Santa Rosa · Licensed family home
Hartley, Lisa Fcch
At a glance
- Full-size family home, licensed for up to 14 children.
What the state has found
The state cited rules at 2 of its 6 licensing inspections since February 2022.
See each inspection
Licensing inspections
- Mar 5, 2026Nothing cited
- Oct 23, 2024Nothing cited
Aug 7, 20242 citations
HSC 1596.8565(a)(1)Type B
“Each licensed child day care facility shall post a copy of any licensing report pertaining to the facility that documents either a facility visit or a complaint investigation that results in a citation for a violation that, if not corrected, will create a direct and immediate risk to the health, safety, or personal rights of children in care. The licensing report provided by the department shall be posted immediately upon receipt, adjacent to the postings required pursuant to Section 1596.817 and on, or immediately adjacent to, the interior side of the main door to the facility and shall remain posted for 30 consecutive days. This requirement is not met as evidenced by: Based on observation, the licensee did not post the notice of site visit to the entrance of the facility which poses a potential health, safety or personal rights risk to persons in care.”
HSC 1596.8565(a)(1)
HSC 1596.8565(c)(3)Type B
“The licensee shall require each recipient of the licensing report described in paragraph (1) pertaining to a complaint investigation to sign a statement indicating that he or she has received the document and the date it was received. This requirement is not met as evidenced by: Based on record review, the licensee did not obtain signed statements from parents of enrolled children indicating receipt of the licensing report dated 08/02/2024 documenting a type A citation which poses a potential health, safety or personal rights risk to persons in care.”
HSC 1596.8565(c)(3)
Aug 2, 20246 citations
CCR 102417(g)(4)Type B
“(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: (4) Poisons, detergents, cleaning compounds, medicines, firearms and other items which could pose a danger if readily available to children shall be stored where they are inaccessible to children. This requirement is not met as evidenced by: Based on observation, LPA observed accessible cleaning chemicals in the laundry room poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102417(g)(4)
CCR 102417(g)(9)(A)1Type B
“(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: (9) Each family child care home shall have a written disaster plan of action prepared on a form approved by the Department. All children, age and ability permitting, and the provider, the assistant provider, and other members of the household, shall be instructed in their duties under the disaster plan. As their age and ability permit, newly enrolled children shall be informed promptly of their duties as required in the plan. (A) Each family child care home shall conduct fire drills and disaster drills at least once every six months. 1. The licensee shall document the drills, including the date and time of each drill. This documentation shall kept at the family child care home. This requirement is not met as evidenced by: Based on record review, the licensee did not posses record of any disaster drill performed within the last 6 months which poses a potential health, safety or personal rights risk to persons in care.”
CCR 102417(g)(9)(A)1
CCR 102425(a)(6)Type B
“(a) There shall be one crib or play yard for each infant who is unable to climb out of the crib or play yard. (6) Each infant's bedding shall be used for him/her only. Bedding that touches the infant’s skin shall be cleaned at least weekly or before use by another infant. This requirement is not met as evidenced by: Based on interview, facility representative (S2) stated that C1 and C2 share the same play pen to sleep in because they have different sleep schedules which poses a potential health, safety or personal rights risk to persons in care.”
CCR 102425(a)(6)
CCR 102425(j)(1)Type B
“The provider shall supervise infants while they are sleeping and adhere to the following requirements: The provider shall physically check on the infant every 15 minutes. This requirement is not met as evidenced by: Based on interview, facility representative (S2) stated that she did not perform 15 minute sleep checks on sleeping infants, only utilizing a baby monitor device to listen to them which poses a potential health, safety or personal rights risk to persons in care.”
CCR 102425(j)(1)
HSC 1596.8662(b)(1)Type B
“(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on record review, staff 1 (S1) and staff 2 (S2) did not possess a current mandated reporter certification which poses/posed a potential health, safety or personal rights risk to persons in care.”
HSC 1596.8662(b)(1)
CCR 102425(c)Type B
“An Individual Infant Sleeping Plan [LIC 9227 (3/20)] shall be completed for each infant up to 12 months of age the provider has in care and included in the infant's file at the facility. This requirement is not met as evidenced by: Based on review, child 1 (C1) and child 2 (C2) did not possess LIC9227 Individual Infant Sleeping Plans which poses a potential health, safety or personal rights risk to persons in care.”
CCR 102425(c)
- Jul 20, 2023Nothing cited
- Feb 7, 2022Nothing cited
The state cited rules at 2 of this home's 6 inspections. Most Bay Area family homes inspected 6 times had fewer: 60% of 171 had rules cited at 1 or none.
How all 171 Bay Area family homes inspected 6 times compare
Of the 171 Bay Area family homes the state inspected 6 times, how many of those inspections cited a rule:
- None33%
- 1 of 627%
- 2 of 626%This home
- 3 of 69%
- 4 of 64%
- 5 of 61%
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- March 5, 2026
- On file
- 6 visits since February 2022 — 4 cited nothing · 2 complaint investigations
- Most serious
- Type A —
(a) The licensee shall be present in the home and shall ensure that children in care are supervised at all times. When circumstances require the licensee to be temporarily absent from the home, the licensee shall arrange for a substitute adult to care for and supervise the children during his/her absence. Temporary absences shall not exceed 20 percent of the hours that the facility is providing care per day. This requirement is not met as evidenced by: Based on observation and interview, the licensee was not present in the home at the time of the inspection and stated that she had left at 11:00 AM that morning and would not return that day, leaving two assistants, staff 1 (S1) and staff 2 (S2) to provide care and supervision which poses an immediate health, safety or personal rights risk to persons in care.
