San Jose · Licensed family home
Hensel, Comfort
At a glance
- Full-size family home, licensed for up to 14 children.
What the state has found
The state cited rules at all 3 of its licensing inspections since April 2023.
See each inspection
Licensing inspections
Nov 13, 20251 citation
CCR 102417(g)(4)Type B
“(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: (4) Poisons, detergents, cleaning compounds, medicines, firearms and other items which could pose a danger if readily available to children shall be stored where they are inaccessible to children. This requirement is not met as evidenced by: Based on observation and interview, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care. LPA observed insect spray and fertilizer in the backyard and air freshener in the bathroom within reach of children. Licensee was advised to remove/place items inaccessible prior to allowing children access to the outdoor area and bathroom.”
CCR 102417(g)(4)
Jun 14, 20241 citation
CCR 102417(g)(4)Type B
“(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: (4) Poisons, detergents, cleaning compounds, medicines, firearms and other items which could pose a danger if readily available to children shall be stored where they are inaccessible to children. This requirement is not met as evidenced by: Based on observation and interview, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care. LPA observed fertilizers, bird feed and long wood pieces in the on limit area outdoors, air freshener and toilet cleaner in the bathroom within reach of children and cleaning products on the kitchen counter in areas accessible to children. LPA reminded Licensee that these items needs to be placed in high cabinets, off limit areas or in child locked cabinets to prevent access by children.”
CCR 102417(g)(4)
Apr 27, 20231 citation
CCR 102417(m)(3)Type B
“(3) A file of affidavits signed by each parent with a child enrolled in the home. The affidavit shall state that the parent has been informed that the family child care home does not carry liability insurance or a bond according to standards established by the state. This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care. Licensee stated that she has liability insurance but was unable to show proof of coverage during today's inspection.”
CCR 102417(m)(3)
The state cited rules at all 3 of this home's inspections. Most Bay Area family homes inspected 3 times had fewer: 97% of 798.
How all 798 Bay Area family homes inspected 3 times compare
Of the 798 Bay Area family homes the state inspected 3 times, how many of those inspections cited a rule:
- None57%
- 1 of 329%
- 2 of 311%
- All 33%This home
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- November 13, 2025
- On file
- 3 visits since April 2023 — all of them cited findings
- Most serious
- Type B —
(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: (4) Poisons, detergents, cleaning compounds, medicines, firearms and other items which could pose a danger if readily available to children shall be stored where they are inaccessible to children. This requirement is not met as evidenced by: Based on observation and interview, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care. LPA observed insect spray and fertilizer in the backyard and air freshener in the bathroom within reach of children. Licensee was advised to remove/place items inaccessible prior to allowing children access to the outdoor area and bathroom.
· November 13, 2025
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Nov 2025 Licensing visit 1 finding
Licensing visit · November 13, 2025
CCR 102417(g)(4) · Type B
(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: (4) Poisons, detergents, cleaning compounds, medicines, firearms and other items which could pose a danger if readily available to children shall be stored where they are inaccessible to children. This requirement is not met as evidenced by: Based on observation and interview, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care. LPA observed insect spray and fertilizer in the backyard and air freshener in the bathroom within reach of children. Licensee was advised to remove/place items inaccessible prior to allowing children access to the outdoor area and bathroom.
Jun 2024 Licensing visit 1 finding
Licensing visit · June 14, 2024
CCR 102417(g)(4) · Type B
(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: (4) Poisons, detergents, cleaning compounds, medicines, firearms and other items which could pose a danger if readily available to children shall be stored where they are inaccessible to children. This requirement is not met as evidenced by: Based on observation and interview, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care. LPA observed fertilizers, bird feed and long wood pieces in the on limit area outdoors, air freshener and toilet cleaner in the bathroom within reach of children and cleaning products on the kitchen counter in areas accessible to children. LPA reminded Licensee that these items needs to be placed in high cabinets, off limit areas or in child locked cabinets to prevent access by children.
Apr 2023 Licensing visit 1 finding
Licensing visit · April 27, 2023
CCR 102417(m)(3) · Type B
(3) A file of affidavits signed by each parent with a child enrolled in the home. The affidavit shall state that the parent has been informed that the family child care home does not carry liability insurance or a bond according to standards established by the state. This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care. Licensee stated that she has liability insurance but was unable to show proof of coverage during today's inspection.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (510) 305-4354
- Area
- San Jose, 95121
- License
- 434415320
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked November 2026.
State record
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, License ccld.dss.ca.gov
Full-size means licensed for 14 children, the most any Bay Area family home holds; 442 of Bay Area’s 466 licensed family homes are. Small is 10 to 13.