South San Francisco · Licensed center
Friends to Parents, Inc.
At a glance
- Medium center, licensed for 51 children.
What the state has found
The state cited rules at 1 of its 3 licensing inspections since July 2022.
See each inspection
Licensing inspections
Jul 18, 20245 citations
CCR 101216.3(c)Type A
“101216.3: Teacher Child Ratio:(c) :Child development programs funded by the California Department of Education and operating under Title 5 of the California Code of Regulations are not required to meet the teacher-child ratios specified in (a) and (b) above. Title 5 staffing ratios shall apply in such centers." This requirement is not met by: Based on observation, interview, and record review, Facility did not comply with this section cited above as LPAs observed 12 toddlers with 2 staff members, which poses an imediate heath, safety or personal rights risk to persons in care.”
CCR 101216.3(c)
CCR 101439(g)Type B
“101439: Infant Care Center Fixtures, Furniture, Equipment and Supplies: (g) "Furniture shall be maintained in good repair and safe condition." This requirement is not met by: Based on observation and interview, Facility did not comply with this section cited above as LPA’s observed a larger crib in classroom 5 with an infant child inside of the crib with the latch lock faced forward and partially unlocked, which poses a potential Health, Safety or personal rights risk to persons in care.”
CCR 101439(g)
CCR101439.1(f)Type B
“101439.1:Infant Care Center Sleeping Equipment: (f) "Cribs shall be free from all loose articles and objects, including blankets and pillows." This requirement is not met by: Based on observation and interview, Facility did not comply with this section cited above. At approximately 9:15am, in the back side of classroom 5/8 (sleeping room), LPAs observed a pink blanket in one of the infant cribs with no infants present, which poses a potential Health, Safety or personal rights risk to persons in care.”
CCR101439.1(f)
CCR 101429(a)(2)(C)Type B
“101429(a): Responsibility for Providing Care and Supervision for Infants: (2) "Sleeping infant(s) shall be directly observed by sight and sound at all times...(C) Documentation shall be maintained... and be available to the Department for review. Documentation shall include the following:1. Date, 2. Infant’s name,.3. Time of each 15-minute check, 4. Initials of staff person who conducted each check." This requirement is not met by: Based on observation, interview, and record review, Facility did not comply with this section cited above as Sleep logs that were provided to LPA’s were from March 2024 and prior which poses a potential Health, Safety or personal rights risk to persons in care.”
CCR 101429(a)(2)(C)
CCR101416.3(b)Type B
“101416.3(b): Infant Care Aide Qualifications and Duties: "An infant care aide shall work under the direct supervision of the director, the assistant director or a fully qualified teacher, except as provided for in Section 101416.5(d)(1)." This requirement is not met by: Based on observation and interview, Facility did not comply with this section cited above. At approximately 9:35am, LPA’s observed an unqualified staff alone with a group of 3 infants leave the classroom which poses a potential Health, Safety or personal rights risk to persons in care.”
CCR101416.3(b)
- Mar 22, 2024Nothing cited
- Jul 6, 2022Nothing cited
The state cited rules at 1 of this center's 3 inspections. Most Bay Area centers inspected 3 times had fewer: 51% of 568 had none cited.
How all 568 Bay Area centers inspected 3 times compare
Of the 568 Bay Area centers the state inspected 3 times, how many of those inspections cited a rule:
- None51%
- 1 of 334%This center
- 2 of 312%
- All 33%
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- September 25, 2024
- On file
- 3 visits since July 2022 — 2 cited nothing · 4 complaint investigations
- Most serious
- Type A —
101216.3: Teacher Child Ratio:(c) :Child development programs funded by the California Department of Education and operating under Title 5 of the California Code of Regulations are not required to meet the teacher-child ratios specified in (a) and (b) above. Title 5 staffing ratios shall apply in such centers." This requirement is not met by: Based on observation, interview, and record review, Facility did not comply with this section cited above as LPAs observed 12 toddlers with 2 staff members, which poses an imediate heath, safety or personal rights risk to persons in care.
· July 18, 2024
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Jul 2024 Licensing visit 5 findings
Licensing visit · July 18, 2024
CCR 101216.3(c) · Type A
101216.3: Teacher Child Ratio:(c) :Child development programs funded by the California Department of Education and operating under Title 5 of the California Code of Regulations are not required to meet the teacher-child ratios specified in (a) and (b) above. Title 5 staffing ratios shall apply in such centers." This requirement is not met by: Based on observation, interview, and record review, Facility did not comply with this section cited above as LPAs observed 12 toddlers with 2 staff members, which poses an imediate heath, safety or personal rights risk to persons in care.
CCR 101439(g) · Type B
101439: Infant Care Center Fixtures, Furniture, Equipment and Supplies: (g) "Furniture shall be maintained in good repair and safe condition." This requirement is not met by: Based on observation and interview, Facility did not comply with this section cited above as LPA’s observed a larger crib in classroom 5 with an infant child inside of the crib with the latch lock faced forward and partially unlocked, which poses a potential Health, Safety or personal rights risk to persons in care.
CCR101439.1(f) · Type B
101439.1:Infant Care Center Sleeping Equipment: (f) "Cribs shall be free from all loose articles and objects, including blankets and pillows." This requirement is not met by: Based on observation and interview, Facility did not comply with this section cited above. At approximately 9:15am, in the back side of classroom 5/8 (sleeping room), LPAs observed a pink blanket in one of the infant cribs with no infants present, which poses a potential Health, Safety or personal rights risk to persons in care.
