San Mateo · Licensed family home
Joyce Wu Family Child Care
- Full-size family home, licensed for up to 14 children.
- Run by the person who holds the license.
What these mean, and where they come from
Full-size means licensed for 14 children, the most any Bay Area family home holds; 442 of Bay Area’s 466 licensed family homes are. Small is 10 to 13.
Source for who runs it
ccld.dss.ca.govShortlist doesn’t have these yet: cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies.
What the state has found
Routine visits: 5 of 8 cited something
Bay Area family homes: the state cites something at about 1 in 4 routine visits.
From California CDSS Community Care Licensing’s published reports, last checked September 25, 2026.
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- July 29, 2025
- On file
- 8 visits since March 2022 — 3 cited nothing
- Most serious
- Type A —
102416.5(a) Staffing Ratio and Capacity. The capacity specified on the license shall be the maximum number of children for whom care may be provided at any one time. This requirement was not met as evidenced by: At 12: 55PM., Based on observation, interview, and record review, LPA confirmed licensee operating over capacity with 5 infant-age children in care. This poses an immediate health and safety risk to children in care.
· July 17, 2025
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Jul 2025 Licensing visit 1 finding
Licensing visit · July 17, 2025
CCR 102416.5(a) · Type A
102416.5(a) Staffing Ratio and Capacity. The capacity specified on the license shall be the maximum number of children for whom care may be provided at any one time. This requirement was not met as evidenced by: At 12: 55PM., Based on observation, interview, and record review, LPA confirmed licensee operating over capacity with 5 infant-age children in care. This poses an immediate health and safety risk to children in care.
Jul 2025 Licensing visit 1 finding
Licensing visit · July 9, 2025
CCR 102425(b) · Type B
102425(b) Safe Sleep: Cribs or play yards shall be free from all loose articles and objects. This requirement is not met as evidenced by: At 9:02AM., Based on observation, LPA confirmed loose blanket inside crib with napping infant-age child, C1. This poses a health and safety risk to children in care.
Jun 2025 Licensing visit 7 findings
Licensing visit · June 9, 2025
CCR 102417(b) · Type B
(b) The home shall be kept clean and orderly, with heating and ventilation for safety and comfort. This requirement is not met as evidenced by: At 9:40AM., Based on observation, LPAs confirmed climbing structure in backyard without absorbent material underneath slide. This poses a potential health and safety risk to children in care.
CCR 102417(g) · Type B
(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: This requirement is not met as evidenced by: At 9:30AM., Based on observation, LPAs confirmed exposed sharp cornered furniture, and basketball hoop without proper anchoring in bedroom #1 and Playroom. This poses a potential health and safety risk to children in care.
CCR 102425(b) · Type B
(b) Cribs or play yards shall be free from all loose articles and objects. This requirement is not met as evidenced by: At 9:35AM., Based on observation, LPAs confirmed loose blankets inside crib with napping infant. This poses a potential health and safety risk to children in care.
CCR 102425(j)(5)(A) · Type B
The provider shall supervise infants while they are sleeping and adhere to the following requirements: If the infant is sleeping in a separate room from where the provider is stationed, the door to the room the infant is sleeping in shall remain open at all times. The provider shall be able to visually observe the infant without moving the door. This requirement is not met as evidenced by: At 9:37AM., Based on observation, LPA confirmed infant-age child (C1), sleeping in bedroom #2 with the door closed. This poses a potential health and safety risk to children in care.
CCR 102425(c) · Type B
An Individual Infant Sleeping Plan [LIC 9227 (3/20)] shall be completed for each infant up to 12 months of age the provider has in care and included in the infant's file at the facility. This requirement is not met as evidenced by: At 10:50PM., Based on record review, LPA confirmed individual infant sleeping plan (LIC9227) missing from facility files. This poses a potential health and safety risk to children in care.
CCR 102425(j)(2)(D)(c) · Type B
Documentation shall be maintained in the infant’s file and be available to the Department for review. Documentation shall include the following: Time of each 15-minute check This requirement is not met as evidenced by: At 11:00AM., Based on record review an interview, LPA confirmed licensee is not maintaining logs to document infant napping conditions after every 15 minute review. This poses a potential health and safety risk to children in care.
HSC 1597.543 · Type B
Every family day care home for children shall have one or more carbon monoxide detectors in the facility that meet the standards established in Chapter 8 (commencing with Section 13260) of Part 2 of Division 12. The department shall account for the presence of these detectors during inspections. This requirement is not met as evidenced by: At 11:20AM., Based on observation, LPAs confirmed facility does not have functioning smoke/ carbon monoxide detector in facility. This poses a potential health and safety risk to children in care.
Dec 2023 Licensing visit 4 findings
Licensing visit · December 7, 2023
CCR 102417(g)(9)(A) · Type B
(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: (9) Each family child care home shall have a written disaster plan of action prepared on a form approved by the Department. All children, age and ability permitting, and the provider, the assistant provider, and other members of the household, shall be instructed in their duties under the disaster plan. As their age and ability permit, newly enrolled children shall be informed promptly of their duties as required in the plan. (A) Each family child care home shall conduct fire drills and disaster drills at least once every six months. This requirement is not met as evidenced by: At 2:00PM., Based on interview and record review, LPAs confirmed licensee has not documenting required disaster drill, done every six months. This poses a potential health and safety risk to children in care.
CCR 102416(c) · Type B
(c) The licensee and other personnel as specified shall complete training on preventive health practices, including pediatric cardiopulmonary resuscitation and pediatric first aid, pursuant to Health and Safety Code Section 1596.866. This requirement is not met as evidenced by: At 2:05PM., Based on record review, LPAs confirmed licensee's Cardiopulmonary Resuscitation/ 1st Aid Certification has expired. This poses a potential health and safety risk to children in care.
CCR 102425(c) · Type B
An Individual Infant Sleeping Plan [LIC 9227 (3/20)] shall be completed for each infant up to 12 months of age the provider has in care and included in the infant's file at the facility. This requirement is not met as evidenced by: At 1:52PM., Based on record review and interview, LPAs confirmed Individual Infant Sleeping Plan (LIC9227) was missing from qualifying infants (C1) file.
CCR 102425(j)(2)(D)(c) · Type B
Documentation shall be maintained in the infant’s file and be available to the Department for review. Documentation shall include the following: Time of each 15-minute check This requirement is not met as evidenced by: At 1:50PM., Based on record review, and interview, LPAs confirmed licensee is not documenting infant napping conditions every 15 minutes. This poses a potential health and safety risk to children in care.
Mar 2022 Licensing visit 1 finding
Licensing visit · March 15, 2022
HSC 1596.8662(b)(1) · Type B
(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above, which poses/posed a potential health, safety or personal rights risk to persons in care.
How the comparison is built
Routine visits: across Bay Area family homes, the state cites something at about 1 in 4 routine visits (2,008 visits).
Details
- Website
- joycekidscare.net
- Area
- San Mateo, 94402
- License
- 414004563, active
- Ages they serve
- 0 to 4 years of age
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State record
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Details
- Phone, License — Checked July 2026 ccld.dss.ca.gov
- Website — Checked July 2026 joycekidscare.net
- Ages they serve — Checked July 2026 joycekidscare.net
- Who runs it — Checked September 2026 ccld.dss.ca.gov