Enlighten Preschool Green Valley

ALLEGATION(S): Personal Rights - Staff yelled at day care children Personal Rights - Staff did not allow children to engage in quiet play INVESTIGATION FINDINGS: On 8/13/2026, Licensing Program Analyst (LPA) A.Y. conducted an unannounced complaint investigation. LPA met with Director, C.L., to deliver the complaint allegations listed above. Present for today’s investigation were Director, (10) staff, and (0) children in care. During the course of the investigation, LPA interviewed Director, staff, children, and parents. LPA conducted observations, and reviewed supporting documents received. First allegation stated that staff yelled at day care children. It was reported that teachers would yell at children in care. Based on the result of the investigation, there were no indication that teachers were yelling at children that may violate the their personal rights. ***Continue Page 2*** Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Children receive injuries due to lack of supervision. INVESTIGATION FINDINGS: Licensing Program Analyst (LPA), M.K. met with Director, M.V. for an unannounced follow up complaint investigation. Purpose of today's investigation: deliver investigation findings. LPA conducted observations, reviewed staff files, interviewed staff and random parents during the investigation. LPA toured inside and outside areas of the facility during investigation. Based on interviews and observations during the investigation process, the department determines that children receive injuries while playing in play area or classrooms, but it is not due to lack of supervision. Therefore, it is concluded that although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. The allegation is UNSUBSTANTIATED. No Deficiency issued during today's investigation. **Continue on next Page** Unsubstantiated Estimated Days of Completion:

HSC 1596.8662(b)(1) · Type B

(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above for two out of five staff files reviewed as the general training was the only certificate on file, which poses a potential health, safety or personal rights risk to persons in care.

CCR 101226(e)(4)(B) · Type B

(4) Nonprescription medications may be administered without approval or instructions from the child's physician if all of the following conditions are met: (B) For each nonprescription medication, the licensee shall obtain, in writing, approval and instructions from the child's authorized representative for the administration of the medication to the child. This requirement is not met as evidenced by: Based on observation, interview, and record review, the licensee did not comply with the section cited above for one child (C1) who has an EpiPen and allergy medication on site without proper documentation, which poses a potential health, safety or personal rights risk to persons in care.

ALLEGATION(S): Staff inappropriately handled day care children. Staff threatened day care child. Staff yelled at day care children. Staff did not adequately supervise day care children. INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) J.C. met with C.L., Interim Director and W.L., V.P. representative, to conduct an unannounced follow-up complaint investigation and deliver investigation findings. LPA toured indoor and outdoor areas of the faciity. LPA observed ratio of staff with the children were in compliance. The investigation of the complaint allegation listed in this complaint was conducted by LPA J.C. Based on evidence gathered, including record/document reviews, and interviews completed for the complaint investigation, it is concluded that although the allegations noted on this complaint may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. The allegations are thus UNSUBSTANTIATED. Exit interview conducted and report was reviewed with C.L. and W.L., Licensee Representatives. A notice of site visit was given and must remain posted for 30 days. Unsubstantiated Estimated Days of Completion: