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San Jose · Licensed family home

Garcia Contreras, Lourdes

At a glance

  • Full-size family home, licensed for up to 14 children.

What the state has found

The state cited rules at 3 of its 4 licensing inspections since November 2021.

See each inspection

Licensing inspections

  • Apr 13, 20262 citations
    • CCR 102417(d)Type B
      • “(d) The home shall provide safe toys, play equipment and materials. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above. LPA observed a trampoline that had frayed material and broken plastic on the bottom that is a potential hazard for children. A slide from a nearby play structure was propped up to slide into the trampoline opening and not part of the manufacture's recommendations which poses/posed a potential health, safety or personal rights risk to persons in care.”

        CCR 102417(d)

    • CCR 102416.3(a)(6)Type B
      • “(a) Prior to making alterations or additions to a family child care home or grounds, the licensee shall notify the Department of the proposed changed, including, but not limited to, the following: (6) Any change from an area of the family child care home previously identified as "off limits" to an area where care and supervision will be provided to children in care. This requirement is not met as evidenced by: Based on observation and interview, the licensee did not comply with the section cited above LPA observed licensee changed the infant napping room to a previously reported off limits bedroom which poses/posed a potential health, safety or personal rights risk to persons in care.”

        CCR 102416.3(a)(6)

  • Jan 24, 202414 citations
    • CCR 102417(g)(4)Type A
      • “(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: (4) Poisons, detergents, cleaning compounds, medicines, firearms and other items which could pose a danger if readily available to children shall be stored where they are inaccessible to children. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above. LPA observed several razors and Clorox wipes accessible to children in bathroom used by children which poses an immediate health, safety or personal rights risk to persons in care.”

        CCR 102417(g)(4)

    • CCR 102425(j)(2)(C)Type A
      • “The provider shall supervise infants while they are sleeping and adhere to the following requirements: The provider shall check and document the following: Infants up to 12 month of age who are sleeping in a position other than on their back. This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above. LPA observed two infants sleeping on their tummies and do not have a Safe Sleep plan on file which poses an immediate health, safety or personal rights risk to persons in care.”

        CCR 102425(j)(2)(C)

    • CCR 102416.5(d)(1)Type A
      • “(d) For a Large Family Child Care Home, the maximum number of children for whom care may be provided at any one time when there is an assistant provider in the home, including children under age 10 who reside at the licensee's home and the assistant provider's children under age 10, shall be either: (1) Twelve children, no more than four of whom may be infants; or This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above. The facility was caring for four preschool children and five infants. Licensee was out of ratio which poses an immediate health, safety or personal rights risk to persons in care.”

        CCR 102416.5(d)(1)

    • CCR 102417(g)(9)(A)Type B
      • “(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: (9) Each family child care home shall have a written disaster plan of action prepared on a form approved by the Department. All children, age and ability permitting, and the provider, the assistant provider, and other members of the household, shall be instructed in their duties under the disaster plan. As their age and ability permit, newly enrolled children shall be informed promptly of their duties as required in the plan. (A) Each family child care home shall conduct fire drills and disaster drills at least once every six months. This requirement is not met as evidenced by: Based on interview, the licensee did not comply with the section cited above. Licensee did not have a fire and disaster drill log. Licensee stated she was not aware she needed to practice drills which poses/posed a potential health, safety or personal rights risk to persons in care.”

        CCR 102417(g)(9)(A)

    • CCR 102425(a)(3)Type B
      • “(a) There shall be one crib or play yard for each infant who is unable to climb out of the crib or play yard. (3) Mattresses shall be firm and covered with a fitted sheet that is appropriate to the mattress size, fits tightly on the mattress, and overlaps the underside of the mattress so it cannot be dislodged. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above. One infant had a blanket in the play yard in lieu of a fitted sheet which poses/posed a potential health, safety or personal rights risk to persons in care.”

        CCR 102425(a)(3)

    • HSC 1597.622(a)(1)Type B
      • “(1) Commencing September 1, 2016, a person shall not be employed or volunteer at a family day care home if he or she has not been immunized against influenza, pertussis, and measles. Each employee and volunteer shall receive an influenza vaccination between August 1 and December 1 of each year. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. LPA observed licensee assistant M. does not have immunization records on file which poses/posed a potential health, safety or personal rights risk to persons in care.”

