Holy Family Day Home

ALLEGATION(S): Staff are inappropriately handling daycare children INVESTIGATION FINDINGS: On September 08, 2026, Licensing Program Analysts (LPA) Ly and C., arrived at the facility unannounced to close the complaint investigation to the above allegation and met with Site Director E.F. and Site Supervisor B.C. There were 29 classroom staff members caring for 97 children. Based on information obtained during the course of this investigation through interviews, record review and information collected, there was no sufficient evidence to prove allegation "Staff are inappropriately handling daycare children." Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed UNSUBSTANTIATED. This report was reviewed with Director whose signature confirm have read the report. Report must be made available for public review upon request. A copy of this report and rights to comment and appeal have been discussed with the Director and left with the Director. Notice of Site Visit shall remain posted for 30 days Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff handled child in a rough manner Staff spoke children in an inappropriate manner Staff does not treat all children equally INVESTIGATION FINDINGS: On 8/8/2025, at 2:50 PM, Licensing Program Analysts (LPAs) J.B. and H.L., conducted an unannounced complaint investigation visit at the above named facility. LPA met with the facility director, E.F., and explained the purpose of the visit. Present during the visit was the facility director E.F., 16 teachers and 59 preschool children. During the investigation, LPA conducted site observations and interviews with relevant parties. LPA did not observe any behavior to substantiate the allegation. Based on the relevant information reviewed, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is UNSUBSTAITIATED at this time. Continued on page 2 Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff consumed alcohol at the facility while children were in care. INVESTIGATION FINDINGS: **** THIS IS AN AMENDED REPORT FROM ORIGINAL DATED 7/16/2025**** On 7/16/2025, at approximately 9:30 AM, Licensing Program Analyst (LPA) J.B. conducted an unannounced complaint investigation visit at the above named facility. LPA met with the facility director, E.F., and explained the purpose of the visit. Present during the visit was the facility director, E.F. and the Associate Director, B.C. and 84 preschool/ toddler children. During the investigation, LPA conducted site observations and interviews with relevant parties. The facility director denied the allegation, saying it is false. LPA did not observe any behavior to substantiate the allegation. Based on the relevant information reviewed, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is UNSUBSTAITIATED at this time. A notice of site visit was provided and must remain posted for 30 days. Exit interview conducted and report was reviewed with the facility director, E.F. Unsubstantiated Estimated Days of Completion:

WD 101700(b) · Type B

(b) All licensed Child Care Centers operating in buildings constructed before January 1, 2010, shall test their water for lead pursuant to these written directives. This requirement is not met as evidenced by: Based upon record review, the facility did not test for lead until 4/10 &11/2023, which poses / posed a potential health, safety, or personal rights risk to the persons in care.

ALLEGATION(S): Staff handled a child improperly. INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) Mok conducted an unannounced inspection to finalize this complaint with the Site Directors and explained the purpose of the inspection to her. There were 84 children with 25 staff present. Based on the interviews with witnesses & children conducted by LPA and Investigation Branch Investigator and the documents & unusual Incident report that were reported by the facility, there was no sufficient evidence to prove Staff handled a child improperly. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. Unsubstantiated Estimated Days of Completion: