San Leandro · Licensed center
Creative World
At a glance
- Medium center, licensed for 32 children.
What the state has found
The state cited rules at 6 of its 20 licensing inspections since November 2021.
See each inspection
Licensing inspections
- Jun 25, 2026Nothing cited
- Jun 23, 2026Nothing cited
Sep 10, 20252 citations
CCR 101229(a)(1)Type A
“101229(a)(1)Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1)No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: Based on observations made by LPA P. as well as LPA M. and C. of children being left in classrooms unsupervised by an adult. This poses an immediate health and safety risk.”
CCR 101229(a)(1)
CCR 101212(d)(1)(C)Type B
“Reporting requirements: CCR 101212(d)(1)(C) (d)Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information specified in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event. (1)Events reported shall include the following: (C)Any unusual incident or child absence that threatens the physical or emotional health or safety of any child. This requirement was not as evidenced by: Based on interviews and physical evidence received C1 sustained an injury resulting in hair loss that was not reported by the facility. This poses a potential health and safety risk to children in care.”
CCR 101212(d)(1)(C)
Jun 12, 20251 citation
CCR 101206(a)(1)(c)Type B
“101206 Revocation or Suspension of License (a)The Department has the authority to suspend or revoke a license on any of the grounds specified in Health and Safety Code Section 1596.885. (1)Health and Safety Code Section 1596.885 provides:(c) Conduct which is inimical to the health, morals, welfare or safety of either an individual in or receiving services from the facility or the people of this state. This requirement has not been met as evidenced by information obtained from interviews, indicating that based on interviews, record reviews, and observations the facility did not comply with section cited above as the owner has given information and direction to staff that contradicts Licensing regulations, which poses a potential risk to the health and safety of children in care.”
CCR 101206(a)(1)(c)
- Apr 8, 2025Nothing citedDeficiency Dismissed
- Apr 2, 2025Nothing cited
- Aug 27, 2024Nothing cited
- Jul 31, 2024Nothing cited
- Jul 12, 2024Nothing cited
- Jun 26, 2024Nothing cited
Jun 12, 20243 citations
HSC 1596.955(a)(3)Type A
“1596.955(a)(3) A ratio of six children to each teacher is maintained for all children in attendance at the toddler program. An aide who is participating in on-the-job training may be substituted for a teacher when directly supervised by a fully qualified teacher. This requirement was not met as evidenced by: LPAs observed two (2) aides supervising nine (9) toddlers without the direct supervision of a fully qualified teacher. Facility was previously cited twice for the same citation. This now poses an immediate risk to the health and safety of the children in care.”
HSC 1596.955(a)(3)
CCR101223(a)Type A
“101223(a)The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by: evidence was obtained showing children were present during a flood where children were exposed to unsanitary standing water inside of the facility. This provides an immediate risk to the health and safety of the children in care.”
CCR101223(a)
CCR 101212(a)Type B
“101212(a) Each licensee or applicant shall furnish to the Department reports as required by the Department including, but not limited to, the following...: This requirement was not met as evidenced by: Facility staff did not send the Department an Unusual Incident report for the flooding that occured on 2/22/2024. This poses a potential risk to the health and safety and/or personal rights to the children in care.”
CCR 101212(a)
Apr 8, 20242 citations
CCR 101216.3(a)Type B
“101216.3: Teacher-Child Ratio (a) There shall be a ratio of one teacher visiually observing and supervising no more than 12 children in attendance. This requirement was not met as evidenced by: During today's visit, LPAs observed two aides supervising 15 children alone without the direct supervision of a fully qualified teacher which poses a potential risk to the health, safety, or personal rights to children in care.”
CCR 101216.3(a)
CCR101216.3(a)(2)Type B
“101216.3: Teacher-Child Ratio (a)(2) Whenever children are engaged in activities away from the center, no teacher shall be in charge of a group of more tha 12 children. This requirement was not met as evidenced by: During today's visit, LPAs observed two aides supervising 15 children alone without the direct supervision of a fully qualified teacher on a walking field trip away from the center which poses a potential risk to the health, safety, or personal rigths to children in care.”
