Richmond · Licensed family home
Coutee, Betty
At a glance
- Full-size family home, licensed for up to 14 children.
What the state has found
The state cited rules at 2 of its 4 licensing inspections since May 2023.
See each inspection
Licensing inspections
- Aug 22, 2025Nothing cited
- Sep 26, 2023Nothing cited
Aug 17, 20232 citations
CCR 102417(g)(9)Type B
“(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: (9) Each family child care home shall have a written disaster plan of action prepared on a form approved by the Department. All children, age and ability permitting, and the provider, the assistant provider, and other members of the household, shall be instructed in their duties under the disaster plan. As their age and ability permit, newly enrolled children shall be informed promptly of their duties as required in the plan. This requirement is not met as evidenced by: Licensee did not have an Emergency Disaster Plan during the inspection which poses a potential risk to the health and safety of children in care.”
CCR 102417(g)(9)
CCR 102423(a)(1)Type B
“(a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following: (1) To be treated with dignity in his/her personal relationship with staff and other persons. This requirement is not met as evidenced by: Based on LPAs observation, the licensee did not comply with the section cited above. During the inspection LPA observed licensee's assistant speaking to the children in a loud and harsh tone which poses a potential risk to the personal rights of children in care.”
CCR 102423(a)(1)
May 17, 20231 citation
CCR 102423(a)(2)Type A
“Personal Rights. Each child shall be accorded safe, healthful and comfortable accommodations, furnishing and equipment. Licensee allowed an unauthorized adult to pick up a child from school without permission from the parents. Licensee allowed a child to be picked by an unauthorized individual from school. This poses an immediate health and safety risk to the children in care.”
CCR 102423(a)(2)
The state cited rules at 2 of this home's 4 inspections. Most Bay Area family homes inspected 4 times had fewer: 78% of 753 had rules cited at 1 or none.
How all 753 Bay Area family homes inspected 4 times compare
Of the 753 Bay Area family homes the state inspected 4 times, how many of those inspections cited a rule:
- None46%
- 1 of 431%
- 2 of 416%This home
- 3 of 45%
- All 41%
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- August 22, 2025
- On file
- 4 visits since May 2023 — 2 cited nothing · 3 complaint investigations
- Most serious
- Type A —
Personal Rights. Each child shall be accorded safe, healthful and comfortable accommodations, furnishing and equipment. Licensee allowed an unauthorized adult to pick up a child from school without permission from the parents. Licensee allowed a child to be picked by an unauthorized individual from school. This poses an immediate health and safety risk to the children in care.
· May 17, 2023
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Jul 2024 Complaint Substantiated
Complaint · July 8, 2024
CCR 102423(a)(2) · Type B
(a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following: (2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. Based on observation and interview, licensee did not comply with the above allegation, by having a dog accessible to children and that bit a child, which poses a potential risk to the Health, Safety and Personal Rights of children in care.
Aug 2023 Licensing visit 2 findings
Licensing visit · August 17, 2023
CCR 102417(g)(9) · Type B
(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: (9) Each family child care home shall have a written disaster plan of action prepared on a form approved by the Department. All children, age and ability permitting, and the provider, the assistant provider, and other members of the household, shall be instructed in their duties under the disaster plan. As their age and ability permit, newly enrolled children shall be informed promptly of their duties as required in the plan. This requirement is not met as evidenced by: Licensee did not have an Emergency Disaster Plan during the inspection which poses a potential risk to the health and safety of children in care.
CCR 102423(a)(1) · Type B
(a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following: (1) To be treated with dignity in his/her personal relationship with staff and other persons. This requirement is not met as evidenced by: Based on LPAs observation, the licensee did not comply with the section cited above. During the inspection LPA observed licensee's assistant speaking to the children in a loud and harsh tone which poses a potential risk to the personal rights of children in care.
May 2023 Licensing visit 1 finding
Licensing visit · May 17, 2023
CCR 102423(a)(2) · Type A
Personal Rights. Each child shall be accorded safe, healthful and comfortable accommodations, furnishing and equipment. Licensee allowed an unauthorized adult to pick up a child from school without permission from the parents. Licensee allowed a child to be picked by an unauthorized individual from school. This poses an immediate health and safety risk to the children in care.
Mar 2023 Complaint 1 of 2 allegations substantiated
Complaint · March 30, 2023
California decided each allegation separately.
Substantiated
- Personal Rights - Licensee did not prevent an animal from biting a daycare child
Unsubstantiated
1 allegation
Substantiated: the state found it more likely than not that it happened. Unsubstantiated: the state could not tell whether it happened.
CCR 102423(a)(4) · Type B
Personal Rights To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including, but not limited to: interference with eating, sleeping or toileting; or withholding shelter, clothing, medication or aids to physical functioning. Licensee's dog bit three individuals at the facility. This poses an potential risk to the health and safety of children in care.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (510) 860-3261
- Area
- Richmond, 94801
- License
- 073405971
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked November 2026.
State record
The state’s licensing transparency data reports 3 complaint-related visit(s) to this facility, while 2 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=2, inconclusive=0, unsubstantiated=1, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=2. The state publishes no further detail for the difference.
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, License ccld.dss.ca.gov
Full-size means licensed for 14 children, the most any Bay Area family home holds; 442 of Bay Area’s 466 licensed family homes are. Small is 10 to 13.