        HSC 1597.622(a)(1)

    • CCR 102418(g)(1)Type B
      • “(g) The licensee shall document each child's immunizations as required by the California Code of Regulations, Title 17, Section 6070, and shall maintain such documentation for as long as the child is enrolled. (1) This requirement includes updating each child's PM 286 (6/95) when the child is due to receive required immunizations after enrollment in the family day care home. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. Child 3, 4, 5 and 7 immunization records need to be updated which poses/posed a potential health, safety or personal rights risk to persons in care.”

        CCR 102418(g)(1)

    • CCR 102421(b)Type B
      • “(b) The licensee shall maintain, in each child's record, a copy of the emergency information card as required in Section 102417(g)(7). This requirement is not met as evidenced by: Based on interview, the licensee did not comply with the section cited above. Two children (11 and 12) do not have files which poses/posed a potential health, safety or personal rights risk to persons in care.”

        CCR 102421(b)

    • CCR 102417(g)(7)Type B
      • “(7) An emergency information card shall be maintained for each child and shall include the child's full name, telephone number and location of a parent or other responsible adult to be contacted in an emergency, the name and telephone number of the child's physician and the parent's authorization for the licensee or registrant to consent to emergency medical care. This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above. Child 7, 11 and 12 are missing LIC627 which poses/posed a potential health, safety or personal rights risk to persons in care.”

        CCR 102417(g)(7)

    • CCR 102417(g)(8)Type B
      • “(8) Each family child care home shall have a current roster of children as specified in Health and Safety Code Section 1596.841. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. LPA did not observe a current roster of the children which poses/posed a potential health, safety or personal rights risk to persons in care.”

        CCR 102417(g)(8)

    • CCR 102419(d)(1)Type B
      • “(d) At the time of acceptance of each child into care, the licensee shall provide the child's parent or authorized representative with a copy of the notice Family Child Care Home Notification of Parent's Rights, LIC 995A (8/06), the Caregiver Background Check Process, LIC 995E (6/05), and the Family child Care Consumer Awareness Information, LIC 9212 (10/05). (1) The licensee shall request the child's parent or authorized representative to sign and date the bottom portion of the notice form LIC 995A (8/06), which acknowledges that the parent or authorized representative has received and read the LIC 995A. The bottom portion of this form must be kept in the child’s file as proof that the parent or authorized representative has been notified of his or her rights and received a copy of the Caregiver background Check Process, LIC 995E (6/05), and the Family Child Care Consumer Awareness Information, LIC 9212 (10/05). This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above. Child 2, 11 and 12 are missing LIC995 which poses/posed a potential health, safety or personal rights risk to persons in care.”

        CCR 102419(d)(1)

    • CCR 102417(m)(3)Type B
      • “(3) A file of affidavits signed by each parent with a child enrolled in the home. The affidavit shall state that the parent has been informed that the family child care home does not carry liability insurance or a bond according to standards established by the state. This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above. Two children (11 and 12) do not have files which poses/posed a potential health, safety or personal rights risk to persons in care.”

        CCR 102417(m)(3)

    • CCR 102425(c)Type B
      • “An Individual Infant Sleeping Plan [LIC 9227 (3/20)] shall be completed for each infant up to 12 months of age the provider has in care and included in the infant's file at the facility. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. Child 8, 9, 10 and 11 are missing LIC9227 which poses/posed a potential health, safety or personal rights risk to persons in care.”

        CCR 102425(c)

    • CCR 102425(j)(2)(D)Type B
      • “Documentation shall be maintained in the infant’s file and be available to the Department for review. Documentation shall include the following: This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above. Licensee did not have a Safe Sleep log for infants sleeping during visit which poses/posed a potential health, safety or personal rights risk to persons in care.”

