Contra Costa Co. Child Start - Los Nogales Center

ALLEGATION(S): Staff do not meet child's toileting needs INVESTIGATION FINDINGS: Licensing Program Analysts (LPAs) C.A. and L.B. conducted an unannounced visit to deliver findings on the above allegation. During the investigation, LPA conducted interviews. LPA received conflicting information. It was reported by another party that child's toileting needs are not being met. During interviews staff stated that all children are encouraged to use the restroom. There are times that some children refuse to use the restroom. Staff also stated that children are changed when their clothes are soiled. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated. Exit interview and report reviewed with K.V. Notice of Site visit was provided and must be posted for 30 days. Unsubstantiated Estimated Days of Completion:

CCR 101223(a)(3) · Type A

101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: 3) To be free from corporal or unusual punishment, infliction of pain... intimidation...or other actions of a punitive nature. This requirement has not been met as evidenced by: Based on interviews and... record review, the licensee did not comply with the section cited above when staff was observed on video aggresively handling a child by restraining a child with their arms and legs, pulling and grabbing child by the wrist which poses an immediate risk to the health, safety or personal rights of children in care.

CCR 101229(a)(1) · Type A

Responsibility for Providing Care and Supervision. The licensee shall provide care and supervision as necessary to meet the children's needs.No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: During transition child was left on the play yard without supervision which is an immediate risk to the health and safety of children in care.

ALLEGATION(S): Staff told parent how bad child was in front of child INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) C.A. conducted an unannounced visit regarding the above allegation. LPA met with Site Supervisor K.V. It was reported by another party that during pick up, the Site Supervisor informed a parent that their child was bad. It was also reported that this was done in front of the child in a loud tone. Site Supervisor denies telling a parent that their child was bad and also denies using a loud tone. During the investigation LPA conducted interviews. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated. Notice of Site Visit was provided and must be posted for 30 days Exit interview and report reviewed with K.V. Unsubstantiated Estimated Days of Completion:

CCR 101223(a)(2) · Type B

Personal Rights. The licensee shall ensure that each child is accorded the following personal rights: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs This requirement was not met as evidenced by: a child in care was accidently burned by a hot glue gun which poses a potential risk to the health and safety of children in care