Head Start - Mariposa

ALLEGATION(S): Staff yelled at day care child Staff caused injuries to day care child INVESTIGATION FINDINGS: Licensing Program Analysts (LPAs), A.S. and J.C. made a subsequent complaint investigation inspection, for the purpose of delivering complaint findings, and met with Center Director, J.H., (D1). It has been alleged that staff yelled at day care child, specifically that on 09/03/25, staff S1 yelled at C1. It has also been alleged that staff caused injuries to day care child, specifically that S1 caused bruising to C1’s back. On 09/05/25 D1 called the Child Care Duty Officer at the Santa Rosa Regional Office (RO) to report an unusual incident. It was reported that the facility received information on 09/03/25 stating that at 3:30pm on 09/03/25, staff S1 was heard “screaming” at child (C1) saying, “I thought I told you two times already that we’re not playing with that.” It was also reported to the facility that C1 had marks on her back and when asked who did it, C1 replied, “I don’t want to talk about it.” On 09/11/25 the RO received a written Unusual Incident report about the incidents above, including additional information that no bruising was observed on C1 by staff during daily inspections for illness/toileting routines at the center. Continue on LIC9099-C Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff member did not follow facility policy INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) R.M. conducted an unannounced complaint visit and met with Director J.H. It was alleged that a staff member did not follow facility policy, specifically that a staff member kissed a child in care and that it is against facility policy to do so. During today’s visit, facility was toured and records were reviewed. LPA conducted interviews with staff, adults, and children (S1, A1, and C1). Review of the facility policy revealed that while there was no explicit prohibition against kissing, facility policy does prohibit interactions with children that may make them feel uncomfortable or humilated. Interview with child 1 did not corroborate the allegation and interviews with staff provided conflicting accounts of the incident. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. Appeal rights were provided and exit interview conducted. The Notice of Site Visit must be posted for 30 days. Unsubstantiated Estimated Days of Completion:

CCR 101223(a)(2) · Type B

To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not as evidenced by: Based on statements provided by A2, P1-P2 & P4 which confirmed their child was left in a soiled diaper/pull up that contained large sum of feces. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Request Denied

CCR 101230(a)(4) · Type B

Each center shall provide a variety of daily activities designed to meet the needs of children in care, including but not limited to: Toileting. This requirement was not met as evidenced by: Based on statements provided by A2, P1-P2 & P4 which confirmed their child was left in a soiled for a long period. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Request Denied

ALLEGATION(S): Staff yell at day care children INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) E.H.T. conducted a subsequent complaint investigation visit with facility representative for the purpose of delivering complaint investigation findings. LPA previously met with Center Director to discuss the purpose of the visit and to request; facility roster ( LIC 9040), staff schedules and contact numbers, Children sign in/ out for the month of January 2023. It has been alleged staff yell at children in care. During the initial investigation an interview was conducted with Center director and six staff members on 02/08/23. Center director reported staff do not yell at children. Some staff corroborated center director’s statement adding they had not seen or heard staff yell at day care children. One staff member reported they had heard another staff member speak in a loud voice towards the children. Another staff member reported they didn’t know if they heard staff yell at children but maybe it’s their voice and approach to the children. The staff reported when they hear staff raising their voice, they have spoke to the staff and brought it to their attention. Another staff member reported there was one staff whose voice wasn’t too loud or too soft but just the right level of noise for the children. Continued on 9099-C Unsubstantiated Estimated Days of Completion: