been met as evidenced by: Based on record review, the licensee did not comply with the section cited above when facility failed to report incident to licensing within 24 hours which poses an potential risk to the health, safety or personal rights of children in care.”

        CCR101212(d)

  • Nov 20, 2025Nothing cited
  • Nov 5, 2025Nothing cited
  • Jun 20, 2025Nothing cited
  • Jun 13, 20254 citations
    • CCR 101223(a)(3)Type A
      • “101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain...or other actions of a punitive nature...This requirement has not been met as evidenced by: Based on interviews, the licensee did not comply with the section cited above when S1 slapped C1 in the face which poses an immediate risk to the health, safety or personal rights of children in care.”

        CCR 101223(a)(3)

    • CCR101229(a)(1)Type A
      • “101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time...Supervision shall include visual observation. This requirement has not been met as evidenced by: Based on interviews, the licensee did not comply with the section cited above when S1 let children go inside the classroom to use the restroom alone on 2-4 occassions which poses an immediate risk to the health, safety or personal rights of children in care.”

        CCR101229(a)(1)

    • CCR 101223(a)(1)Type B
      • “101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement has not been met as evidenced by: Based on interviews, the licensee did not comply with the section cited above S1 and S3 were yelling and arguing in front of daycare children which poses an potential risk to the health, safety or personal rights of children in care.”

        CCR 101223(a)(1)

    • CCR101212(d)(1)(C)Type B
      • “101212 Reporting Requirements (d) Upon the occurrence, during the operation of the child care center of any of the events...a report shall be made to the Department by telephone or fax within the Department's next working day...(1) Events reported shall include the following: (C) Any unusual incident... This requirement has not been met as evidenced by: Based on interviews, the licensee did not comply with the section cited above Director failed to inform licensing of 2-4 occurances of lack of supervision which poses an potential risk to the health, safety or personal rights of children in care.”

        CCR101212(d)(1)(C)

  • Dec 1, 2023Nothing cited
  • Nov 17, 2023Nothing cited
  • Jan 25, 20231 citation
    • 101700.3(b)(2)Type B
      • “(b)(2) Licensees shall maintain a lead value at or below the Action Level of 5 ppb in all outlets subject to the testing requirements of these Written Directives, for the health and safety of children in care. This requirement is not met as evidenced by: Per Lead Testing results, there is 1 drinking water outlet inside the facility with lead exceedance. Director states outlet have not been used since pandemic. Since they were in use before pandemic, this poses/posed potential risk to health/safety of children.”

        101700.3(b)(2)

  • Nov 29, 2022Nothing cited
  • Jul 22, 20221 citation
    • CCR 101216.3(b)(1)Type B
      • “101216.3 Teacher-Child Ratio (b)The licensee may use teacher aides in a teacher-child ratio of one teacher and one aide for every 15 children in attendance.(1)...1 aide for every 18 children in attendance in a preschool program is allowed when the aide meets the qualifications specified in Section 101216.2(d). This requirement was not met as evidenced by: observed 18 children with 1 fully qualified teacher and 1 aide with no ECE units.This poses a potential risk to the health and safety of children.”

        CCR 101216.3(b)(1)

The state cited rules at 4 of this center's 11 inspections. Most Bay Area centers inspected 10 or more times had rules cited at some but not all of theirs, as this center did: 100% of 89.

How all 89 Bay Area centers inspected 10 or more times compare

Of the 89 Bay Area centers the state inspected 10 or more times, how many of those inspections cited a rule:

  • Some100%This center
Read every record and the state’s reports

State record — California CDSS Community Care Licensing

Last visit
September 18, 2026
On file
11 visits since July 2022 — 7 cited nothing · 7 complaint investigations
Most serious
Type A — 101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain...or other actions of a punitive nature...This requirement has not been met as evidenced by: Based on interviews, the licensee did not comply with the section cited above when S1 slapped C1 in the face which poses an immediate risk to the health, safety or personal rights of children in care. · June 13, 2025

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

Sep 2026 Licensing visit nothing cited
Apr 2026 Licensing visit 2 findings

Licensing visit · April 16, 2026

CCR 101223(a)(1) · Type B

101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement has not been met as evidenced by: Based on interviews, the licensee did not comply with the section cited … above when S1 placed C2 on her shoulder to take to both C1 and C2 to another classroom and pushed both C1 and C2 into the classroom which poses an potential risk to the health, safety or personal rights of children in care.