CCR101216.3(a)(2)
- Mar 6, 2024Nothing cited
Jan 24, 20242 citations
CCR 101216.3(a)Type B
“101216.3: Teacher-Child Ratio (a) There shall be a ratio of one teacher visiually observing and supervising no more than 12 children in attendance. This requirement was not met as evidenced by: During the visit, LPAs observed one teacher's assistant left alone in a classroom with 13 children which poses a potential risk to the health, safety, or personal rights to children in care.”
CCR 101216.3(a)
CCR101216(g)(2)Type B
“101216: Personnel Requirements (g)(2) All personnel shall have a health-screening report signed by the person performing the screening. This requirement was not met as evidenced by: During record review, LPAs U. & P. found that some staff members did not have a complete Health Screening Report (LIC 503) form in their personnel file which poses a potential risk to the health, safety, or personal rights to children in care.”
CCR101216(g)(2)
- Oct 4, 2023Nothing cited
- Nov 4, 2022Nothing cited
Aug 11, 20222 citations
HSC 1596.8662(b)(1)Type B
“1596.8662 (b)(1)On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement has not been met as evidenced by: Based on file reviews 4 staff(S1, S2, S3 and S4) members did not have a valid mandated reporter certificate in their facility staff file.This poses a potential health, safety and personal rights risk to children in care.”
HSC 1596.8662(b)(1)
CCR101216(g)(2)Type B
“101216 (g)(2) Personnel Requirements All personnel, including the licensee, administrator and volunteers, shall be in good health ... capable of performing assigned tasks. (2)Each person specified in (g) above shall have a health-screening report signed by the person performing the screening. This requirement is not met as evidenced by: Based on file reviews conducted by LPA and LPM all 7 staff members did not have an LIC 503 Health Screening form signed by a physician located in their file. This poses a potential health, safety and personal rights risk to children in care.”
CCR101216(g)(2)
- Jul 27, 2022Nothing cited
- Jul 26, 2022Nothing cited
- Nov 5, 2021Nothing cited
The state cited rules at 6 of this center's 20 inspections. Most Bay Area centers inspected 10 or more times had rules cited at some but not all of theirs, as this center did: 100% of 89.
How all 89 Bay Area centers inspected 10 or more times compare
Of the 89 Bay Area centers the state inspected 10 or more times, how many of those inspections cited a rule:
- Some100%This center
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- June 25, 2026
- On file
- 20 visits since November 2021 — 14 cited nothing · 12 complaint investigations
- Most serious
- Type A —
101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights:(1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement was not met as evidenced by: Based on interviews, video footage, and record review, it was found that S5 inappropriately spoke to C1 by yelling as well as handled them roughly. This posed an immediate health and safety risk to children in care.
· February 5, 2026
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Feb 2026 Complaint Unsubstantiated
Complaint · February 11, 2026
ALLEGATION(S): Staff member worked while under the influence of alcohol, impairing their ability to provide adequate care and supervision, which presents a risk to children in care. INVESTIGATION FINDINGS: Licensing Program Analysts (LPA’s) K.M. and D.C., conducted an unannounced inspection in order to deliver findings on the complaint investigation for the above allegation. LPA's met with the Director, A.C. to discuss complaint allegation finding. It was alleged that a staff member worked while under the influence of alcohol, impairing their ability to provide adequate care and supervision, which presents a risk to children in care. Based on LPAs observations, record reviews, and interviews which were conducted. The allegation may have happened or is valid, but there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview conducted and a copy of this report and appeal rights were reviewed and provided to Director, A. Notice of Site visit was observed to be posted and shall remain posted for 30 days. No deficiencies were issued today under Title 22 Division 12 of the California Code of Regulations. Unsubstantiated Estimated Days of Completion:
Jan 2026 Complaint Substantiated
Complaint · January 28, 2026
CCR 101223(a)(1) · Type A
101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights:(1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement was not met as evidenced by: Based on interviews, video footage, and record review, it was found that S5 inappropriately spoke to C1 by yelling as well as handled them roughly. This posed an immediate health and safety risk to children in care.
Jan 2026 Complaint Substantiated
Complaint · January 13, 2026
CCR 101227(a)(1) · Type B
101227 Food Services (a) In child care centers providing meals to children, the following shall apply: (1) All food shall be safe and of the quality and in the quantity necessary to meet the needs of the children. Each meal shall include, at a minimum, the amount of food components as specified by Title 7, Code of Federal Regulations, Part 226.20, (Revised January 1, 1990) Requirements for Meals, for the age group served. All food shall be selected, stored, prepared and served in a safe and healthful manner. This requirement was not met as evidenced by: Based on observations, and interviews the facility did not accomodate children's request for additional servings. This poses a potential health and safety risk to children in care.
Sep 2025 Licensing visit 2 findings
Licensing visit · September 10, 2025
CCR 101229(a)(1) · Type A
101229(a)(1)Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1)No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: Based on observations made by LPA P. as well as LPA M. and C. of children being left in classrooms unsupervised by an adult. This poses an immediate health and safety risk.
CCR 101212(d)(1)(C) · Type B
Reporting requirements: CCR 101212(d)(1)(C) (d)Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information specified in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event. (1)Events reported shall include the following: (C)Any unusual incident or child absence that threatens the physical or emotional health or safety of any child. This requirement was not as evidenced by: Based on interviews and physical evidence received C1 sustained an injury resulting in hair loss that was not reported by the facility. This poses a potential health and safety risk to children in care.
Sep 2025 Complaint Unsubstantiated
Complaint · September 5, 2025
ALLEGATION(S): The licensee did not ensure the facility was kept safe and sanitary for individuals in the facility. INVESTIGATION FINDINGS: Licensing Program Analysts (LPAs) K.M. and D.C., conducted an unannounced inspection to deliver findings on the complaint investigation for the above allegation. LPA’s met with the Director, A.C. to discuss complaint allegations findings. Present in the facility are 21 children, with 4 staff uncluding the director. The allegation that the licensee did not ensure the facility was kept safe and sanitary for the individuals in care was investigated through interviews, observations, and review of documentation. There is an ongoing investigation with the City of San Leandro regarding facility conditions, which remains pending. A report from a licensed plumber, dated 12/13/25, indicates that there is a noticeable odor and issues contributing to the smell within the facility; however, the report does not specify whether these issues were caused by neglect or oversight on the part of the licensee. Report Continued on 9099C... Unsubstantiated Estimated Days of Completion:
Jul 2025 Complaint Unsubstantiated
Complaint · July 31, 2025
ALLEGATION(S): Children are not adequately fed. Child injured due to lack of supervision. INVESTIGATION FINDINGS: Licensing Program Analysts (LPAs) M. and C. conducted an unannounced inspection in order to deliver findings on the complaint investigation for the above allegation. LPA M. met with the Director, A.C. to discuss complaint allegations findings. It was alleged that children are not being fed proper portion sizes for meals and remain hungry after meals and snacks. Based on LPAs observations and interviews which were conducted. The allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview conducted and a copy of this report and appeal rights were reviewed and provided to Director, A. Unsubstantiated Estimated Days of Completion: Licensing Program Analysts (LPAs) M. and C. conducted an unannounced inspection in order to deliver findings on the complaint investigation for the above allegation. LPA M. met with the Director, A.C. to discuss complaint allegations findings. It was alleged that a child was injured by another child due to lack of supervision. Although the injury did occur, LPAs were unable to determine whether the injury occurred due to lack of supervision. Based on LPAs observations, record reviews, and interviews which were conducted. The allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview conducted and a copy of this report and appeal rights were reviewed and provided to Director, A.C. Unsubstantiated Estimated Days of Completion:
Jun 2025 Complaint 3 of 4 allegations substantiated
Complaint · June 12, 2025
California decided each allegation separately.
Substantiated
- Facility commingles preschool children with toddler children
- Facility out of ratio
- Facility allows children not enrolled to be present in care
Unsubstantiated
- Facility is over capacity
Substantiated: the state found it more likely than not that it happened. Unsubstantiated: the state could not tell whether it happened.
CCR 101216.3(a)(b) · Type B
101216.3(a)(b) Teacher-Child Ratio (a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance. (b) The licensee may use teacher aides in a teacher-child ratio of one teacher and one aide for every 15 children in attendance. This requirement was not met as evidenced by: Based on observations made 8/6/2025 the facility was out of compliance with having S5 and S6 alone with 27 children while other staff were outside of classrooms. This poses a potential health and safety risk to children in care.