CCR 101429(a)(2)(C) · Type B
101429(a): Responsibility for Providing Care and Supervision for Infants: (2) "Sleeping infant(s) shall be directly observed by sight and sound at all times...(C) Documentation shall be maintained... and be available to the Department for review. Documentation shall include the following:1. Date, 2. Infant’s name,.3. Time of each 15-minute check, 4. Initials of staff person who conducted each check." This requirement is not met by: Based on observation, interview, and record review, Facility did not comply with this section cited above as Sleep logs that were provided to LPA’s were from March 2024 and prior which poses a potential Health, Safety or personal rights risk to persons in care.
CCR101416.3(b) · Type B
101416.3(b): Infant Care Aide Qualifications and Duties: "An infant care aide shall work under the direct supervision of the director, the assistant director or a fully qualified teacher, except as provided for in Section 101416.5(d)(1)." This requirement is not met by: Based on observation and interview, Facility did not comply with this section cited above. At approximately 9:35am, LPA’s observed an unqualified staff alone with a group of 3 infants leave the classroom which poses a potential Health, Safety or personal rights risk to persons in care.
Jul 2024 Complaint 1 of 2 allegations substantiated
Complaint · July 9, 2024
California decided each allegation separately.
Substantiated
- Daycare child sustained multiple bites while in care.
Unsubstantiated
- Staff do not provide adequate supervision to daycare children in care.
Substantiated: the state found it more likely than not that it happened. Unsubstantiated: the state could not tell whether it happened.
CCR 101223(a)(1) · Type B
101223(a)(1): Personal Rights(a): "The licensee shall ensure that each child is accorded the following personal rights: (1)To be accorded dignity in his/her personal relationships with staff and other persons" This requirement was not met as evidence by: Based on observation, interviews, and record review, the facility did not comply with the section cited above as a child sustained bites by peer while in care, which poses a potential Health, Safety, or Personal Rights to Persons in care.
ALLEGATION(S): Staff do not provide adequate supervision to daycare children in care. INVESTIGATION FINDINGS: On 9/25/24 at approximately at 8:45am, Licensing Program Analysts (LPAs) A. and T. conducted an unannounced subsequent site visit to the facility to deliver investigation findings in response to the above allegation that was made to the Child Care Licensing Division (CCLD) on 7/9/24. LPAs A. and T. met with Site Director, K.C.L. and discussed the purpose of the visit. During today’s visit, LPA conducted a health and safety inspection. Present during the inspection was Site Director and ten staff supervising twenty-seven children (9 infants and 18 toddlers). All adults present have fingerprint clearance and are associated to the facility. During the course of the investigation, LPAs conducted observations, gathered documents, and interviewed staff. Based on the information gathered it was determined that there is not sufficient evidence to say that staff did not provide adequate supervision to the children in care. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED. No deficiencies are being cited today under California Code of Regulations, Title 22. Appeal rights and a notice of site visit were discussed and provided to Director, K.C.L. Director was reminded that a Notice of Site visit (LIC 9213) must be posted for 30 consecutive days during the hours of operation after each site visit by a licensing representative F. to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted, and a copy of this report was provided to the Director, K.C.L. Unsubstantiated Estimated Days of Completion:
Mar 2024 Complaint Unsubstantiated
Complaint · March 15, 2024
ALLEGATION(S): Lack of supervision Staff handled a child inappropriately INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) A.M. met with facility representative for this closing complaint investigation. Purpose of visit explained. Information gathered and obtained; staff interviews conducted. No children's interviews conducted due to allegations happening in infant program and too young to be interviewed. Interviews conducted revealed that staff either have no knowledge of any child being left without supervision or have heard "rumors" of an incident in another classroom but could not provide any further details making the information "rumors." Staff also either had no knowledge of any child being treated in a rough manner or only stated there were rumors of an incident but had no direct observation or knowledge of it. It is unknown specifically which classroom/child/staff the allegation is in reference to, so there is not enough information. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. This report is reviewed with facility representative and a copy of this report must be made available for public review upon request. Notice of site visit shall remain posted for 30 days. Unsubstantiated Estimated Days of Completion:
Jun 2022 Complaint Unsubstantiated
Complaint · June 29, 2022
ALLEGATION(S): Staff yelled at day care children INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) A.M. met with facility representative for this closing complaint investigation. Purpose of visit explained. Information gathered and obtained; staff interviews conducted. No children's interviews conducted due to the alleged violations happened in the infant program and infants are too young to be interviewed. Interviews conducted revealed that staff do not yell at infants. If a baby is crying for an extended period of time, staff will check to see what may be wrong including if a diaper change is needed, if baby is hurt/in pain, hungry, etc. The infant will then be consoled and addressed and some times taken outside with a staff person for fresh air. Staff denied any other method of disciplinary nature is used on infants. There are occasions where an infant may sit on a staff persons lap for example during circle time etc. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. This report is reviewed with facility representative and a copy of this report must be made available for public review upon request. Notice of site visit shall remain posted for 30 days. Unsubstantiated Estimated Days of Completion:
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (650) 588-8212
- Address
- 2525 Wexford Avenue, South San Francisco, 94080
- License
- 410518833
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies, and who owns it. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked November 2026.
State record
The state’s licensing transparency data reports 4 complaint-related visit(s) to this facility, while 4 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=1, inconclusive=0, unsubstantiated=4, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=1. The state publishes no further detail for the difference.
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, Address, License ccld.dss.ca.gov
Medium means the middle half of Bay Area’s 439 licensed centers by state-licensed capacity: 31 to 75 children. Small is 8 to 30; large is 76 to 312.