CCR101212(d) · Type B

101212 Reporting Requirements d) Upon the occurrence, during the operation of the child care center...a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. This requirement has not been met as evidenced by: Based on record review, the licensee did not comply with the section cited above when facility failed to report incident to licensing within 24 hours which poses an potential risk to the health, safety or personal rights of children in care.

State report

Mar 2026 Complaint Substantiated

Complaint · March 27, 2026

CCR 101223(a)(2) · Type B

101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement has not been met as evidenced by: Based on interviews, the licensee did not comply with the section cited above when facility has failed to adequately resolved the present of lice which poses an potential risk to the health, safety or personal rights of children in care.

CCR 101238(a) · Type B

101238 Buildings and Grounds (a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement has not been met as evidenced by: Based on interviews, the licensee did not comply with the section cited when the a classroom was unclean and unkept which poses an potential risk to the health, safety or personal rights of children in care.

CCR 101229(a)(1) · Type B

101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time...Supervision shall include visual observation. This requirement has not... been met as evidenced by: Based on interviews, the licensee did not comply with the section cited above when staff has failed to adequately supevising children while using the restroom resulting in children's bottom not being properly wiped which poses an potential risk to the health, safety or personal rights of children.

CCR 101229(a)(1) · Type B

101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time...Supervision shall include visual observation. This requirement has not... ...been met as evidenced by: Based on interviews, the licensee did not comply with the section cited above when staff has failed to adequately supevise children by being on their cell phones which poses an potential risk to the health, safety or personal rights of children in care.

State report

Feb 2026 Complaint Substantiated

Complaint · February 27, 2026

CCR 101229(a)(1) · Type B

101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time...Supervision shall include visual observation. This requirement has not been met as evidenced by: Based on interviews, the facility did not comply with the section cited above when P1 informed S1 that C1 had ran out of the classroom to the play yard and S1 went to retrieve the child which poses an potential risk to the health, safety or personal rights of children in care.

State report

Feb 2026 Complaint Substantiated

Complaint · February 17, 2026

CCR 101223(a)(1) · Type B

101223(a)(1) Personal Rights (a)The licensee shall ensure that each child is accorded the following personal rights: (1)To be accorded dignity in his/her personal relationships with staff and other persons. This requirement has not been met as evidenced by when LPA obtained evidence on multiple ... ...occasions of S1 yelling at children in care, which poses an potential risk to the health, safety or personal rights of children in care.

State report

Feb 2026 Complaint Unsubstantiated

Complaint · February 9, 2026

ALLEGATION(S): Staff are not adequately supervising children in care resulting in injuries INVESTIGATION FINDINGS: On 04/14/2026 at 9:32AM Licensing Program Analyst (LPA) K.R.S. conducted an Unannounced Subsequent Complaint Investigation at Kindercare Learning Center #1039. LPA met with Assistant Director T.C. and explained purpose of the investigation. During today's visit, LPA observed 48 preschool children in care with eight (8) staff in four (4) classrooms. Assistant Director stated there are 57 preschool children enrolled. Complainant alleges that "Staff are not adequately supervising children in care resulting in injuries" During the course of the investigation, LPA inspected the facility, reviewed records and conducted interviews. Although interviews did not disclose S1 not adequately supervising the children in care resulting in injuries, due to all information given to the LPA the allegation is deemed UNSUBSTANTIATED at this point in time, which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview conducted with Assistant Director T.C. Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS. Unsubstantiated Estimated Days of Completion:

State report

Nov 2025 Licensing visit nothing cited
Nov 2025 Licensing visit nothing cited
Jun 2025 Licensing visit nothing cited
Jun 2025 Licensing visit 4 findings

Licensing visit · June 13, 2025

CCR 101223(a)(3) · Type A

101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain...or other actions of a punitive nature...This requirement has not been met as evidenced by: Based on interviews, the licensee did not comply with the section cited above when S1 slapped C1 in the face which poses an immediate risk to the health, safety or personal rights of children in care.

CCR101229(a)(1) · Type A

101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time...Supervision shall include visual observation. This requirement has not been met as evidenced by: Based on interviews, the licensee did not comply with the section cited above when S1 let children go inside the classroom to use the restroom alone on 2-4 occassions which poses an immediate risk to the health, safety or personal rights of children in care.

CCR 101223(a)(1) · Type B

101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement has not been met as evidenced by: Based on interviews, the licensee did not comply with the section cited above S1 and S3 were yelling and arguing in front of daycare children which poses an potential risk to the health, safety or personal rights of children in care.

CCR101212(d)(1)(C) · Type B

101212 Reporting Requirements (d) Upon the occurrence, during the operation of the child care center of any of the events...a report shall be made to the Department by telephone or fax within the Department's next working day...(1) Events reported shall include the following: (C) Any unusual incident... This requirement has not been met as evidenced by: Based on interviews, the licensee did not comply with the section cited above Director failed to inform licensing of 2-4 occurances of lack of supervision which poses an potential risk to the health, safety or personal rights of children in care.

State report

Apr 2025 Complaint 4 of 7 allegations substantiated

Complaint · April 24, 2025

California decided each allegation separately.

Substantiated

  • Staff are operating out of ratio
  • Staff do not ensure the bathrooms are clean
  • Staff do not ensure the classroom has hygiene supplies
  • Children's restroom is not in good repair

Unsubstantiated

  • Staff handled day care child in a rough manner.
  • Day care child sustained unexplained injury while in care
  • Facility does not meet child's toileting needs

Substantiated: the state found it more likely than not that it happened. Unsubstantiated: the state could not tell whether it happened.

CCR 101216.3(a)(b) · Type B

101216.3 Teacher-Child Ratio (a)There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below. (b)The licensee may use teacher aides in a teacher-child ratio of one teacher and one aide for every 15 children in attendance. this requirement was not met as evidenced by: LPAs observed 1 teacher and 1 aid supervising 16 children which poses a potential health and safety risk to persons in care.

CCR 101223(a)(2) · Type B

101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by: On 4/30/25 LPAs observed toilets were used and not flushed containing waste and other debris, a laundry basket, used toilet paper and other debris on the bathroom floor of the preschool classrooms. Which poses a potential health and safety risk to children in care.

CCR 101223(a)(2) · Type B

101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by: On 4/30/25 LPAs observed no soap or paper towels available within children's reach in at least 2 of the preschool classrooms which poses a potential health and safety risk to children in care.

CCR 101238(a) · Type B

101238 Buildings and Grounds (a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement was not met as evidenced by: 4/30/2025 at 1:45 PM LPA's observed 2 of 3 toilets in the preschool classroom were out of order clogged by waste and other debris, and 2 of the sinks inside the bathroom had no running water which poses a potential health and safety risk to children in care.

State report, June 27, 2025

Dec 2023 Licensing visit nothing cited
Nov 2023 Licensing visit nothing cited
Jan 2023 Licensing visit 1 finding

Licensing visit · January 25, 2023

101700.3(b)(2) · Type B

(b)(2) Licensees shall maintain a lead value at or below the Action Level of 5 ppb in all outlets subject to the testing requirements of these Written Directives, for the health and safety of children in care. This requirement is not met as evidenced by: Per Lead Testing results, there is 1 drinking water outlet inside the facility with lead exceedance. Director states outlet have not been used since pandemic. Since they were in use before pandemic, this poses/posed potential risk to health/safety of children.

State report

Nov 2022 Licensing visit nothing cited
Jul 2022 Licensing visit 1 finding

Licensing visit · July 22, 2022

CCR 101216.3(b)(1) · Type B

101216.3 Teacher-Child Ratio (b)The licensee may use teacher aides in a teacher-child ratio of one teacher and one aide for every 15 children in attendance.(1)...1 aide for every 18 children in attendance in a preschool program is allowed when the aide meets the qualifications specified in Section 101216.2(d). This requirement was not met as evidenced by: observed 18 children with 1 fully qualified teacher and 1 aide with no ECE units.This poses a potential risk to the health and safety of children.

State report

Jul 2022 Complaint Substantiated

Complaint · July 11, 2022

CCR 101223(a)(3) · Type B

101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature [...] This requirement is not met as evidenced by: It was determined staff S1 was helping child C1 during bathroom break, she held/squeezed C1’s upper arms to stop C1 from sitting on a soiled pull-up and have an accident on the floor. S1 admitted this incident occurred. This resulted in bruises on C1’s arm and made child upset, cry. This is a violation of personal rights and potential risk to safety of children. Since action was unintentional Type B is cited .

State report

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Details

Phone
(925) 778-8888
Address
2300 Mahogany Way, Antioch, 94509
License
073401322

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked November 2026.

State record

The state’s licensing transparency data reports 19 complaint-related visit(s) to this facility, while 6 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=12, inconclusive=0, unsubstantiated=4, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=12. The state publishes no further detail for the difference.

From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.

Details

Large means the biggest quarter of Bay Area’s 439 licensed centers by state-licensed capacity: 76 to 312 children. Small is 8 to 30; medium is 31 to 75.

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