CCR 101161(a) · Type B
101161(a) Limitations on Capacity (a) A licensee shall not operate a childcare center beyond the conditions and limitations specified on the license, including the capacity limitation. This requirement was not met as evidenced by: Based on observation and interviews, the licensee allowed children who were identified as being enrolled at another licensed facility to be present at this facility. This poses a potential health and safety risk to children in care.
CCR 101216.4(a)(2) · Type B
101216.4 PRESCHOOL PROGRAM WITH TODDLER COMPONENT (a) Licensees serving preschool-age children may create a special program component for children who are between 18 months and 36 months of age. The provisions of Sections 101151 through 101239.2 shall apply for children over 24 months, in addition to those specified in Health and Safety Code section 1596.955. The provisions of Sections 101351 through 101439.1 shall apply for children between the ages of 18 and 24 months participating in a preschool toddler component, in addition to those specified in Health and Safety Code section 1596.955. (2)The toddler program shall be conducted in areas physically separate from those used by older or younger children. Space planning and usage for the toddler component shall be governed by the provisions of Section 101438.3. Plans to alternate use of outdoor play space must be approved by the Department. This requirement was not met as evidenced by: Based on interviews and documentation received it was found that the facility will commingle the preschool program with the toddler program when they are "short staffed." This poses a potential health and saftey risk to children in care.
Jun 2025 Licensing visit 1 finding
Licensing visit · June 12, 2025
CCR 101206(a)(1)(c) · Type B
101206 Revocation or Suspension of License (a)The Department has the authority to suspend or revoke a license on any of the grounds specified in Health and Safety Code Section 1596.885. (1)Health and Safety Code Section 1596.885 provides:(c) Conduct which is inimical to the health, morals, welfare or safety of either an individual in or receiving services from the facility or the people of this state. This requirement has not been met as evidenced by information obtained from interviews, indicating that based on interviews, record reviews, and observations the facility did not comply with section cited above as the owner has given information and direction to staff that contradicts Licensing regulations, which poses a potential risk to the health and safety of children in care.
Under Appeal
Apr 2025 Complaint Substantiated
Complaint · April 4, 2025
CCR 101229(a)(1) · Type A
101229(a)(1) Responsibility for Providing Care and Supervision (a)(1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement is not met as evidenced by: Based on Staff and Parent interviews conducted. Staff and Parents indicated that there were two children that were left behind at Chuck E Cheese
Jun 2024 Licensing visit 3 findings
Licensing visit · June 12, 2024
HSC 1596.955(a)(3) · Type A
1596.955(a)(3) A ratio of six children to each teacher is maintained for all children in attendance at the toddler program. An aide who is participating in on-the-job training may be substituted for a teacher when directly supervised by a fully qualified teacher. This requirement was not met as evidenced by: LPAs observed two (2) aides supervising nine (9) toddlers without the direct supervision of a fully qualified teacher. Facility was previously cited twice for the same citation. This now poses an immediate risk to the health and safety of the children in care.
Under Appeal
CCR101223(a) · Type A
101223(a)The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by: evidence was obtained showing children were present during a flood where children were exposed to unsanitary standing water inside of the facility. This provides an immediate risk to the health and safety of the children in care.
Under Appeal
CCR 101212(a) · Type B
101212(a) Each licensee or applicant shall furnish to the Department reports as required by the Department including, but not limited to, the following...: This requirement was not met as evidenced by: Facility staff did not send the Department an Unusual Incident report for the flooding that occured on 2/22/2024. This poses a potential risk to the health and safety and/or personal rights to the children in care.
Jun 2024 Complaint Substantiated
Complaint · June 10, 2024
ALLEGATION(S): Staff does not keep facility free from odor. INVESTIGATION FINDINGS: On 6/12/24 at 8:49 AM Licensing Program Analyst (LPA) M.M. conducted an unannounced inspection for a complaint investigation. LPAs M.P. and C.U. was present for a case management inspection. LPAs met with facility staff and informed her the purpose of the inspection. Facility staff provided LPA a tour of the facility inside and out. There were 26 children and 3 staff members and 2 miner aids in care at the time of the inspection. At 10 AM LPA was met with owner E.D. Allegation:Staff does not keep facility free from odor. .Based on LPAs interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation of Staff does not keep facility free from odor. is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 Chapter 1 Article 06.section 101223(a)(2) Personal rights, are being cited on the attached LIC 9099D. cont 9099-C Substantiated Estimated Days of Completion:
CCR 101223(a)(2) · Type A
(a) The licensee shall ensure that each child is accorded the following personal rights: :(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by: Based on observations made by LPAs, a strong, concerning, unknnown odor was detected being present inside of the facility. Due to the unknown and strong nature of the odor, it is determined that this is an immediate risk to the health, safety, or personal rights to children in care.
