Santa Rosa · Licensed center
Head Start - Caritas Village
At a glance
- Small center, licensed for 18 children.
What the state has found
The state cited rules at 1 of its 3 licensing inspections since August 2023.
See each inspection
Licensing inspections
Oct 7, 20251 citation
CCR 101223(a)(2)Type B
“101223 Personal Rights(a) The licensee shall ensure that each child is accorded the following personal rights: (2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by: Based on record review and interview, on 09/25/25 children C1 and C2 did not have their diapers changed during a 5.5 hour care day, and logs for additional children C3 and C4 were not complete, which poses a potential Personal Rights & Health and Safety risk to children in care.”
CCR 101223(a)(2)
- Jan 9, 2025Nothing cited
- Aug 4, 2023Nothing cited
The state cited rules at 1 of this center's 3 inspections. Most Bay Area centers inspected 3 times had fewer: 51% of 568 had none cited.
How all 568 Bay Area centers inspected 3 times compare
Of the 568 Bay Area centers the state inspected 3 times, how many of those inspections cited a rule:
- None51%
- 1 of 334%This center
- 2 of 312%
- All 33%
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- October 7, 2025
- On file
- 3 visits since August 2023 — 2 cited nothing · 2 complaint investigations
- Most serious
- Type B —
101223 Personal Rights(a) The licensee shall ensure that each child is accorded the following personal rights: (2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by: Based on record review and interview, on 09/25/25 children C1 and C2 did not have their diapers changed during a 5.5 hour care day, and logs for additional children C3 and C4 were not complete, which poses a potential Personal Rights & Health and Safety risk to children in care.
· October 7, 2025
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Oct 2025 Licensing visit 1 finding
Licensing visit · October 7, 2025
CCR 101223(a)(2) · Type B
101223 Personal Rights(a) The licensee shall ensure that each child is accorded the following personal rights: (2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by: Based on record review and interview, on 09/25/25 children C1 and C2 did not have their diapers changed during a 5.5 hour care day, and logs for additional children C3 and C4 were not complete, which poses a potential Personal Rights & Health and Safety risk to children in care.
May 2025 Complaint Unsubstantiated
Complaint · May 28, 2025
ALLEGATION(S): Day care child sustained unexplained bruises Staff handled day care child in a rough manner INVESTIGATION FINDINGS: Licensing Program Analyst (LPA), A.S. made a subsequent complaint investigation inspection, for the purpose of delivering complaint findings, and met with Center Director, K.L., (D1). It has been alleged that day care child (C1) sustained unexplained bruises. It has also been alleged that staff handled day care child (C1) in a rough manner, specifically that staff slammed child C1 down on the toilet seat while in care. During the investigation LPA S. interviewed two adults (A3 & A4), Center Director (D1), three staff (S1-S3), three children, (C2-C4) and facility clients (A5-A10) between 06/04/25 and 08/04/25. Records were received on 05/22/25 and 05/28/25 related to the allegations. The facility was toured, and documents were obtained during investigation visits on 06/05/25 and 06/12/25. Continue on LIC9099-C Unsubstantiated Estimated Days of Completion:
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (707) 546-5776
- Address
- 301 6th Street, Suite 123, Santa Rosa, 95401
- License
- 493010442
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies, and who owns it. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked November 2026.
State record
The state’s licensing transparency data reports 1 complaint-related visit(s) to this facility, while 1 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=0, inconclusive=0, unsubstantiated=2, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=0. The state publishes no further detail for the difference.
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, Address, License ccld.dss.ca.gov
Small means the smallest quarter of Bay Area’s 439 licensed centers by state-licensed capacity: 8 to 30 children. Medium is 31 to 75; large is 76 to 312.