San Mateo · Licensed family home
Jialin Chen Family Child Care
- Full-size family home, licensed for up to 14 children.
- Run by the person who holds the license.
- Shortlist has found no website for it yet.
What these mean, and where they come from
Full-size means licensed for 14 children, the most any Bay Area family home holds; 442 of Bay Area’s 466 licensed family homes are. Small is 10 to 13.
Source for who runs it
ccld.dss.ca.govShortlist doesn’t have these yet: cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies.
What the state has found
Routine visits: 0 of 5 cited something
Bay Area family homes: the state cites something at about 1 in 4 routine visits.
From California CDSS Community Care Licensing’s published reports, last checked September 25, 2026.
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- March 25, 2026
- On file
- 5 visits since February 2024 — all of them cited nothing · 3 complaint investigations
- Most serious
- No finding carrying a severity level in the last 24 months.
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Jan 2026 Complaint Unsubstantiated
Complaint · January 29, 2026
Unsubstantiated
ALLEGATION(S): -Licensee did not report injury to child's authorized representative INVESTIGATION FINDINGS: On 3/25/2026, at approximately 11:15AM, Licensing Program Analyst (LPA) Jonathan Tse conducted an unannounced complaint investigation visit to deliver findings for the above allegation. LPA met with Licensee, Jialin Chen, and explained the purpose of the visit. During the course of the investigation, LPA conducted site observations, record review, and interviews with relevant parties. Licensee denied the allegation. Based on review of available evidence, there is no direct evidence to support or deny the allegation. The preponderance of evidence standard has not been met, therefore the above allegation is determined to be UNSUBSTANTIATED at this time. No deficiencies were cited during today's visit on 3/25/2026. A notice of site visit was provided and must remain posted for 30 days. Appeal rights were provided and explained. Exit interview conducted and report was reviewed with Licensee, Jialin Chen. Unsubstantiated Estimated Days of Completion:
Jan 2026 Complaint Unsubstantiated
Complaint · January 29, 2026
Unsubstantiated
ALLEGATION(S): -Child sustained unexplained injury INVESTIGATION FINDINGS: On 3/25/2026, at approximately 11:15AM, Licensing Program Analyst (LPA) Jonathan Tse conducted an unannounced complaint investigation visit to deliver findings for the above allegation. LPA met with Licensee, Jialin Chen, and explained the purpose of the visit. During the course of the investigation, LPA conducted site observations, record review, and interviews with relevant parties. Licensee denied the allegation. Based on review of available evidence, there is no direct evidence to support or deny the allegation. The preponderance of evidence standard has not been met, therefore the above allegation is determined to be UNSUBSTANTIATED at this time. No deficiencies were cited during today's visit on 3/25/2026. A notice of site visit was provided and must remain posted for 30 days. Appeal rights were provided and explained. Exit interview conducted and report was reviewed with Licensee, Jialin Chen. Unsubstantiated Estimated Days of Completion:
How the comparison is built
Routine visits: across Bay Area family homes, the state cites something at about 1 in 4 routine visits (2,008 visits).
Details
- Area
- San Mateo, 94403
- License
- 414005060, active
Do you run Jialin Chen Family Child Care? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Adding it is free and takes about ten minutes.
Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
The state’s licensing transparency data reports 3 complaint-related visit(s) to this facility, while 2 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=0, inconclusive=0, unsubstantiated=2, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=0. The state publishes no further detail for the difference.
Details
- Phone, License — Checked July 2026 ccld.dss.ca.gov
- Who runs it — Checked September 2026 ccld.dss.ca.gov