Apr 2024 Licensing visit 2 findings
Licensing visit · April 8, 2024
CCR 101216.3(a) · Type B
101216.3: Teacher-Child Ratio (a) There shall be a ratio of one teacher visiually observing and supervising no more than 12 children in attendance. This requirement was not met as evidenced by: During today's visit, LPAs observed two aides supervising 15 children alone without the direct supervision of a fully qualified teacher which poses a potential risk to the health, safety, or personal rights to children in care.
Under Appeal
CCR101216.3(a)(2) · Type B
101216.3: Teacher-Child Ratio (a)(2) Whenever children are engaged in activities away from the center, no teacher shall be in charge of a group of more tha 12 children. This requirement was not met as evidenced by: During today's visit, LPAs observed two aides supervising 15 children alone without the direct supervision of a fully qualified teacher on a walking field trip away from the center which poses a potential risk to the health, safety, or personal rigths to children in care.
Under Appeal
Jan 2024 Licensing visit 2 findings
Licensing visit · January 24, 2024
CCR 101216.3(a) · Type B
101216.3: Teacher-Child Ratio (a) There shall be a ratio of one teacher visiually observing and supervising no more than 12 children in attendance. This requirement was not met as evidenced by: During the visit, LPAs observed one teacher's assistant left alone in a classroom with 13 children which poses a potential risk to the health, safety, or personal rights to children in care.
CCR101216(g)(2) · Type B
101216: Personnel Requirements (g)(2) All personnel shall have a health-screening report signed by the person performing the screening. This requirement was not met as evidenced by: During record review, LPAs U. & P. found that some staff members did not have a complete Health Screening Report (LIC 503) form in their personnel file which poses a potential risk to the health, safety, or personal rights to children in care.
Jan 2024 Complaint Substantiated
Complaint · January 16, 2024
CCR 101223(a)(3) · Type B
101223(a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain,...or other actions of a punitive nature...This requirement was not met as evidenced by Through LPAs investigation it was found that child(ren) in care had been hit by facility staff. This presents a potential risk to the health and safety of the children in care.
Under Appeal
CCR 101216(h) · Type B
101216(h) Personnel that pose a threat to the health and safety of children shall be relieved of their duties. This requiremnt was not met as evidenced by, through LPAs investigation it was found that facility staff were required to work at the facility with the children when they were ill. This presents a potential risk to the health and saftey of the children in care.
Under Appeal
CCR 101223(a)(1) · Type B
101223 (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement was not met as evidenced by: LPA's observed facility staff speaking to the children in care with inappropriate words and a harsh tones. This presents a potential risk to the health and safety of the children in care.
CCR 101216.2(e) · Type B
101216.2(e) An aide shall work only under the direct supervision of a teacher. This requirement was not evidenced met as evidenced by: Through record review and observation it was found that 3 staff members were supervising children alone without direct supervision of a teacher. Staff does not have record of transcript or permit on file verifying the ability to be left alone with the children in care. This presents a potential risk to the health and safety of the children in care.
Showing 25 of 31 records. The rest are in the state record linked above.
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Details
- Phone
- (510) 567-3733
- Address
- 14830 Washington Ave, San Leandro, 94578
- License
- 015700527
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Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked November 2026.
State record
The state’s licensing transparency data reports 17 complaint-related visit(s) to this facility, while 14 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=15, inconclusive=0, unsubstantiated=5, unfounded=CONFIDENTIAL, Type A citations=3, Type B citations=10. The state publishes no further detail for the difference.
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, Address ccld.dss.ca.gov
Medium means the middle half of Bay Area’s 439 licensed centers by state-licensed capacity: 31 to 75 children. Small is 8 to 30; large is 76 to 312.