Public records from California CDSS Community Care Licensing, shown in full.
ALLEGATION(S): Staff handled daycare children in a rough manner INVESTIGATION FINDINGS: Licensing Program Analyst(LPA) Mandeep Kaur met with Site Director, Stefanie Alamo, Licensee representative Kylee Nguyen and Enrollment Director, Antonio Labrador for an unannounced follow up complaint investigation. Purpose of today's investigation: deliver investigation findings. LPA conducted observations, interviewed staff, random parents and random children during the investigation. LPA toured inside and outside areas of the facility during investigation. Based on interviews during the investigation process, it is concluded that although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. The allegation is UNSUBSTANTIATED. No Deficiency issued during today's investigation. Appeal rights provided. **Continue on next Page** Unsubstantiated Estimated Days of Completion:
ALLEGATION(S): Lack of supervision resulting in child being injured. Staff do not treat children with respect. INVESTIGATION FINDINGS: Licensing Program Analyst(LPA) Mandeep Kaur met with Site Director, Stefanie Alamo, Licensee representative Kylee Nguyen and Enrollment Director, Antonio Labrador for an unannounced follow up complaint investigation. Purpose of today's investigation: deliver investigation findings. LPA conducted observations, interviewed staff, random parents and random children during the investigation. LPA toured inside and outside areas of the facility during investigation. Based on interviews during the investigation process, it is concluded that although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. The allegation is UNSUBSTANTIATED. No Deficiency issued during today's investigation. Appeal rights provided. **Continue on next Page** Unsubstantiated Estimated Days of Completion:
ALLEGATION(S): Staff use inappropriate items that can be harmful to infants. INVESTIGATION FINDINGS: Licensing Program Analysts (LPAs) Mandeep Kaur and Angela Luz met with Site Director, Stefanie Alamo, Licensee representative Kylee Nguyen and Enrollment Director, Antonio Labrador for an unannounced follow up complaint investigation. Purpose of today's investigation: deliver investigation findings. LPA Kaur conducted observations, reviewed staff files and children files, interviewed staff and random parents during the investigation. LPA Kaur toured inside and outside areas of the facility during investigation. Licensee representative stated that pom pom is being used during one on one supervision activity in the classroom. Based on interviews and observations during the investigation process, it is concluded that although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. The allegation is UNSUBSTANTIATED. No Deficiency issued during today's investigation. **Continue on next Page** Unsubstantiated Estimated Days of Completion:
The state’s licensing transparency data reports 5 complaint-related visit(s) to this facility, while 3 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=0, inconclusive=0, unsubstantiated=4, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=0. The state publishes no further detail for the difference.
Responsibility for Providing Care and Supervision: (a)The licensee shall provide care and supervision as necessary to meet the children's needs.(1)No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: Based on interviews, staff(S1) left the child(C1) unsupervised without any teacher present in the Toddler 1 classroom after changing their diaper, which poses an immediate risk to the health, safety, and personal rights of children in care.
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