        CCR 102425(j)(2)(D)

  • Nov 19, 2021Nothing cited
  • Nov 16, 20215 citations
    • CCR 102425(e)Type A
      • “No infant shall be forced to sleep, to stay awake, or to stay in the designated sleeping area. This requirement is not met as evidenced by: Based on LPA observation and interview, the licensee did not comply with the section cited above. Infant was asleep in off limit bedroom on a couch with the door closed. Licensee states infant won't nap with others and will wake up others so she naps infant in that room which poses an immediate health, safety or personal rights risk to persons in care.”

        CCR 102425(e)

    • CCR 102416.5(e)Type A
      • “(e) If no assistant provider is present at a Large Family Child Care Home, then the licensee shall comply with the capacity requirements for a Small Family Child Care Home as specified in subsections (b) and (c). This requirement is not met as evidenced by: Based on observation and record review the licensee did not comply with the section cited above. Licensee was alone with 4 infants and 3 pre school aged children while her assistant was on lunch which poses an immediate health, safety or personal rights risk to persons in care.”

        CCR 102416.5(e)

    • CCR 102425(j)(1)Type B
      • “The provider shall supervise infants while they are sleeping and adhere to the following requirements: The provider shall physically check on the infant every 15 minutes. This requirement is not met as evidenced by: Based on observation and record review interview, the licensee did not comply with the section cited above; Licensee did not check on children napping in bedrooms with closed doors this poses a potential health, safety or personal rights risk to persons in care.”

        CCR 102425(j)(1)

    • CCR 102425(c)Type B
      • “An Individual Infant Sleeping Plan [LIC 9227 (3/20)] shall be completed for each infant up to 12 months of age the provider has in care and included in the infant's file at the facility. This requirement is not met as evidenced by: Based on record review the licensee did not comply with the section cited above. Infants are misisng the Individual Sleeping Plan (LIC 9227) in their file this is a potential health, safety or personal rights risk to persons in care.”

        CCR 102425(c)

    • CCR 102425(c)(2)Type B
      • “An Individual Infant Sleeping Plan [LIC 9227 (3/20)] shall be completed for each infant up to 12 months of age the provider has in care and included in the infant's file at the facility. The Individual Infant Sleeping Plan [LIC 9227 (3/20)] shall be maintained in the infant’s file and shall be available to the Department for review. This requirement is not met as evidenced by: Based on observation and record review The Licensee has not began to utilize the LIC9227 form. This poses a potential risk to the Health, Safety or Personal Rights to children in care.”

        CCR 102425(c)(2)

The state cited rules at 3 of this home's 4 inspections. Most Bay Area family homes inspected 4 times had fewer: 94% of 753 had rules cited at 2 or fewer.

How all 753 Bay Area family homes inspected 4 times compare

Of the 753 Bay Area family homes the state inspected 4 times, how many of those inspections cited a rule:

  • None46%
  • 1 of 431%
  • 2 of 416%
  • 3 of 45%This home
  • All 41%
Read every record and the state’s reports

State record — California CDSS Community Care Licensing

Last visit
April 13, 2026
On file
4 visits since November 2021 — 1 cited nothing
Most serious
Type A — (g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: (4) Poisons, detergents, cleaning compounds, medicines, firearms and other items which could pose a danger if readily available to children shall be stored where they are inaccessible to children. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above. LPA observed several razors and Clorox wipes accessible to children in bathroom used by children which poses an immediate health, safety or personal rights risk to persons in care. · January 24, 2024

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

Apr 2026 Licensing visit 2 findings

Licensing visit · April 13, 2026

CCR 102417(d) · Type B

(d) The home shall provide safe toys, play equipment and materials. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above. LPA observed a trampoline that had frayed material and broken plastic on the bottom that is a potential hazard for children. A slide from a nearby play structure was propped up to slide into the trampoline opening and not part of the manufacture's recommendations which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 102416.3(a)(6) · Type B

(a) Prior to making alterations or additions to a family child care home or grounds, the licensee shall notify the Department of the proposed changed, including, but not limited to, the following: (6) Any change from an area of the family child care home previously identified as "off limits" to an area where care and supervision will be provided to children in care. This requirement is not met as evidenced by: Based on observation and interview, the licensee did not comply with the section cited above LPA observed licensee changed the infant napping room to a previously reported off limits bedroom which poses/posed a potential health, safety or personal rights risk to persons in care.

State report

Jan 2024 Licensing visit 14 findings

Licensing visit · January 24, 2024

CCR 102417(g)(4) · Type A

(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: (4) Poisons, detergents, cleaning compounds, medicines, firearms and other items which could pose a danger if readily available to children shall be stored where they are inaccessible to children. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above. LPA observed several razors and Clorox wipes accessible to children in bathroom used by children which poses an immediate health, safety or personal rights risk to persons in care.

CCR 102425(j)(2)(C) · Type A

The provider shall supervise infants while they are sleeping and adhere to the following requirements: The provider shall check and document the following: Infants up to 12 month of age who are sleeping in a position other than on their back. This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above. LPA observed two infants sleeping on their tummies and do not have a Safe Sleep plan on file which poses an immediate health, safety or personal rights risk to persons in care.

CCR 102416.5(d)(1) · Type A

(d) For a Large Family Child Care Home, the maximum number of children for whom care may be provided at any one time when there is an assistant provider in the home, including children under age 10 who reside at the licensee's home and the assistant provider's children under age 10, shall be either: (1) Twelve children, no more than four of whom may be infants; or This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above. The facility was caring for four preschool children and five infants. Licensee was out of ratio which poses an immediate health, safety or personal rights risk to persons in care.

CCR 102417(g)(9)(A) · Type B

(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: (9) Each family child care home shall have a written disaster plan of action prepared on a form approved by the Department. All children, age and ability permitting, and the provider, the assistant provider, and other members of the household, shall be instructed in their duties under the disaster plan. As their age and ability permit, newly enrolled children shall be informed promptly of their duties as required in the plan. (A) Each family child care home shall conduct fire drills and disaster drills at least once every six months. This requirement is not met as evidenced by: Based on interview, the licensee did not comply with the section cited above. Licensee did not have a fire and disaster drill log. Licensee stated she was not aware she needed to practice drills which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 102425(a)(3) · Type B

(a) There shall be one crib or play yard for each infant who is unable to climb out of the crib or play yard. (3) Mattresses shall be firm and covered with a fitted sheet that is appropriate to the mattress size, fits tightly on the mattress, and overlaps the underside of the mattress so it cannot be dislodged. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above. One infant had a blanket in the play yard in lieu of a fitted sheet which poses/posed a potential health, safety or personal rights risk to persons in care.

HSC 1597.622(a)(1) · Type B

(1) Commencing September 1, 2016, a person shall not be employed or volunteer at a family day care home if he or she has not been immunized against influenza, pertussis, and measles. Each employee and volunteer shall receive an influenza vaccination between August 1 and December 1 of each year. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. LPA observed licensee assistant M. does not have immunization records on file which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 102418(g)(1) · Type B

(g) The licensee shall document each child's immunizations as required by the California Code of Regulations, Title 17, Section 6070, and shall maintain such documentation for as long as the child is enrolled. (1) This requirement includes updating each child's PM 286 (6/95) when the child is due to receive required immunizations after enrollment in the family day care home. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. Child 3, 4, 5 and 7 immunization records need to be updated which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 102421(b) · Type B

(b) The licensee shall maintain, in each child's record, a copy of the emergency information card as required in Section 102417(g)(7). This requirement is not met as evidenced by: Based on interview, the licensee did not comply with the section cited above. Two children (11 and 12) do not have files which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 102417(g)(7) · Type B

(7) An emergency information card shall be maintained for each child and shall include the child's full name, telephone number and location of a parent or other responsible adult to be contacted in an emergency, the name and telephone number of the child's physician and the parent's authorization for the licensee or registrant to consent to emergency medical care. This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above. Child 7, 11 and 12 are missing LIC627 which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 102417(g)(8) · Type B

(8) Each family child care home shall have a current roster of children as specified in Health and Safety Code Section 1596.841. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. LPA did not observe a current roster of the children which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 102419(d)(1) · Type B

(d) At the time of acceptance of each child into care, the licensee shall provide the child's parent or authorized representative with a copy of the notice Family Child Care Home Notification of Parent's Rights, LIC 995A (8/06), the Caregiver Background Check Process, LIC 995E (6/05), and the Family child Care Consumer Awareness Information, LIC 9212 (10/05). (1) The licensee shall request the child's parent or authorized representative to sign and date the bottom portion of the notice form LIC 995A (8/06), which acknowledges that the parent or authorized representative has received and read the LIC 995A. The bottom portion of this form must be kept in the child’s file as proof that the parent or authorized representative has been notified of his or her rights and received a copy of the Caregiver background Check Process, LIC 995E (6/05), and the Family Child Care Consumer Awareness Information, LIC 9212 (10/05). This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above. Child 2, 11 and 12 are missing LIC995 which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 102417(m)(3) · Type B

(3) A file of affidavits signed by each parent with a child enrolled in the home. The affidavit shall state that the parent has been informed that the family child care home does not carry liability insurance or a bond according to standards established by the state. This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above. Two children (11 and 12) do not have files which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 102425(c) · Type B

An Individual Infant Sleeping Plan [LIC 9227 (3/20)] shall be completed for each infant up to 12 months of age the provider has in care and included in the infant's file at the facility. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. Child 8, 9, 10 and 11 are missing LIC9227 which poses/posed a potential health, safety or personal rights risk to persons in care.

CCR 102425(j)(2)(D) · Type B

Documentation shall be maintained in the infant’s file and be available to the Department for review. Documentation shall include the following: This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above. Licensee did not have a Safe Sleep log for infants sleeping during visit which poses/posed a potential health, safety or personal rights risk to persons in care.

State report

Nov 2021 Licensing visit nothing cited
Nov 2021 Licensing visit 5 findings

Licensing visit · November 16, 2021

CCR 102425(e) · Type A

No infant shall be forced to sleep, to stay awake, or to stay in the designated sleeping area. This requirement is not met as evidenced by: Based on LPA observation and interview, the licensee did not comply with the section cited above. Infant was asleep in off limit bedroom on a couch with the door closed. Licensee states infant won't nap with others and will wake up others so she naps infant in that room which poses an immediate health, safety or personal rights risk to persons in care.

CCR 102416.5(e) · Type A

(e) If no assistant provider is present at a Large Family Child Care Home, then the licensee shall comply with the capacity requirements for a Small Family Child Care Home as specified in subsections (b) and (c). This requirement is not met as evidenced by: Based on observation and record review the licensee did not comply with the section cited above. Licensee was alone with 4 infants and 3 pre school aged children while her assistant was on lunch which poses an immediate health, safety or personal rights risk to persons in care.

CCR 102425(j)(1) · Type B

The provider shall supervise infants while they are sleeping and adhere to the following requirements: The provider shall physically check on the infant every 15 minutes. This requirement is not met as evidenced by: Based on observation and record review interview, the licensee did not comply with the section cited above; Licensee did not check on children napping in bedrooms with closed doors this poses a potential health, safety or personal rights risk to persons in care.

CCR 102425(c) · Type B

An Individual Infant Sleeping Plan [LIC 9227 (3/20)] shall be completed for each infant up to 12 months of age the provider has in care and included in the infant's file at the facility. This requirement is not met as evidenced by: Based on record review the licensee did not comply with the section cited above. Infants are misisng the Individual Sleeping Plan (LIC 9227) in their file this is a potential health, safety or personal rights risk to persons in care.

CCR 102425(c)(2) · Type B

An Individual Infant Sleeping Plan [LIC 9227 (3/20)] shall be completed for each infant up to 12 months of age the provider has in care and included in the infant's file at the facility. The Individual Infant Sleeping Plan [LIC 9227 (3/20)] shall be maintained in the infant’s file and shall be available to the Department for review. This requirement is not met as evidenced by: Based on observation and record review The Licensee has not began to utilize the LIC9227 form. This poses a potential risk to the Health, Safety or Personal Rights to children in care.

State report

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Details

Phone
(408) 583-7871
Area
San Jose, 95125
License
434415579

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked November 2026.

State record

From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.

Details

Full-size means licensed for 14 children, the most any Bay Area family home holds; 442 of Bay Area’s 466 licensed family homes are. Small is 10 to 13.

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