· August 2, 2024
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Aug 2024 Licensing visit 2 findings
Licensing visit · August 7, 2024
HSC 1596.8565(a)(1) · Type B
Each licensed child day care facility shall post a copy of any licensing report pertaining to the facility that documents either a facility visit or a complaint investigation that results in a citation for a violation that, if not corrected, will create a direct and immediate risk to the health, safety, or personal rights of children in care. The licensing report provided by the department shall be posted immediately upon receipt, adjacent to the postings required pursuant to Section 1596.817 and on, or immediately adjacent to, the interior side of the main door to the facility and shall remain posted for 30 consecutive days. This requirement is not met as evidenced by: Based on observation, the licensee did not post the notice of site visit to the entrance of the facility which poses a potential health, safety or personal rights risk to persons in care.
HSC 1596.8565(c)(3) · Type B
The licensee shall require each recipient of the licensing report described in paragraph (1) pertaining to a complaint investigation to sign a statement indicating that he or she has received the document and the date it was received. This requirement is not met as evidenced by: Based on record review, the licensee did not obtain signed statements from parents of enrolled children indicating receipt of the licensing report dated 08/02/2024 documenting a type A citation which poses a potential health, safety or personal rights risk to persons in care.
Aug 2024 Complaint Unsubstantiated
Complaint · August 6, 2024
Aug 2024 Complaint Substantiated
Complaint · August 2, 2024
CCR 102417(a) · Type A
(a) The licensee shall be present in the home and shall ensure that children in care are supervised at all times. When circumstances require the licensee to be temporarily absent from the home, the licensee shall arrange for a substitute adult to care for and supervise the children during his/her absence. Temporary absences shall not exceed 20 percent of the hours that the facility is providing care per day. This requirement is not met as evidenced by: Based on observation and interview, the licensee was not present in the home at the time of the inspection and stated that she had left at 11:00 AM that morning and would not return that day, leaving two assistants, staff 1 (S1) and staff 2 (S2) to provide care and supervision which poses an immediate health, safety or personal rights risk to persons in care.
Aug 2024 Licensing visit 6 findings
Licensing visit · August 2, 2024
CCR 102417(g)(4) · Type B
(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: (4) Poisons, detergents, cleaning compounds, medicines, firearms and other items which could pose a danger if readily available to children shall be stored where they are inaccessible to children. This requirement is not met as evidenced by: Based on observation, LPA observed accessible cleaning chemicals in the laundry room poses/posed a potential health, safety or personal rights risk to persons in care.
CCR 102417(g)(9)(A)1 · Type B
(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: (9) Each family child care home shall have a written disaster plan of action prepared on a form approved by the Department. All children, age and ability permitting, and the provider, the assistant provider, and other members of the household, shall be instructed in their duties under the disaster plan. As their age and ability permit, newly enrolled children shall be informed promptly of their duties as required in the plan. (A) Each family child care home shall conduct fire drills and disaster drills at least once every six months. 1. The licensee shall document the drills, including the date and time of each drill. This documentation shall kept at the family child care home. This requirement is not met as evidenced by: Based on record review, the licensee did not posses record of any disaster drill performed within the last 6 months which poses a potential health, safety or personal rights risk to persons in care.
CCR 102425(a)(6) · Type B
(a) There shall be one crib or play yard for each infant who is unable to climb out of the crib or play yard. (6) Each infant's bedding shall be used for him/her only. Bedding that touches the infant’s skin shall be cleaned at least weekly or before use by another infant. This requirement is not met as evidenced by: Based on interview, facility representative (S2) stated that C1 and C2 share the same play pen to sleep in because they have different sleep schedules which poses a potential health, safety or personal rights risk to persons in care.
CCR 102425(j)(1) · Type B
The provider shall supervise infants while they are sleeping and adhere to the following requirements: The provider shall physically check on the infant every 15 minutes. This requirement is not met as evidenced by: Based on interview, facility representative (S2) stated that she did not perform 15 minute sleep checks on sleeping infants, only utilizing a baby monitor device to listen to them which poses a potential health, safety or personal rights risk to persons in care.
HSC 1596.8662(b)(1) · Type B
(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on record review, staff 1 (S1) and staff 2 (S2) did not possess a current mandated reporter certification which poses/posed a potential health, safety or personal rights risk to persons in care.
CCR 102425(c) · Type B
An Individual Infant Sleeping Plan [LIC 9227 (3/20)] shall be completed for each infant up to 12 months of age the provider has in care and included in the infant's file at the facility. This requirement is not met as evidenced by: Based on review, child 1 (C1) and child 2 (C2) did not possess LIC9227 Individual Infant Sleeping Plans which poses a potential health, safety or personal rights risk to persons in care.
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Details
- Phone
- (707) 539-5028
- Area
- Santa Rosa, 95409
- License
- 493008329
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Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked November 2026.
State record
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, License ccld.dss.ca.gov
Full-size means licensed for 14 children, the most any Bay Area family home holds; 442 of Bay Area’s 466 licensed family homes are. Small is 10 to 13.