Palo Alto · Licensed center
Heffalump School
- Small center, licensed for 20 children.
What these mean, and where they come from
Small means the smallest quarter of Bay Area’s 439 licensed centers by state-licensed capacity: 8 to 30 children. Medium is 31 to 75; large is 76 to 312.
Shortlist doesn’t have these yet: cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies.
What the state has found
Routine visits: 1 of 4 cited something
Bay Area centers: the state cites something at about 1 in 4 routine visits.
From California CDSS Community Care Licensing’s published reports, last checked September 25, 2026.
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- October 31, 2025
- On file
- 4 visits since May 2022 — 3 cited nothing · 1 complaint investigation
- Most serious
- No finding carrying a severity level in the last 24 months.
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
May 2024 Complaint Unsubstantiated
Complaint · May 8, 2024
Unsubstantiated
ALLEGATION(S): One (1) Personal Rights violation INVESTIGATION FINDINGS: On 06/24/2024 at 9:10am, Licensing Program Analyst (LPA) Jialing Zhu and Licensing Program Manager (LPM) Chandra Charles conducted an unannounced visit for the purpose of a complaint investigation for the above allegation of a personal rights violation and met with director, M.T. LPA and LPM introduced themselves and the purpose of today’s visit. Also present during the inspection was six (6) children and one (1) staff. This agency has investigated the complaint allegation that a staff dragged a screaming child by an arm. During the course of the investigation, LPA Zhu obtained relevant documents and conducted interviews with facility staff and parents. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Notice of Site Visit was given and must be posted for 30 days. Exit interview was conducted and report was reviewed with director, M.T. Unsubstantiated Estimated Days of Completion:
Individual employees are shown by initials. The state’s report, linked above, names them in full.
Jul 2023 Licensing visit 1 finding
Licensing visit · July 5, 2023
HSC 1596.8662(b)(1) · Type B
(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above in which poses a potential health, safety or personal rights risk to persons in care. LPA observed Staff members mandated reporter certificate expired on 6/27/23. Director stated that director was aware of the expired mandated reporter. Director also stated staff forgot complete updated mandated reporter certificate.
How the comparison is built
Routine visits: across Bay Area centers, the state cites something at about 1 in 4 routine visits (2,260 visits).
Details
- Website
- heffalumpschool.com
- Address
- 3990 Ventura Court
- License
- 435700743, active
- Ownership
- For-profitSource: ccld.dss.ca.gov
Do you run Heffalump School? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Adding it is free and takes about ten minutes.
Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Details
- Phone, Address, License — Checked July 2026 ccld.dss.ca.gov
- Website — Checked July 2026 heffalumpschool.com
- Ownership — Checked September 2026 ccld.dss.ca.gov