Hearts and Hands Christian Childcare & Preschool

ALLEGATION(S): Admission Agreement - Licensee did not adhere to day care child's Admission Agreement. INVESTIGATION FINDINGS: On October 29, 2025, at 8:32am, Licensing Program Analysts (LPA) R.M. met with center director H.M. to deliver the findings from a complaint investigation for the above allegation. Present during the inspection was the center director, 3 teachers, and 30 preschool children. The reporting party (RP) alleged that the facility did not follow the daycare child's Admission Agreement by not implementing the three-warning program in response to behavioral issues. However, when a child is newly enrolled and admitted on a trial basis with a two-month probationary period, the facility may dismiss the child without providing a stated reason during that time. Based on interviews, record reviews, and observations, LPA determined that there is not a preponderance of evidence to prove the alleged violation did or did not occur, meaning the allegations may have happened or are valid. Therefore, the allegation is UNSUBSTANTIATED. A notice of site visit was given and must remain posted for 30 days. Appeal Rights provided. Exit interview conducted and reviewed with center director H.M. Unsubstantiated Estimated Days of Completion:

CCR 101216(g)(1) · Type B

(g) All personnel, including the licensee, administrator and volunteers, shall be in good health and shall be physically and mentally capable of performing assigned tasks. (1) Except as specified in (3) below, good physical health shall be verified by a health screening, including a test for tuberculosis, performed by or under the supervision of a physician not more than one year prior to or seven days after employment or licensure. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in that one new staff member has not completed the Health Screening report not more than one year prior or seven days after employment which poses a potential health, safety or personal rights risk to persons in care.

HSC 101223(a)(2) · Type A

101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations... This was not met as evidence by: . Based on interviews, the faciity did not require staff or children to wear mask indoors during the mask mandate which poses an immediate risk to the health and safety to children in care

Request Denied

HSC 1596.8662(b)(1) · Type B

(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in that only the site director has a current Mandated Reporter certificate, which poses a potential health, safety or personal rights risk to persons in care.

CCR 101216(g)(2) · Type B

(2) Each person specified in (g) above shall have a health-screening report signed by the person performing the screening. This report shall indicate the following: This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in that one staff member's file was missing the required Health Screen Report LIC508 which poses a potential health, safety or personal rights risk to persons in care.

CCR 101227(a)(1) · Type B

(1) All food shall be safe and of the quality and in the quantity necessary to meet the needs of the children. Each meal shall include, at a minimum, the amount of food components as specified by Title 7, Code of Federal Regulations, Part 226.20, (Revised January 1, 1990) Requirements for Meals, for the age group served. All food shall be selected, stored, prepared and served in a safe and healthful manner. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above in that there is emergency food held in large container on premises that had expired snack items which poses a potential health, safety or personal rights risk to persons in care.